Field Service Management Software

Increase the efficiency in your company by automating workflows in the field.

Go paperless, conduct inspections easily and solve issues quicker with your teammates.

Rated 4.9/5 stars on Capterra
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Optimise processes with Lumiform's field service app

Manage the service requests in the field service

Manage the service requests in the field service

Lumiform's field service app allows you to make service requests more effective. Using the dashboard, you can ensure that employees arrive at the site on time and solve the customer's problem. Through automated workflows, employees are immediately notified of their schedules, and the completion of each work order is tracked.

Optimise workflows continuously

Optimise workflows continuously

With Lumiform your workflow is completely dynamic and not static like pen and paper. The field service software allows you to continuously create new work orders, change individual aspects and assign tasks on-the-fly. This allows field staff to carry out their work without delay and improves the initial condition.

Better insight through analysis

Better insight through analysis

Keep track of critical performance areas at all times by transferring and analyzing data collected in field reports to the Lumiform analysis dashboard. The filter function helps you to quickly identify the areas that need your increased attention. Lumiform allows you to view work histories and schedules to better evaluate the effectiveness of your employees.

Optimise bookings and services with Lumiform

Lumiform's field service app allows you to manage service requests effectively. Automated workflows make it easier for the entire team to work on-site and in the office.

Create custom forms within minutes. Organise inspections to make sure the right person does all the checklists reliably.

Create forms

Conduct audits and inspections whether with a tablet or smartphone, Android or iOS – online or offline.

Conduct via App

Make sure all issues are quickly reported and seamlessly documented. Keep track of the troubleshooting, and solve issues together as a team.

Solve Issues

Don’t waste time on post-processing and digitisation of audit and inspection reports – everything is fully automated. Uncover areas that need your attention through in-depth analyses.

Results, Reports and Analyses
Start with Lumiform for FREE

The Lumiform flow

Digitise all quality and safety efforts, and cut down inspection time, with the Lumiform app. And, even more importantly, continuously optimise your quality and safety operations easily, with the Lumiform flow.

Lumiform flow

Featured templates

Field Services Work Compliance Site Audit

Field Services Work Compliance Site Audit

Use this template to check whether safety regulations are being observed when working on site. See template

Field Engineer On-Site Quality Control Checklist

Field Engineer On-Site Quality Control Checklist

Field service technicians use this checklist for quality control during on-site commissioning. See template

Generic Field Service Report Template

Generic Field Service Report Template

Use this template to record all services performed in the external service. See template

A Mobile Field Service Management Software that Supports Sales Representatives


Leading sales representatives in various industries often have to deal with imperfect process flows daily, which lead to insufficient utilization of the workforce and reduced productivity. With Lumiform's field service management software for a small business, managers can enable their employees to switch between multiple jobs more quickly and improve the overall efficiency of on-site services.




How does Lumiform's field service management software help with Reporting?


An essential element of Field Service Management (FSM) in a company's field service is reporting. Shift planning is used in the field service to monitor the efficiency and safety of employees and to manage the equipment used by a company. With mobile field service software such as Lumiform, you have the ideal replacement for paper and excel-based reports. You can easily integrate them into your existing deployment planning system.


The field app helps your employees create paperless reports using a smartphone or tablet. They'll also save time creating and completing reports, add an unlimited number of photos and capture electronic signatures from customers. All reports are automatically saved online. Plus, your team can view reports in real-time and track employee and device activity through an online dashboard.




Features of the Field Service Management Software from Lumiform


Individual digital forms

The flexible form construction kit makes it possible to create new individual checklists at any time and to adapt them again and again.


First class customer service

Lumiform's excellent 24/5 support will reliably answer all your questions about the app when you need assistance using Lumiform’s software.


Scheduling and notifications

The Lumiform App ensures that the schedule is kept. All employees receive notifications about the procedure and due dates. Managers automatically receive notifications when assignments are overdue and problems have occurred.


Time-defined work steps

Keep an eye on your schedule and use the information to identify opportunities to increase your efficiency.


Faster identification and resolution of problems

The data you collect from inspections is collected under the Analysis Tab. Here you can access all data and view your performance reports broken down by time, location and department. This helps you quickly identify causes and problems so you can fix them as quickly as possible.


Track inspections in facilities over time

Monitor your team's inspection performance and identify opportunities to improve the process and efficiency of your operations.


Integrations

Connect Lumiform's 5s Audit software to enterprise software systems.


Time-defined targets

Keep an eye on what's happening and identify insights from the information gained to increase your efficiency.





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