Increase the efficiency in your company by automating workflows in the field.
Lumiform's field service app allows you to make service requests more effective. Using the dashboard, you can ensure that employees arrive at the site on time and solve the customer's problem. Through automated workflows, employees are immediately notified of their schedules, and the completion of each work order is tracked.
With Lumiform your workflow is completely dynamic and not static like pen and paper. The field service software allows you to continuously create new work orders, change individual aspects and assign tasks on-the-fly. This allows field staff to carry out their work without delay and improves the initial condition.
Keep track of critical performance areas at all times by transferring and analyzing data collected in field reports to the Lumiform analysis dashboard. The filter function helps you to quickly identify the areas that need your increased attention. Lumiform allows you to view work histories and schedules to better evaluate the effectiveness of your employees.
Lumiform's field service app allows you to manage service requests effectively. Automated workflows make it easier for the entire team to work on-site and in the office.
Create custom forms within minutes. Organise inspections to make sure the right person does all the checklists reliably.
Conduct audits and inspections whether with a tablet or smartphone, Android or iOS – online or offline.
Make sure all issues are quickly reported and seamlessly documented. Keep track of the troubleshooting, and solve issues together as a team.
Don’t waste time on post-processing and digitisation of audit and inspection reports – everything is fully automated. Uncover areas that need your attention through in-depth analyses.
Digitise all quality and safety efforts, and cut down inspection time, with the Lumiform app. And, even more importantly, continuously optimise your quality and safety operations easily, with the Lumiform flow.
Use this template to check whether safety regulations are being observed when working on site. See template
Field service technicians use this checklist for quality control during on-site commissioning. See template
Leading sales representatives in various industries often have to deal with imperfect process flows daily, which lead to insufficient utilization of the workforce and reduced productivity. With Lumiform's field service management software for a small business, managers can enable their employees to switch between multiple jobs more quickly and improve the overall efficiency of on-site services.
An essential element of Field Service Management (FSM) in a company's field service is reporting. Shift planning is used in the field service to monitor the efficiency and safety of employees and to manage the equipment used by a company. With mobile field service software such as Lumiform, you have the ideal replacement for paper and excel-based reports. You can easily integrate them into your existing deployment planning system.
The field app helps your employees create paperless reports using a smartphone or tablet even outside their workplace. They'll also save time creating and completing reports, add an unlimited number of photos and capture electronic signatures from customers. All reports are automatically saved online. Plus, your team can view reports in real-time and track employee and device activity through an online dashboard.
The field service app's intuitive template building kit allows you to convert existing paper forms into digital forms in minutes. The interactive digital model enables your team to capture extensive data through notes and image attachments. You also save valuable time by eliminating the need to re-enter data manually.
Smooth information flow is facilitated when you use Lumiform's field service software in conjunction with other business intelligence tools such as Microsoft Teams, Salesforce, Power BI and Microsoft Flow to visualize data and refine workflow as needed.
With Field Service Management software, you highlight information that allows you to view the time spent per field worker and identify areas for improvement.
All completed forms and checklists are automatically stored in Lumiform's cloud storage, so you don't have to worry about losing important information.
The manual compilation of your data into an informative report is time-consuming and, to be honest, not much fun. With Lumiform, you can create a digital report immediately after each inspection is completed - without any additional effort.
We offer you top class support for all your questions and concerns about Lumiform. Continue to improve your business processes free of charge with the field service software.