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Covid-19 | Car Rental Reopening

Use checklists to prevent the risk of coronavirus spreading after the car rental company reopens.

Go paperless, conduct inspections easily and solve issues quicker with your teammates.

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Covid-19 | Car Rental Reopening

Use this checklist to prepare the car rental workplaces for the new Covid-19 conditions.

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Reopening of car rental with checklists in the Corona pandemic

The COVID-19 pandemic is affecting the economy worldwide as companies have to accept the temporary lockdown. If people stay at home, fewer rental cars will be needed. With the easing, travel within countries and across borders will also become possible again. This is good news for car rental companies, who can look forward to a revival of their business. However, as in all industries, new hygiene and safety measures must be implemented to protect employees and customers from corona infection.

Checklists can help with the re-opening of the car rental company, as all preparatory measures can be processed step by step. This way, no measure is forgotten and problems during implementation are identified immediately. But checklists are not only helpful when reopening. During ongoing operations during the corona pandemic, audit checklists can be used to regularly check compliance with hygiene and safety measures.

This article deals with the following topics:

1. Possible hygiene and safety measures for car rental companies during reopening

2. A digital tool for reopening a car rental company

Health and safety strategies for car rental

The authorities have divided the level of risk exposure into 1) very high, 2) high, 3) medium and 4) lower risk, depending on the work tasks of a worker. Employees of car rental companies have a medium exposure risk because they often have contact at their workplace with travellers returning from different places with different COVID-19 rates.

To prepare for the reopening of the car rental company, a thorough risk assessment should be carried out, followed by the development of control mechanisms to minimize the risk of infection. The following are health and safety strategies for key areas of a car dispenser that may be helpful during reopening and corona operation afterwards:


The published guidelines of the authorities should be enforced to reduce the risk of exposure of workers to the COVID 19 virus. An important part of the reopening of car rental agencies is cleaning and disinfection. If the workplace has been completely unoccupied for seven or more days, normal routine cleaning is sufficient to re-use the area, otherwise increased cleaning is recommended.

Before reopening, car rental companies should prepare all workplaces and develop a plan to control and monitor the dangers caused by coronaviruses. It is also recommended to limit physical contact with customers. An online system for inquiries, reservations, bookings and customer meetings is recommended.


For entrepreneurs, the health and safety of their employees are at the centre of attention when they plan to reopen their business. Car rental companies should enforce and promote strict adherence to healthy hygiene practices, including frequent hand washing and the use of proper coughing etiquette.

The social distance between employees at a distance of at least two metres must be maintained and enforced; if this is not possible, face masks should be worn to protect other people if the employee is infected. Monitoring the temperature of the employee and recording the travel history and other health concerns helps to minimize the risk of infection. Besides, all employees should be informed of the company's new policies and reopening plans promptly.


The vehicles are the most important capital of car rentals. Before reopening, hygiene and safety measures should be implied. All outgoing vehicles should be checked for cleanliness and roadworthiness. When returning vehicles, the vehicle should be thoroughly cleaned and disinfected to prevent the spread of coronavirus.

The highest risk of infection is in the vehicle interior since it is limited space with frequently touched surfaces. The following vehicle areas have the highest contact density of most dirt and bacteria. They must be cleaned and disinfected regularly and particularly intensively:

  • Steering wheel
  • Drink holder
  • Safety belt
  • Inside door handles
  • Gear shift
  • Audio volume

Back to the shop safely with digital checklists

The competent authorities have established guidelines which must be observed as precautionary measures when resuming operations and reopening businesses, to ensure the safety of the general public. With Lumiform's mobile app, car rental companies can implement and streamline not only their reopening inspections but also subsequent safety inspections.

Lumiform's app and desktop software enable car rental companies to create social distance, cleaning and other workplace hygiene and safety plans and help their employees implement them. The mobile app offers the advantage that all quality and safety inspections can be easily performed on-site using a tablet or smartphone - online or offline.

With Lumiform, car rental companies benefit from the following advantages:

  • With the flexible forms toolkit checklists can be created for all hygiene and safety measures. These can be adapted again and again to the current situation.

  • The digital platform enables frictionless cooperation in the team.

  • Keep track of everything that happens on the ground.

  • Real-time data about the implementation of the measures. This makes security measurable, and processes can be continuously optimized based on data.

  • Automatically generated reports can be submitted immediately to the responsible authorities.

To facilitate the reopening of car rental services and operations during the corona pandemic, we have compiled templates that are helpful for reopening car rental services and ensuring that the precautionary guidelines set by health organizations are followed.

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