Quality Audit

With Lumiform's mobile app, you can streamline your Quality Auditing Process, review measurable review results and track quality trends.

Go paperless, conduct inspections easily and solve issues quicker with your teammates.

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GMP Compliance Checklist

A GMP compliance checklist is used to assess a manufacturing company's compliance with manufacturing reports.

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General Call Center Quality Assurance Form

Use this general form to ensure call quality in the call center.

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GMP Food Manufacturing Audit

Used this template to review efficient processes and staff training on proper hygiene procedures.

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What is a quality management audit?

Quality audits check whether processes meet the required quality management standards. A quality management audit pursues the goal of identifying and optimizing general problems or a need for improvement. With the help of a quality audit, you evaluate products, services, business processes and systems that are used for production.

It determines whether the current quality meets the defined standards. A quality audit helps you to implement a solid quality management system (QMS) and to meet the requirements of ISO 9001.

This article briefly discusses the following points:

1. The 3 types of audits in quality management

2. The 4 steps to create a questionnaire: First-party audit.

3. Challenges and solutions for quality audits

3 types of audits in quality management

In industry, audits are regularly used in quality management. These are divided into three categories, depending on what is intended and what is audited. Depending on the type of audit, the checklist should be designed.

  • First-Party Audit - The Internal Quality Audit, or self-assessment as it is called, is performed by companies to check the quality of their own processes and products. Internal audits help to identify process gaps and to continuously improve quality management.

  • Second Party Audit - or External Audit, helps companies to check the quality of deliveries or raw materials received from suppliers. The quality of the materials used for production must be checked in order to maintain the expected quality of the final product.

  • Third-party audit - is carried out by an objective auditing body, usually commissioned by a company to check its own quality. Third-party audits are usually intended for certification of quality management systems such as ISO 9001 or to verify compliance with government regulations.

4 steps to create a questionnaire: First Party Audit

Quality managers or other persons familiar with the inspection of products or business processes use a template as a tool for internal audits. The questionnaire's aim is to identify underlying problems and to evaluate the performance of the processes. The regular performance of quality audits helps to increase the efficiency of the company and continuously improve business strategies.

The following is a list of 4 important steps that are important for the creation of a catalogue of questions:

  • Planning

    1. Define the main points of the audit

    2. Creating a schedule

  • Preparatory phase

    1. Preparation of an audit guide

    2. Check quality management documentation

    3. assemble audit team

    4. communication within the team for common goals

  • Implementation

    1. Observation of individual processes

    2. Talks and interviews of selected employees

    3. The review of quality management documentation

    4. Note and discuss deviations from the desired target state

    5. To jointly derive first improvement measures

  • Follow-up

    1. Prepare a meaningful audit report

    2. Create detailed action plan

Challenges and solutions for quality audits

Paper-based testing to measure the current quality of processes, systems and products and to maintain a quality standard in an organization is tedious and time consuming. Lumiform, the mobile audit review application, removes the dependency on paper-based audits and helps streamline the audit process.

With digital audits you automatically collect measurable results and track quality trends via an online dashboard. Save time collecting and analyzing data and spend more energy on quality improvement.

Every day, quality managers benefit from the following advantages of the Lumiform app:

Individual digital forms

The flexible form construction kit makes it possible to create new individual checklists at any time and to adapt them again and again.

First class customer service

Lumiform’s excellent 24/5 support will reliably answer all your questions about the app when you need assistance using the tool.

Scheduling and notifications

The Lumiform App ensures that the schedule is kept. All employees receive notifications about the procedure and due dates. Managers automatically receive notifications when assignments are overdue and problems have occurred.

    Time-defined work steps

    Keep an eye on your schedule and use the information to identify opportunities to increase your efficiency.

    Faster identification and resolution of problems

    The data you collect from inspections is collected under the Analysis Tab. Here you can access all data and view your performance reports broken down by time, location and department. This helps you quickly identify causes and problems so you can fix them as quickly as possible.

    Track inspections in facilities over time

    Monitor your team’s inspection performance and identify opportunities to improve the process and efficiency of your operations.


    Connect Lumiform’s Software to enterprise software systems.

    Time-defined targets

    Keep an eye on what’s happening and identify insights from the information gained to increase your efficiency.