With digital checklists, you can streamline your Quality Auditing Process, review measurable review results and track quality trends.
Use this template to carry out a quality inspection for a product and detect defects at an early stage.Download template
Use the GMP compliance checklist to evaluate a manufacturing company's compliance with manufacturing guidelines.Download template
Use this call center quality assurance checklist to assist judge calls and note if representatives followed approved call protocols.Download template
Using a quality audit, you can check whether processes meet the required standards of quality management. A quality management audit aims to identify and optimise general problems or a need for improvement. With the help of a quality audit, you evaluate products, services, business processes and systems used for production.
With an internal audit including a questionnaire, you determine whether the current quality meets the defined standards. A quality audit helps quality managers to implement a solid quality management system (QMS) and to meet the requirements of ISO 9001.
With an internal audit, including a questionnaire, you determine whether the current quality meets the defined standards.
In industry, audits are regularly used in quality management. These are divided into three categories, depending on what is intended and what is audited. Depending on the type of audit, the checklist should be designed.
Quality managers or other persons familiar with the inspection of products or business processes use a template as a tool for internal audits. The questionnaire's aim is to identify underlying problems and to evaluate the performance of the processes. The regular performance of quality audits helps to increase the efficiency of the company and continuously improve business strategies.
The following is a list of 4 important steps that are important for the creation of a catalogue of questions:
1.1. Define the main points of the audit
1.2. Creating a schedule
2. Preparatory phase
2.1. Preparation of an audit guide
2.2. Check quality management documentation
2.3. assemble audit team
2.4. communication within the team for common goals
3.1. Observation of individual processes
3.2. Talks and interviews of selected employees
3.3. The review of quality management documentation
3.4. Note and discuss deviations from the desired target state
3.5. To jointly derive first improvement measures
4.1. Prepare a meaningful audit report
4.2. Create detailed action plan
Using a digital checklist, you can easily conduct internal and external audits via tablet or smartphone - online or offline. With the desktop version, you generate suitable checklists or digitise your existing paper lists. The tool guides you step by step through your audits and enables you to achieve excellent quality management.
After an audit, all collected data is processed in a clear report. This allows you to see weaknesses and problems at a glance and to efficiently take care of targeted tasks.