Car & Truck Rental Quality Branch Audit Digitalize this paper form now
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Cut inspection time by 50% Uncover more issues and solve them 4x faster Select from over 4000 expert-proofed templates Car & Truck Rental Quality Branch Audit Yard / Detailing Area Yard Parked Up All vehicles are parked properly and in the correct location (OOS, Dirty, Sale, Clean) Yes No N/A Yard & Garden free from rubbish and weeds Yes No N/A Smoking trays empty and all area free from cigarette butts. Staff smoking in designated areas. Yes No N/A Detailing area clean, tidy and organized. Yes No N/A Cleaning products stored correctly and labelled appropriately. Yes No N/A Material Safety Data Sheets are current not expired Yes No N/A Cleaning equipment in good condition and stored correctly Yes No N/A All additional equipment are in good condition and stored correctly(baby seats, trolleys, moving packs etc...) Yes No N/A Office / Counter Presentation Internal Office Appearanceincluding drawers, cupboards and storage are clean and tidy Yes No N/A Customer Visibility including computer monitors and benches are clean and tidy Yes No N/A Staff Amenities & Toilets including kitchen fridges clean and tidy and all rubbish removed Yes No N/A All carpets and lights are clean and in working order Yes No N/A Counter is free from objects including non-budget literature Yes No N/A Windows and glass doors are clean and free from marks Yes No N/A Promotional Material Point of sale material is current including counter cards and posters Yes No N/A Vehicle banners are out and/or daily promotional material Yes No N/A Brochures displayed are current and in stock with sufficient numbers Yes No N/A Budget location and opening times signage current and in good condition Yes No N/A Fleet Key tags used are legible and in good condition Yes No N/A Vehicle OOS tags being used Yes No N/A Quality Control Documents QCD completed correctly for Ready to Rent vehicles Yes No N/A QCD completed correctly for Check In vehicles Yes No N/A Team Member Uniform All team members wearing uniform correctly and is in good condition (Shirts ironed, clean, scarves worn) Yes No N/A All team members wearing name badges Yes No N/A All team members wearing Staff ID badges Yes No N/A General appearance confirms to Budget standards Yes No N/A Resources All wizard files neatly filed and in existence S1&S2, Damage, Manual RAs, Reports, Banking Yes No N/A 12 Steps to Success Yes No N/A Counter ERF & Fleet guides (passenger & commercial) in good condition Yes No N/A Sales Mystery Call 2 Yes No N/A Occupational Health & Safety Administration Incidental Complaint Log current Yes No N/A Camera available and photos taken correctly Yes No N/A Daily Checklists completed Yes No N/A No outstanding requests sitting in Wizard for more than 2 hours Yes No N/A Budget Service Proud Point Scores completed , at least 3 per week Yes No N/A Local maps or street directories available Yes No N/A No entries in missing km report Yes No N/A Lost property procedure in place and working correctly Yes No N/A Overdue Report - all actioned Yes No N/A Open Movement Report - all actioned Yes No N/A No partials outstanding Yes No N/A WRSBCEX report being completed Yes No N/A MCR completed correctly Yes No N/A Damage File completed correctly Yes No N/A Manual RAs accounted for Yes No N/A Archiving organised Yes No N/A
Please note that this checklist template is a hypothetical example and provides only standard information. The template does not aim to replace, among other things, workplace, health and safety advice, medical advice, diagnosis or treatment, or any other applicable law. You should seek your professional advice to determine whether the use of such a checklist is appropriate in your workplace or jurisdiction.