Covid-19 | Social Distancing Plan for Retailers

Essential retailers (e.g. grocery stores, pharmacies, drugstores) can use this checklist to establish guidelines for social distancing to promote safe shopping practices in their stores. Use this template to train staff in the implementation of social distancing policies and to use mobile devices to cross-check implementation. Companies must implement all the measures listed below and be prepared to declare that any measure not implemented is not applicable to the company.

Digitalize this paper form now

Register for free on and conduct inspections via our mobile app

  • Cut inspection time by 50%
  • Uncover more issues and solve them 4x faster
  • Select from over 4000 expert-proofed templates
Rated 4.8/5 stars on Capterra
App StorePlay Store

Covid-19 | Social Distancing Plan for Retailers

Approximate gross square metres of publicly accessible space

Signs and Posters

Place signs at the designated entrances to remind people that they should: avoid entering the facility in case of cough or fever, keep a minimum distance of 1.5 metres from each other and avoid shaking hands and unnecessary physical contact.

In PrLeave a copy of the Social Distancing Protocol at the entrances.ogress

Hang posters in the facility to promote proper hand washing.

Measures for Maintaining the Distance of 1.5 Metres

Place adhesive tape or other markings at least 1.5 meters apart in customer areas within the store and on pavements at public entrances with signs instructing customers to use the markings to keep their distance.

Separate ordering and delivery areas to prevent customers from gathering.

Instruct employees to keep a distance of at least 1.5 metres from customers and each other, except that employees may temporarily come closer to each other when necessary to accept payments, deliver goods or services, or when otherwise required.

List other measures:

Measures to Prevent the Accumulation of People

Limit the number of customers at a given time.

What is the ideal upper limit?

Appoint an employee at the front door to ensure that the above maximum number of customers in the facility is not exceeded.

Set per-person maximum limits for goods that sell out quickly to reduce crowds and queues.

Consider reserving certain hours for seniors and other at-risk groups.

Measures to Protect Employee Health

All employees were instructed not to come to work in case of illness.

Symptom checks are carried out before employees are allowed to enter the work area.

Send copies of this plan to employees.

Measures to Prevent Unnecessary Contacts

Implement measures that prevent people from being self-sufficient when it comes to food/food.

Avoid allowing customers to bring their own bags, cups or other reusable items from home.

Recommend contactless payment systems or, if this is not feasible, regularly disinfect payment systems.

List other measures:

Measures to Improve Hygiene

Hand sanitizers, soap and water or an effective disinfectant are available to the public at or near the entrance to the facility, and anywhere else within the facility or immediately outside where people have direct interaction.

Disinfect all contact-intensive surfaces frequently.

Disinfect all payment systems, pens and input pens after each use.

Order the employees to regularly disinfect shopping carts and baskets.

List more measures:

Contact Person

Contact the following person with questions or comments about this plan.


Contact number