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How do you evaluate success? Getting feedback after a training is a matter of course in the training sector today. Evaluating training programs is a systematic process to analyze whether training programs and initiatives are effective and efficient. Trainers and HR managers use training evaluation to determine whether training programs for employees are in line with the company's objectives.
The training evaluation basically helps to reveal gaps and possibilities in the training of employees. With the help of a training evaluation system, information is collected that can help you to identify potential for improvement in a training program. The evaluation helps training leaders to decide whether a particular program should be discontinued. The evaluation process is essential to assess the effectiveness of training, improve the overall quality of work, and increase employee morale and motivation by involving them in the development of training programs.
The four-level model according to Donald Kirkpatrick was developed to evaluate and examine training programs. It is used worldwide by companies that aim to achieve ROI through cost-effective and time-efficient training. Here is our 4-point version based on the Kirkpatrick Model of Training Evaluation:
1. Start with the end
"What do you want to have achieved by the end of the training? Higher profits? Increase production? Reduce costs in production and operation? Improve quality improve and increase sales? Reduce staff turnover?" These questions are crucial to determine which results from a training evaluation has the greatest impact on the employees and the company and which gaps need to be closed and prioritised.
A clear idea of what you want to achieve at the end of the training will help you to plan, prepare and bundle key processes that are to go in the right direction.
2. Feedback from participants is important
"What are the strengths and weaknesses of the course? What should the training leader make more? What do the participants like least?" Communication should be open to receive feedback from the participants on each training.
The information gathered helps the training team to think about what needs to be improved and to evaluate themselves in order to become more effective training leaders. Ask the staff for their views on the training leader, the topic, materials and resources, the training location, the presentation, and the overall training experience. Feedback from participants helps to identify gaps in the training and necessary changes in methodology.
3. Measure the learning effects
"What exactly did the participants learn and what did they not learn? Do they have the course objectives reached?" It is best to have a list of specific to have learning objectives that you can review at the end of each training. This helps you to identify important topics that might be missing from the training. Measure the learning effects through exercises, a pop quiz, lectures and other mental activities.
4. Evaluate the behaviour
"What skills can the participant learn and apply in the workplace? How does training affect performance? Was the knowledge acquired from the training room into practice?" This step is one of the most demanding but also one of the most rewarding results of a training program. Evaluate the behaviour of the trainees and observe whether they have applied what they have learned to become more competent in their work.
Training evaluation is an important process to determine and review the effectiveness of a training program. It can be used to determine whether training programs actually help employees to become better at what they do. Through strategic evaluation, companies can find ways to improve the quality of training in order to achieve the learning objectives set for employee success.
Digital feedback forms help trainers determine whether the training programs are sufficient to facilitate learning. With a powerful forms app like Lumiform, you can conduct training evaluations anytime, anywhere using a mobile device or your PC desktop. Create reports on the spot and share them instantly with others. Lumiform enables you to:
A post-training evaluation form is a tool used to assess a training program or course right after it is conducted. See template