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8 Software QA checklist components (ISO 25010)

What is a software QA checklist? Use our ISO 25010 overview to understand the 8 components at a glance.


In order to get certified for ISO 25010, you need a software QA checklist. Understanding the various software quality characteristics defined by ISO 25010 is crucial for ensuring that applications not only meet user needs but also operate efficiently and effectively across multiple systems and environments.

This detailed exploration delves into each quality characteristic, highlighted in our infographic offering a clear overview of these complex concepts.

infographic about 8 quality criteria of iso 25010

ISO 25010 Quality Characteristics

1. Functionality

Functionality is at the heart of software quality, focusing on whether the software fulfills its intended features and requirements, including compliance with security and regulatory standards. In practice, maintaining an organized approach to testing functionality—perhaps through a digital software QA checklist—can help ensure no critical feature is overlooked, allowing for thorough validation before software releases.

2. Efficiency/Performance

Efficiency and performance measure how well software manages its resources, such as CPU time and memory, particularly under various load conditions. Effective software must perform well without consuming excessive resources, and leveraging digital tools can streamline the process of monitoring these metrics throughout the development cycle.

3. Compatibility

Compatibility determines the software’s ability to coexist and interact with other systems or environments without issues. It’s essential for software that operates within a diverse ecosystem of other applications and hardware.

Using digital checklists during the integration testing phase can help teams systematically verify each interaction, ensuring seamless system integration.

4. Usability

Usability assesses the ease with which end-users can learn and operate the software, including its aesthetics and navigational structure. Tools that allow for tracking user feedback digitally can be invaluable here, as they help gather and analyze user interactions and improve interface designs based on real user data.

5. Reliability

Reliability looks at the software’s ability to perform consistently under specific conditions over an extended period. Stability and error handling are critical, particularly for applications in high-stakes environments. Digital tools can assist in regularly scheduling and executing reliability tests, ensuring ongoing stability.

6. Security

In an era where data breaches are costly, security is paramount. This characteristic evaluates the software’s ability to protect data and ward off unauthorized access and threats. Using digital checklists for security audits can help ensure that all security protocols are rigorously tested and vulnerabilities are addressed promptly.

7. Maintainability

Maintainability involves the ease with which software can be modified to correct defects, improve performance, or adapt to changes in the environment. Digital tracking systems and QA software checklists enable developers to keep a clear record of modifications and streamline the maintenance process.

8. Portability

Portability tests whether software can be easily transferred from one environment to another, which is crucial for cross-platform compatibility. Digital tools can facilitate the tracking of software behavior across different platforms, ensuring that applications perform consistently, no matter the environment.

By incorporating these quality characteristics into your development process and creating your own software QA checklist, your teams can deliver products that are not only robust and user-friendly but also aligned with industry standards. Digital tools, such as checklists and tracking systems, play a subtle yet powerful role in this process, enhancing the ability to meet these standards consistently and effectively.

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