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Lumiform as customer journey mapping tool in gastronomy

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Lumiform as customer journey mapping tool in gastronomy

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Run inspections at thousands of sites and shifts as easily as at one

Lumiform maps even the most complex organizational structures and permissions and integrates with your existing systems, from ERP to BI, while frontline teams adopt the mobile app in days. European-built, with full data sovereignty.

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Restaurant and retail chains, food producers, manufacturers and logistics fleets keep standards consistently high with Lumiform

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Scale
+1,500
locations run their inspections in a single Lumiform deployment
Sovereign and reliable
100%
hosted in Germany, STACKIT on request. 99.9% uptime SLA for Enterprise.
Centrally governed
1
workspace for all your brands, regions and stores.

Keep standards high across brands, sites and shifts

Roll out standards centrally, make sure issues get fixed and see how every location performs.

Compare performance across locations

Compare performance across locations

Benchmark scores across stores, regions and brands in real time, or feed the data into your own BI tools like Power BI.

Close issues across the organization

Close issues across the organization

Failed checks automatically create actions for the responsible store or regional manager, so nothing gets lost between locations.

Roll out standards centrally

Roll out standards centrally

Build checklists and audits once and assign them to every brand, region or store, with local variants and languages where needed.

Explore the Lumiform product

Your entire organization in one administration console

Manage every brand, region and store from one account. Map your assets with their properties, control access by role and group, and connect your systems.
More about admin console
  • Parent and child organizations
  • Folders for regions and brands
  • External contacts
  • SSO via SAML
  • Users, roles and groups
  • Entities and properties
  • Floor plans
  • APIs and webhooks
More about admin console

A dedicated team from pilot to full rollout

A European-based customer success manager guides your rollout, trains your teams and brings your requirements into our product roadmap.

Pilot, rollout and training
Development and SLA
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Built in Europe for privacy, security and sovereignty

Hosted in Germany, GDPR compliant and backed by the documentation your IT, legal and works council reviews ask for.

GDPRGDPR
Hosted in GermanyHosted in Germany
STACKIT sovereign cloudSTACKIT sovereign cloud
Data processing agreementData processing agreement
Security measures (TOMs)Security measures (TOMs)
ISO 27001 and SOC 2 certified hostingISO 27001 and SOC 2 certified hosting
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How multi-site enterprises keep standards high with Lumiform

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Virgin Media
Monthly safety and competency checks for 2,650+ technicians across the UK network.
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Nordsee
250 stores in Germany, Austria and Switzerland rolled out quality and hygiene checks with Lumiform in under 8 weeks.
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AmRest
AmRest runs quality, hygiene and operations standards for 1,500+ Starbucks, KFC, Taco Bell, La Tagliatella and Sushi Shop restaurants in 14 countries.
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EDEKA
250+ supermarkets across German regions, with 75% less time spent on authority inspections in the Nordwest region.
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95% of companies that implement Lumiform increase their frontline teams' productivity, health, and safety

Easiest to do business with mid market 2026Highest adoption 2026Easiest Admin 2026Fast Implementation 2026Enterprise Highe Performer 2026Best ROI 2026
Integrations

Connect Lumiform to the systems you already run

Lumiform syncs data in both directions: store data from your ERP, users via your SSO provider, and inspection results to Power BI, SQL databases or Google Drive.
See all integrations and the API

Frequently asked questions

Where is our data hosted, and who can access it?

All data is hosted in Germany, either on AWS in Frankfurt or on STACKIT for full German data sovereignty. Lumiform is GDPR compliant and provides a data processing agreement and documented technical and organizational measures (TOMs). Our hosting providers are ISO 27001 and SOC 2 certified.

Can we use Lumiform with employee data, and what does our works council need?

Yes. The data processing agreement covers all personal data, including employee data. Roles and permissions control exactly who sees which inspections and results. We provide the documentation that IT, legal and works council reviews typically ask for.

How do we manage several brands, countries and stores in one account?

Each brand, country or region is set up as a child organization under one parent. Stores, vehicles and other assets are managed as entities with their own properties. Roles, groups and folders control who works on what, all from one administration console.

How is Lumiform Enterprise priced for hundreds of locations?

For multi-store enterprises, pricing can be changed to “per store” instead of “per user”. Group-wide rollouts run on a framework agreement, so new brands, countries or departments can be added to the same contract as you grow.

Can we start with a pilot?

Yes. Most enterprise customers start with a paid pilot in a few locations or one brand, then roll out step by step. Your customer success manager plans both phases with you.

How long does an enterprise rollout take?

Nordsee rolled out quality and hygiene checks to 250 stores in Germany, Austria and Switzerland in under 8 weeks. Lumiform is ready from day one. The pace depends mainly on your number of checklists and integrations and the time your internal team invests, and our success team plans the rollout with you.

Which systems does Lumiform integrate with?

 Lumiform syncs data in both directions with the systems you already use. A REST API connects any data source, SSO providers connect via SAML, ERP and HR systems connect via API and webhooks, and one-click integrations cover Power BI, SQL databases, Google Drive, Box and Dropbox.

Can Lumiform develop features for our requirements?

Yes, within an enterprise framework agreement. Requirements are scoped with our product team, priced per feature and agreed before development starts, then scheduled into the roadmap.

How is Lumiform different from employee apps or broad operations platforms?

Lumiform is specialized inspection and audit software. Employee apps and broad operations platforms cover many topics at once, while Lumiform focuses on inspections, audits and checklists. That means deeper form logic, scoring, offline capability and inspection analytics. It helps you drive standards at scale.

Plan your rollout across every brand and site

Talk to our enterprise team about your structure, a pilot and pricing for your locations. We reply within one business day.

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