Inspection and audit software for hospitality

Yes. Create shared checklists and use entities and permissions to organize access by brand, region, franchise, and location. Local teams complete the checks relevant to them, while regional and central managers retain the right level of oversight.

Yes. Build digital checks around your existing brand manuals, SOPs, opening and closing routines, food-safety procedures, cleaning requirements, and service standards. This helps teams follow the same expectations across locations, shifts, and different levels of experience.

No. Lumiform does not create HACCP plans, certify businesses, or guarantee compliance with legal requirements. It provides the inspection and documentation layer for carrying out and evidencing checks within your existing HACCP-based procedures.

Yes. In Lumiform you define temperature limits, mandatory photo fields, and follow up rules directly inside each HACCP checklist. When someone records a value outside the limit, the form can require a photo and comment and automatically create a corrective action. You assign an owner and a deadline, and they document the fix in the app. Every step, from the original reading to the completed action, is stored with timestamps and user details so you can show exactly what happened during audits.

Lumiform lets you maintain one checklist structure and present it in different languages for workers. A form can be translated so staff see questions in the language they understand best while results still flow into a single dataset for reporting. On shared devices several people can use the same tablet by logging in with their user or group account. The exact translation process and user setup depend on your plan and rollout, so the Lumiform team will align this with your language and IT requirements.

Yes. Make photos, notes, measurements, signatures, or other evidence mandatory for selected questions. This ensures that important checks cannot be completed without the information managers need to review results and understand what happened during the inspection.

A failed check can automatically create a corrective action with a responsible person and due date. Managers can track its status, send reminders, and request evidence to confirm that the issue has been addressed properly.

You can link a specific checklist to a QR code and place that code in the relevant area. When an employee scans it with the Lumiform app, the correct cleaning plan opens immediately with all the steps and requirements for that zone. This avoids searching for forms and reduces the chance that staff choose the wrong checklist. Completed results are stored centrally and tied to the area and time, so you can show that the plan was followed when audits or customer reviews ask for evidence.

Yes. The Lumiform mobile app is designed to work without a stable network connection. Staff can complete HACCP, hygiene, and cleaning checks in production halls, tunnels, and cold rooms while the device is offline. All answers, photos, and signatures are stored securely on the device and are uploaded automatically once a connection returns. Nothing has to be repeated and your inspection history remains complete, which is critical when WiFi coverage is weak or restricted for technical or hygiene reasons.

During any inspection you can turn a finding into a corrective action directly in the app. When a question fails or a deviation is recorded, you create an action, assign it to the responsible person, set a due date, and add context such as notes or photos. The assignee sees the task in their list and receives notifications according to your settings. Managers monitor open, overdue, and completed actions from a central view instead of following up by email or phone, so deviations are less likely to stall.

Yes. Dashboards and reports bring inspection results together across brands, regions, and locations. Regional and central teams can compare performance, identify recurring issues, and use the data to decide where additional attention or follow-up is needed.

Existing checklists and catalogues can be used as the basis for digital forms. You upload Word, Excel, or PDF documents and Lumiform helps convert them into structured checklists with questions and answer formats you can then refine. This reduces setup effort because your existing HACCP plans and IFS catalogues do not need to be recreated manually. For complex documents the Lumiform team can support the mapping step so the final form matches your processes and supports logic, photos, and signatures.

Lumiform focuses on audit ready documentation. Each completed inspection is stored with timestamps, user names, answers, and attachments to create a traceable audit trail. Forms have version control so you know which checklist layout was active at any point in time. When an auditor asks for a period or site, you filter by location, form, and date and export reports quickly. The platform does not replace IFS or BRC rules but helps you show how checks were performed and how deviations were handled.

Yes. Lumiform can connect with systems such as PMS or POS platforms through its API or webhooks. These connections may require configuration and are not native integrations. They can reduce manual data entry between systems.

Shared tablets and smartphones are a common setup in food production and hospitality. In Lumiform you can configure access so groups or roles use accounts on a shared device instead of each worker needing an individual email address. Staff see the checklists relevant to their area, complete them, and sign off in the app. Managers and admins still use named accounts for configuration and analysis. The precise account model should be agreed with Lumiform to match your identification and IT policies.

Lumiform offers integration options through APIs and connectors, but the exact setup depends on your ERP or MES environment. Where an integration is in place, batch numbers, order data, or product IDs can flow automatically into inspection forms so staff are not retyping information that already exists. If no integration is configured, workers enter these values directly in the app. To assess what is feasible for your systems, you would review your requirements with the Lumiform technical and account teams.

Notification rules in Lumiform can be configured so managers are alerted for specific events instead of every completed checklist. You can set rules so failed answers, newly created actions, or overdue tasks trigger notifications, while routine on time completions are visible in reports without causing extra email. The exact configuration depends on your workspace settings, so you adjust it during rollout to match who should see which type of deviation and how quickly they should be informed.

Yes. Use Lumiform for brand standards, restaurant inspections, cleaning and housekeeping, service checks, food safety, facility inspections, workplace safety, opening and closing checks, and mystery shopping across your hospitality operations.

No. Lumiform is inspection and audit software. It checks and documents whether processes are followed, but it does not manage reservations, point-of-sale, staffing, payroll, procurement, inventory, or guest records.