Choose the plan that works best for you

Pay annually (20% off)

Pay monthly

Starter

Essential features

0€

user / month

free trial

Get Started

Top functions ↓

  • Up to 5 users
  • Up to 8 inspections
  • Unlimited schedules
  • Unlimited queries
  • Unlimited forms

Professional

Comprehensive features

16

user / month

Top functions ↓

  • Unlimited use
  • Issues
  • Analytics
  • Custom Reports
  • Advanced user management

Enterprise

Maximum business value

Custom pricing

Custom pricing

for an entire company

Contact sales

Top functions ↓

  • Custom onboarding
  • Single Sign On
  • Advanced support
  • APIs
  • SLA
Starter
Professional
Enterprise
Usage
Number of users per organisation 5 Unlimited Unlimited
Amount of inspections per month 8 Unlimited Unlimited
API usage - - included
Forms
Number of forms Unlimited Unlimited Unlimited
Questions per form Unlimited Unlimited Unlimited
All response types includedincludedincluded
Sections & pages includedincludedincluded
Repeatable sections includedincludedincluded
Workflows
Schedule & assign inspections includedincludedincluded
If-then logics includedincludedincluded
Restrict availability of forms - includedincluded
Mobile App
Save as Draft includedincludedincluded
Offline functionality includedincludedincluded
Notifications Push Push, E-Mail, SMS Push, E-Mail, SMS
Attach images to inspection includedincludedincluded
Issues
Raise & assign Issues - includedincluded
Track issues - includedincluded
Messaging & protocol log - includedincluded
Results, Reports & Analysis
View results includedincludedincluded
Export results PDF PDF, Excel, CSV PDF, Excel, CSV
Custom report - includedincluded
Share reports - includedincluded
Custom Scoring - includedincluded
Analytics - includedincluded
Categories for Analytics - includedincluded
Administration
Permission & role management - includedincluded
Sites - includedincluded
Groups - includedincluded
Service
Help Center includedincludedincluded
24/5 Support Live Chat E-Mail, Live Chat Phone, E-Mail, Live Chat
Access to template library includedincludedincluded
Custom onboarding - - included
Single Sign On - - included
Dedicated customer success manager - - included
Service Level Agreement - - included

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Frequently asked questions

What is a user?

A user is defined as a unique email address within a Lumiform organization. Each user can have up to 3 mobile devices synced to their account.

Can I cancel at any time?

Yes, if you are on a monthly plan, you can cancel at the end of your billing cycle.

Can I test the Professional package for a month at no charge?

Yes, if you upgrade to Professional, you will receive a free 30-day trial period before we charge any fees to your account. You can return to your free account after 30 days if you wish.

Is there an on-premises version?

We at Lumiform are passionate about the web and do not plan to offer an internally hosted version.

Can I upgrade Lumiform just for myself, rather than for everyone in our workspace?

Unfortunately not. We developed Lumiform for quality and safety teams. If you want to update Lumiform, you need to update your entire workspace.

What are my payment options – credit card and invoice?

You can use your credit card to pay for any plan. Invoicing is available for organisations with 20 or more users, on our Annual Premium or Annual Enterprise plans. Or contact us to get the matter rolling.

Can I flexibly add and remove users?

Yes, you can add single monthly users (monthly price for an individual user) and cancel at any time. If you have an annual contract, the users you have registered for the yearly contract are not flexible.

Is there a limit to the number of users or checklists in any of the pricing plans?

No, all pricing plans allow you to have an unlimited number of users and checklists. We charge the license cost per user in the Professional and Enterprise plans.

We need to add new users to our team. How is this billed?

In the case of a monthly contract, we will charge a one-time, pro-rata amount to the credit card to cover the cost of the account for the new user for the remainder of the current billing period.

For example, suppose your team uses the standard plan, which costs 20 EUR per user per month. You add a new team member 10 days after the start of your current billing cycle, and there are 20 days left in the month. The cost per user per day is 20 / 30 EUR, so we will charge your team's credit card with 13.33 EUR (20 / 30 days x 20 days) once.

With an annual contract, we will apply new prices for all users from the moment you move to a new schedule because you get a new volume discount.

Example: You have 40 users and add another 10 users after half a year. You pay 6912€ (40 users x 12 months x 14,40€) at the beginning of the year. You pay 624€ after half a year, where you would have to pay 816€ for 10 users (10 x 6 months x 13,60€) but you get 192€ credited (40 users x 6 months x 0,8€) because they were overpaid by the initial contract. We call that fair.