|Number of users per organisation||5||Unlimited||Unlimited|
|Amount of inspections per month||8||Unlimited||Unlimited|
|Number of forms||Unlimited||Unlimited||Unlimited|
|Questions per form||Unlimited||Unlimited||Unlimited|
|All response types|
|Sections & pages|
|Schedule & assign inspections|
|Restrict availability of forms||-|
|Save as Draft|
|Notifications||Push||Push, E-Mail, SMS||Push, E-Mail, SMS|
|Attach images to inspection|
|Raise & assign Issues||-|
|Messaging & protocol log||-|
|Results, Reports & Analysis|
|Export results||PDF, Excel, CSV||PDF, Excel, CSV|
|Categories for Analytics||-|
|Permission & role management||-|
|24/5 Support||Live Chat||E-Mail, Live Chat||Phone, E-Mail, Live Chat|
|Access to template library|
|Single Sign On||-||-|
|Dedicated customer success manager||-||-|
|Service Level Agreement||-||-|
A user is defined as a unique email address within a Lumiform organization. Each user can have up to 3 mobile devices synced to their account.
Yes, if you are on a monthly plan, you can cancel at the end of your billing cycle.
Yes, if you upgrade to Professional, you will receive a free 30-day trial period before we charge any fees to your account. You can return to your free account after 30 days if you wish.
We at Lumiform are passionate about the web and do not plan to offer an internally hosted version.
Unfortunately not. We developed Lumiform for quality and safety teams. If you want to update Lumiform, you need to update your entire workspace.
You can use your credit card to pay for any plan. Invoicing is available for organisations with 20 or more users, on our Annual Premium or Annual Enterprise plans. Or contact us to get the matter rolling.
Yes, you can add single monthly users (monthly price for an individual user) and cancel at any time. If you have an annual contract, the users you have registered for the yearly contract are not flexible.
No, all pricing plans allow you to have an unlimited number of users and checklists. We charge the license cost per user in the Professional and Enterprise plans.
In the case of a monthly contract, we will charge a one-time, pro-rata amount to the credit card to cover the cost of the account for the new user for the remainder of the current billing period.
For example, suppose your team uses the standard plan, which costs 20 EUR per user per month. You add a new team member 10 days after the start of your current billing cycle, and there are 20 days left in the month. The cost per user per day is 20 / 30 EUR, so we will charge your team's credit card with 13.33 EUR (20 / 30 days x 20 days) once.
With an annual contract, we will apply new prices for all users from the moment you move to a new schedule because you get a new volume discount.
Example: You have 40 users and add another 10 users after half a year. You pay 6912€ (40 users x 12 months x 14,40€) at the beginning of the year. You pay 624€ after half a year, where you would have to pay 816€ for 10 users (10 x 6 months x 13,60€) but you get 192€ credited (40 users x 6 months x 0,8€) because they were overpaid by the initial contract. We call that fair.