Lumiform works with trusted subcontractors who may process customer data to provide our services. Below you will find a list of our current subcontractors, along with the services they provide and their locations.
Infrastructure Subprocessors
The following subprocessors process data to support the hosting and infrastructure of our platform.
| Name | Service Provided | Country of Processing |
| Amazon Web Services | Data hosting | Germany |
| STACKIT | Data hosting | Germany |
Subprocessors for Analytics and Data Warehouses
The following subprocessors process data to provide Lumiform data and analytics.
| Name | Service Provided | Country of Processing |
| Datadog | System monitoring and security | Germany |
| Sentry | Error Monitoring | Germany |
| Cloudflare | Video Streaming for Training | USA |
Subprocessors for Customer Relations and Communication
The following subprocessors process data when you contact our support and sales teams.
| Name | Service Provided | Country of Processing |
| HubSpot | Customer and sales support | Germany |
| Twilio / Sendgrid | Email Communication Services | USA |
| Vonage | SMS communication services | USA |
Subprocessors for Integrations
The following subprocessors process data to enable integrations between our platform and third-party systems.
| Name | Service Provided | Country of Processing |
| Prismatic | Integrations | Ireland |