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Covid-19 | Guidelines for the Reopening of Businesses

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Covid-19 | Guidelines for the Reopening of Businesses

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According to government guidelines, the following precautions should be followed under all circumstances:

Stay at home in case of illness

Order online or use the curbside pick-up if possible

Protect yourself while shopping

Keep at least 1.5 metres distance from other people when shopping and in the queue.

Cover your mouth and nose with a cloth or mouth guard if you have to go out in public.

If you have to make personal visits, go at times when there are fewer people around (e.g. early in the morning or late in the evening)

If you are at higher risk for a serious illness, ask if the shop has special opening hours for people at higher risk. If so, try to shop during these hours. People at higher risk of serious illness are adults over 65 and people of all ages who have serious underlying medical conditions.

Disinfect the shopping trolley, use disinfecting wipes if available.

Do not touch your eyes, nose or mouth.

If possible, use contactless payment (pay without touching a card or keyboard). If you need to touch money, a card or a keypad, use hand sanitizer immediately after paying.

Use a hand disinfectant after leaving the store. When you get home, wash your hands with soap and water for at least 20 seconds.

To the extent possible, retail stores must facilitate compliance with the following guidelines for their customers.


The Ministry of Health recommends the following additional steps that should be taken by retailers:

Maintain physical distance.

Operation with reduced workload and capacity based on the size of the business location, with particular attention to limiting the areas where customers and employees can gather.

Implement comprehensive sanitation protocols.

Continue to provide options for delivery or curbside service, even if a location allows customers within the business.

Close changing rooms in clothing stores, meeting rooms or other enclosed spaces that are accessible to customers and do not allow adequate physical distance.

Examine employees for symptoms before beginning their shift.

Consider offering protective clothing to employees and customers.

Sign off

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