COVID-19 | Protection and Hygiene Concept

Enter your company name in the header.On the first page, enter a contact person for the protection and hygiene concept with telephone and/or e-mail address (e.g. managing director, owner, hygiene officer, occupational health and safety officer or similar)Adapt the checklist parts to the requirements in your company to achieve the hygiene objectives. If a measure is not applicable, this can be marked, or a missing test can be added. You can use the comment function to write a reason why a measure is "not relevant" for your company.The Nuremberg Chamber of Industry and Commerce has drawn up a guideline for measures in accordance with the new occupational safety strategy SARS-CoV-2, which can be integrated into the existing protection and hygiene concept.

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COVID-19 | Protection and Hygiene Concept

In order to protect our customers and employees from further spread of the Covid-19 virus, we undertake to observe the following infection protection principles and hygiene rules.

1. We ensure a minimum distance of 1.5 metres between people.

2. In cases of doubt, where the minimum distance cannot be safely maintained, we provide mouth-nose covers.

3. We keep persons with respiratory symptoms (unless the doctor has clarified the symptoms, e.g. a cold) away from the company premises / shop etc.

4. In case of suspicion we apply a fixed procedure for clarification (e.g. in case of fever).

Our contact person for infection and hygiene protection

Name, Tel./ E-Mail

1. Measures to ensure the minimum distance of 1,5 metres

Instruction of the employees about the distance rules

Application of floor markings in front of cash desks, at reception and information counters and in waiting areas, marking of movement areas for employees and customers

Posting of information signs

Control of compliance with the distance rules

2. Mouth and nose covers and personal protective equipment (PPE)

Ensure that employees wear mouth and nose covers

At workplaces and in situations where it is difficult to keep the distances (e.g. customer advisory service), primarily do not employ employees with pre-existing illnesses, especially with existing respiratory diseases such as asthma

Notice to customers that a mouth-and-nose cover must be worn for the self-protection/protection of our employees

Training of employees on the correct use of a mouth-and-nose covering

Provision of suitable mouth and nose covers for employees and customers

Use of exclusively personal protective equipment

Provision of PPE in particularly hazardous working areas

3. Instructions for action in suspicious cases

Asking employees with relevant symptoms to leave the premises or stay at home

Urge affected persons to contact a doctor or the public health department immediately

Making arrangements within the framework of company pandemic planning to identify and inform persons in the event of confirmed infections, for whom there is also a risk of infection through contact with the infected person

4. Hand hygiene

Display of hand hygiene instructions

Provision of dispensers with disinfectants for hand disinfection in rear areas (break room/warehouse)

Instruction of employees on hand hygiene and training of employees on the correct use and disposal of disposable gloves

Providing soap that is kind to the skin

Provision of paper towels for single-use (not hand dryers)

Note on skincare

Provision of disposable gloves

5. Control and regulation of staff and customer traffic

Application of floor markings in front of reception and information counters and waiting areas

Creation of an own parking concept

If possible, set up a separate entrance and exit to avoid direct, oncoming contact between customers

Control of entry and exit by staff and customers when there is only one entrance door

In small companies, visual inspection of the maximum number of visitors and locking the entrance door if necessary

6. Workplace design and home office

Design workplaces in such a way that employees can keep sufficient distance to other people (at least 1.5 m)

Installation of transparent partitions in the customer and reception

Perform office work in the home office if possible

Use of free space capacities

Personal use of tools and work equipment

Provision of disposable gloves

7. Business trips and meetings

Reduction of business trips and attending events to a minimum Provision of technical alternatives such as telephone or video conferencing

In the case of necessary face-to-face meetings, ensuring sufficient distance between the participants

8. Working time and break arrangements

Reducing the occupancy density of work areas and shared facilities through measures for time equalisation (staggered working and break times, shift operation if necessary)

If possible, assign the same persons to common shifts in order to reduce internal personal contacts

Avoid, by means of suitable organisational measures, the close interaction of several employees at the beginning and end of working time (e.g. time recording, changing rooms, washrooms, showers etc.)

9. Access to workplaces and company premises by persons outside the company

Restrict access by external persons to a minimum if possible

Contact details of external persons entering or leaving the company premises must be documented

Information of external persons about the measures currently in force in the company to protect against infection with SARS-CoV2

Adjustment of opening hours to minimise customer/visitor frequency


Place, date, time