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You can use this checklist to gather data on the customers booking process and their hotel experience. This form can be used to register data, like reason and process for booking, factors that may be important and feedback about the foodservice. Finally, it also permits customers to rate the overall stay and the probability to advise the hotel to family and friends. Lumiform is a great data collecting tool and audit storage to organise a lot of hotel customer surveys.
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Feedback about discovering and booking this hotel:
Hotel Experience
What would have improved your sleep?
Feedback around our food and beverage service:
Dining service:
Restaurant dining experience:
Any items you would like to see on the menu?
Further feedback:
Overall Rating
Would you choose this hotel above other hotels?
How happy were you with your stay on a scale of 0-10? (0 - Extremely unsatisfied, 10 - Extremely satisfied)
How possible is it that you would suggest this hotel to family or friends on a scale of 0-10? (1 - Not likely at all, 10 - Absolutely likely)
Completion
Full name (and signature) of customer (optional):
Please note that this checklist template is a hypothetical example and provides only standard information. The template does not aim to replace, among other things, workplace, health and safety advice, medical advice, diagnosis or treatment, or any other applicable law. You should seek your professional advice to determine whether the use of such a checklist is appropriate in your workplace or jurisdiction.
Please, finish the registration to access the content of the checklist.
