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Retail Store Inspection Template

This retail store safety inspection checklist is your foundation for reviewing every aspect of your store. You'll also use it to make sure the workplace is safe for both employees and customers.

By working through each item on the list, the inspector makes sure that each task, area and piece of equipment is functioning properly. Then, the data collected can be evaluated to more easily identify areas for improvement.

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Retail Store Inspection Template

Shop Front - External

Please take photo of shopfront for reference


Are shop front signs correctly displayed?
Are shop front signs in good condition?
Is OPEN sign correctly displayed?
Are all necessary signs properly displayed?


Are footpaths in good condition?
Are the front windows clean?
Are the front windows free of damage/ cracks?
Is decal on windows in good condition?
Is the shop entrance clean and neat?
Is the window display neat, tidy and in good condition?


Are front door locks working correctly?
Are roller shutters operational?
Is the security gate operational?
Does the shop front have an alarm and/ or surveillance system?
Is alarm system operational?
Is alarm light clean and easily visible?
Are surveillance cameras in good working condition?
Are surveillance cameras obstructed by anything? i.e. Signage, banners, etc

Front of House


The over all impression as you enter is neat and clean?
Is entrance clear of trip hazards?
Is the shop clear of clutter/ boxes?
Are all lights inside operational?
Are emergency exit signs clearly marked?
Proper level of Music and lighting for the time of day?

Counter - From customer point of view.

Are all counter tops clean and neat?
Is the area around computer/ cash register tidy and free of excessive electrical cords?
The floor behind the counter is clear of boxes and other clutter?

Counter - From staff point of view.

Are all counter tops clean and neat?
Are all shelves are clean and tidy?
The floor behind the counter is clear of boxes and other clutter?
Is all computer equipment organised according to specifications>?
Are all electrical cords neatly bundled together and safe?
Is all paperwork filed neatly is designated area?
Is the counter area free from excess or damaged stock?

Stock & Merchandising

The stock levels of clearing products are sufficient.
Stock ordered has been received to date.
Pricing displayed on products are easy to see and accurate.


Are all door/window locks in good repair?
Is the till/ cash register managed in a secure manner?
Is it possible for the till/ cash register to be accessed by customers?
Is the float in the till/ cash register correct?
Is the video surveillance system checked daily and tapes checked?
Is the till/ cash register in good view of security cameras?
Are all specific security measures in working order? (i.e. Anti-theft tags and sensors, etc)

Back of House


Materials stored in racks and bins wherever possible?
Storage designed to minimise lifting problems?
Floors around racking clear of rubbish?
Are all racks and shelving in good condition?
Safe Working Load (WSL) of storage visibly marked and adhered to?
Storage boxes stacked safely?

Loading Area

Is the loading area clean and tidy?
Are all lights in loading area operational?
Workers’ use of correct manual handling techniques is monitored.
Freight is packaged (size, weight, shape) so that safe handling and easy pick-up/delivery is assured.
Freight is labelled with dimensions, weight, nature of the goods (fragile, dangerous goods etc).
Measures are in place at your site to manage the risk of being struck by trucks, forklifts or other vehicles.


Final comments/ conculsions:
Notes for next audit:
Shop manager:
Shop manager
Staff members on site.
Staff members full name
Shift start time
Shift end time
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