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Hotel inspection

Use this template for a comprehensive inspection in the hotel. This checklist covers all areas of a hotel business.

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ENTRANCE/RECEPTION
ENTRANCE
APPEARANCE
ENTRANCE FOYER CLEAN AND TIDY
LIGHTING ALL WORKING AND DUST FREE
ALL SGE HOTEL BROCHURES ON DISPLAY?
RECEPTION DESK CLUTTER FREE AND WELCOMING
FOYER FURNITURE CLEAN AND IN GOOD ORDER?
GUEST INFO CENTRE PRESENT?
FOYER AND RECEPTION INVITING AND SCENTED?
GENERAL MAINTENANCE OF RECEPTION AND FOYER
EXTRA COMMENTS
EXTERNAL
CAR PARK AND EXTERNAL GROUNDS
ENTRANCE CLEAR AND TIDY
SIGNAGE CLEAN AND PRESENTABLE
EXTERNAL LIGHTING ALL WORKING AND EFFECTIVE
EXTERNAL LIGHTING ALL WORKING AND EFFECTIVE
CAR PARK CLEAR AND TIDY
GARDENS WELL KEPT
BUILDING EXTERIOR APPEARANCE
OUTDOOR FURNITURE IN GOOD ORDER
A BOARDS
CAR PARK SURFACE CONDITION (1 being poor 10 being excellent)
EXTRA COMMENTS
PUBLIC AREAS
RESTAURANT
OVERALL IMPRESSION
TIDY/CLUTTER FREE
LIGHTING
WALLS
FLOORS
CEILING
WINDOWS
TABLES SET TO STANDARD
CUTLERY
CROCKERY
MENU PRESENTATION
EXTRA COMMENTS
PUBLIC BAR
OVERALL IMPRESSION
TIDY/CLUTTER FREE
LIGHTING
BEHIND BAR
BAR FRONT AND BAR TOP
FLOORS, WALLS AND CEILING
GLASSWARE CLEAN
FURNITURE
WEIGHTS AND MEASURE SIGNAGE
AGE ID SIGNAGE
PREMISES LICENCE ON DISPLAY
EXTRA COMMENTS
FURTHER PUBLIC AREAS
IS THERE ANOTHER RESTAURANT
RESTAURANT NAME
OVERALL IMPRESSION
TIDY/CLUTTER FREE
LIGHTING
FLOORS, WALLS AND CEILING
TABLES SET TO STANDARD
CUTLERY
CROCKERY
MENU PRESENTATION
EXTRA COMMENTS
IS THERE ANOTHER BAR
BAR NAME
OVERALL IMPRESSION
TIDY/CLUTTER FREE
LIGHTING
FLOORS, WALLS AND CEILING
BEHIND BAR
BAR FRONT AND BAR TOP
GLASSWARE CLEAN
FURNITURE
WEIGHTS AND MEASURE SIGNAGE
AGE ID SIGNAGE
PREMISES LICENCE ON DISPLAY
EXTRA COMMENTS
IS THERE A MEETING ROOM
MEETING ROOM NAME
OVERALL IMPRESSION
TIDY/CLUTTER FREE
LIGHTING
FLOORS, WALLS AND CEILING
BEHIND BAR
BAR FRONT AND BAR TOP
GLASSWARE CLEAN
FURNITURE
WEIGHTS AND MEASURE SIGNAGE
AGE ID SIGNAGE
PREMISES LICENCE ON DISPLAY
FUNCTION ROOMS STORES CLUTTER FREE?
EXTRA COMMENTS
PUBLIC TOILETS
DO TOILETS SMELL FRAGRANT
LIGHTING
WALLS, FLOORS, CEILING
CUBICLES CLEAN AND LOCKS WORK
TOILET PAPER PRESENT
SINKS CLEAN AND TIDY
HAND DRYERS WORKING ORDER
FIXED AUTO SOAP DISPENSERS WITH SOAP IN THEM
MIRRORS IN GOOD ORDER
LADIES AMENITIES AVAILABLE
EXTRA COMMENTS
STANDARD OF TOILETS
GUEST BEDROOMS
GUEST BEDROOM
BEDROOM 1
ROOM NUMBER
ROOM TYPE
PRESENTATION
WALLS/CEILING
LUGGAGE RACK
FIRE INSTRUCTIONS
MEDICAL INSTRUCTIONS
RADIO ALARM CLOCK
IRON / BROARD
DOOR LOCK
MESSAGE PEN AND PAD
MIRROR
TV AND REMOTE (MUST HAVE FREEVIEW)
WASTE BASKET
HAIR DRYER
LIGHTING
HEATING LEVEL
DND NOTICE
GUEST DIRECTORY / INFO
BED PRESENTATION
BED LINEN
CURTAINS AND BLACK OUT
DAY CURTAINS OR BLINDS
WINDOWS
DRAWS AND CASE GOODS
CARPET AND EDGES
DUST
UNDER AND BEHIND BED
BEDROOM FURNITURE
BEHIND FURNITURE
BEVERAGE TRAY
PRESENTATION
KETTLE
KETTLE
WARDROBE
DUST FREE
HANGERS (8)
SPARE PILLOWS (WRAPPED)
LAUNDRY BAG
GUEST EN SUITE
TOWELS
TOWEL RAIL
LIGHTING
GUEST SUPPLIES
TUMBLERS
VENT FAN
TISSUES
TOILET PAPER/SPARE
RUBBER MAT
LOCK
COAT HOOK
PLUGS/CHAIN
FLOOR
WALLS/TILES
GROUT
BATH/WHB
SEALANT
TAPS
WC IN AND OUT
WC SEAT CLEAN/SECURE/BUMPERS
WASTE BASKET
BEDROOM 2
ROOM NUMBER
ROOM TYPE
PRESENTATION
WALLS/CEILING
LUGGAGE RACK
FIRE INSTRUCTIONS
MEDICAL INSTRUCTIONS
RADIO ALARM CLOCK
IRON / BROARD
DOOR LOCK
MESSAGE PEN AND PAD
MIRROR
TV AND REMOTE (MUST HAVE FREEVIEW)
WASTE BASKET
HAIR DRYER
LIGHTING
HEATING LEVEL
DND NOTICE
GUEST DIRECTORY / INFO
BED PRESENTATION
BED LINEN
CURTAINS AND BLACK OUT
DAY CURTAINS OR BLINDS
WINDOWS
DRAWS AND CASE GOODS
CARPET AND EDGES
DUST
UNDER AND BEHIND BED
BEDROOM FURNITURE
BEHIND FURNITURE
BEVERAGE TRAY
PRESENTATION
KETTLE
KETTLE
WARDROBE
DUST FREE
HANGERS (8)
SPARE PILLOWS (WRAPPED)
LAUNDRY BAG
GUEST EN SUITE
TOWELS
TOWEL RAIL
LIGHTING
GUEST SUPPLIES
TUMBLERS
VENT FAN
TISSUES
TOILET PAPER/SPARE
RUBBER MAT
LOCK
COAT HOOK
PLUGS/CHAIN
FLOOR
WALLS/TILES
GROUT
BATH/WHB
SEALANT
TAPS
WC IN AND OUT
WC SEAT CLEAN/SECURE/BUMPERS
WASTE BASKET
BEDROOM 3
ROOM NUMBER
ROOM TYPE
PRESENTATION
WALLS/CEILING
LUGGAGE RACK
FIRE INSTRUCTIONS
MEDICAL INSTRUCTIONS
RADIO ALARM CLOCK
IRON / BROARD
DOOR LOCK
MESSAGE PEN AND PAD
MIRROR
TV AND REMOTE (MUST HAVE FREEVIEW)
WASTE BASKET
HAIR DRYER
LIGHTING
HEATING LEVEL
DND NOTICE
GUEST DIRECTORY / INFO
BED PRESENTATION
BED LINEN
CURTAINS AND BLACK OUT
DAY CURTAINS OR BLINDS
WINDOWS
DRAWS AND CASE GOODS
CARPET AND EDGES
DUST
UNDER AND BEHIND BED
BEDROOM FURNITURE
BEHIND FURNITURE
BEVERAGE TRAY
PRESENTATION
KETTLE
KETTLE
WARDROBE
DUST FREE
HANGERS (8)
SPARE PILLOWS (WRAPPED)
LAUNDRY BAG
GUEST EN SUITE
TOWELS
TOWEL RAIL
LIGHTING
GUEST SUPPLIES
TUMBLERS
VENT FAN
TISSUES
TOILET PAPER/SPARE
RUBBER MAT
LOCK
COAT HOOK
PLUGS/CHAIN
FLOOR
WALLS/TILES
GROUT
BATH/WHB
SEALANT
TAPS
WC IN AND OUT
WC SEAT CLEAN/SECURE/BUMPERS
WASTE BASKET
BEDROOM 4
ROOM NUMBER
ROOM TYPE
PRESENTATION
WALLS/CEILING
LUGGAGE RACK
FIRE INSTRUCTIONS
MEDICAL INSTRUCTIONS
RADIO ALARM CLOCK
IRON / BROARD
DOOR LOCK
MESSAGE PEN AND PAD
MIRROR
TV AND REMOTE (MUST HAVE FREEVIEW)
WASTE BASKET
HAIR DRYER
LIGHTING
HEATING LEVEL
DND NOTICE
GUEST DIRECTORY / INFO
BED PRESENTATION
BED LINEN
CURTAINS AND BLACK OUT
DAY CURTAINS OR BLINDS
WINDOWS
DRAWS AND CASE GOODS
CARPET AND EDGES
DUST
UNDER AND BEHIND BED
BEDROOM FURNITURE
BEHIND FURNITURE
BEVERAGE TRAY
PRESENTATION
KETTLE
KETTLE
WARDROBE
DUST FREE
HANGERS (8)
SPARE PILLOWS (WRAPPED)
LAUNDRY BAG
GUEST EN SUITE
TOWELS
TOWEL RAIL
LIGHTING
GUEST SUPPLIES
TUMBLERS
VENT FAN
TISSUES
TOILET PAPER/SPARE
RUBBER MAT
LOCK
COAT HOOK
PLUGS/CHAIN
FLOOR
WALLS/TILES
GROUT
BATH/WHB
SEALANT
TAPS
WC IN AND OUT
WC SEAT CLEAN/SECURE/BUMPERS
WASTE BASKET
BEDROOM 5
ROOM NUMBER
ROOM TYPE
PRESENTATION
WALLS/CEILING
LUGGAGE RACK
FIRE INSTRUCTIONS
MEDICAL INSTRUCTIONS
RADIO ALARM CLOCK
IRON / BROARD
DOOR LOCK
MESSAGE PEN AND PAD
MIRROR
TV AND REMOTE (MUST HAVE FREEVIEW)
WASTE BASKET
HAIR DRYER
LIGHTING
HEATING LEVEL
DND NOTICE
GUEST DIRECTORY / INFO
BED PRESENTATION
BED LINEN
CURTAINS AND BLACK OUT
DAY CURTAINS OR BLINDS
WINDOWS
DRAWS AND CASE GOODS
CARPET AND EDGES
DUST
UNDER AND BEHIND BED
BEDROOM FURNITURE
BEHIND FURNITURE
BEVERAGE TRAY
PRESENTATION
KETTLE
KETTLE
WARDROBE
DUST FREE
HANGERS (8)
SPARE PILLOWS (WRAPPED)
LAUNDRY BAG
GUEST EN SUITE
TOWELS
TOWEL RAIL
LIGHTING
GUEST SUPPLIES
TUMBLERS
VENT FAN
TISSUES
TOILET PAPER/SPARE
RUBBER MAT
LOCK
COAT HOOK
PLUGS/CHAIN
FLOOR
WALLS/TILES
GROUT
BATH/WHB
SEALANT
TAPS
WC IN AND OUT
WC SEAT CLEAN/SECURE/BUMPERS
WASTE BASKET
EXTRA COMMENTS
KITCHEN
HACCP
HACCP POLICY IN PLACE
HACCP DOCUMENTS UP TOO DATE
MONITORED BY MANAGER
COLD STORAGE TEMPS
HOT HOLDING TEMPS
FOOD TEMPS
FOOD DELIVERY TEMPS
PROBE WIPES OR D10
PROBE TEMP CHECKING RECORDS
CODED CHOPPING BOARDS
FIRST AID
CLEANING SCHEDULE
CLEANLINESS
WALLS
FLOORS
WORK SURFACES
RANGE/EQUIPMENT
CANOPY
FOOD STORAGE
FOOD SEPERATED
COVERED/SEALED CONTAINERS
DATED/LABELED/DOT LABELS
SHELVING CLEAN
WALLS & DOORS
FLOORS
FRIDGE SEALS
STOCK HOLDING
OVERALL CONDITIONS
EXTRA COMMENTS
CERTIFICATIONS
STATUTORY CERTIFICATES
ELECTRICAL CERT (MUST BE NIC OR SELECT APPROVED)
DATE DUE
PAT TEST
DATE DUE
OIL/GAS BOILER CERT
DATE DUE
LPG GAS BOTTLE CER
DATE DUE
GAS APPLIANCE CER (KITCHEN)
DATE DUE
ELECTRIC FRYER CERT
DATE DUE
EMERGENCY LIGHTING CERT
DATE DUE
FIRE ALARM MAINTENANCE CERT
DATE DUE
FIRE EXTINGUSHERS CERT
DATE DUE
DUCT CLEANING CERT
DATE DUE
PEST CONTROL CERT
ROOF MAINTENANCE CERT
DATE DUE
PAPERWORK PRESENTATION AND ACCESS
EXTRA COMMENTS
GUEST RELATIONS
GUEST FEEDBACK
COMMENT CARDS
MEDALLIA
TRIPADVISOR
BOOKING.COM
LATEROOMS
THIRD PARTY SITES
EXTRA COMMENTS
STAFF
STAFF PERFORMANCE
FRONT DESK
WELCOMING/GUEST ACKNOWLEDGED
NAME BADGE
UNIFORMS
TEST CALL RESULTS
STANDING GUEST EYE LEVEL
OVERALL IMPRESSION
EXTRA COMMENTS
BAR AND WAITING
EXTRA COMMENTS
UNIFORMS
UNIFORMS
WELCOMING/GUEST ACKNOWLEDGED
NAME BADGE
UNIFORMS
SERVICE LEVELS
OVERALL IMPRESSION
EXTRA COMMENTS
HOUSEKEEPING
WELCOMING/GUEST ACKNOWLEDGED
NAME BADGE
UNIFORMS
SERVICE LEVELS
OVERALL IMPRESSION
EXTRA COMMENTS
KITCHEN STAFF
UNIFORMS
SERVICE LEVELS
OVERALL IMPRESSION
EXTRA COMMENTS
OTHER STAFF
WELCOMING/GUEST ACKNOWLEDGED
NAME BADGE
UNIFORMS
SERVICE LEVELS
OVERALL IMPRESSION
EXTRA COMMENTS
BACK OFFICE ADMIN
BACK OFFICE ADMIN
ASSOCIATE REPORT
O OF O / UNAVAILABLE ROOMS
MAINTENANCE REPORTS
END OF DAY RECORDS
POS BILL, CHECK FB CONTROL
COMP DRINK/FOOD RECORDS
ROOM CHARGE RECORDS
GUEST FOLIOS/LEDGER
CITY LEDGER
EXTRA COMMENTS
STATUTORY RECORDS
FIRE RISK ASSESMENT
FIRE ALARM TEST
FIRE EVACUATION
FIRE EXTINGUSHERS DATES
HEALTH AND SAFETY POLICY
CONTROL OF CONTRACTORS
LICENSING OPERATING PLANS
ACCIDENT BOOK
FIRST AID BOX
EYE BATH
BURNS AID BOX
QUALIFIED PERSONNEL
PREMISES MANAGER WITH PL
FOOD HYGIENE CERTS (AT LEAST THREE)
FIRST AIDER ON SITE
EXTRA COMMENTS
CONCLUSION
REPORT CONCLUSION
AUDITOR IMPROVEMENT NOTES FOR NEXT AUDIT
NEXT AUDIT DUE DATE (SUBJECT TO CHANGE)
HOTEL MANAGER COMMENTS
HOTEL MANAGER ACTION PLAN DUE DATE
AUDITOR SIGNATURE
HOTEL MANAGER SIGNATURE
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Please note that this checklist template is a hypothetical appuses-hero example and provides only standard information. The template does not aim to replace, among other things, workplace, health and safety advice, medical advice, diagnosis or treatment, or any other applicable law. You should seek your professional advice to determine whether the use of such a checklist is appropriate in your workplace or jurisdiction.

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