Audit
4) Airport Operator
Airport Access Agreement.
4.1 Airport Access agreement in place between Airport Operator and GK
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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Parking
4.2 Parking Bays determined / Lines marked
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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Line Markings
4.3 A320 Line 4.3 A320 Line Markings painted
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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4.4 A320/A321 Line Markings painted
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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Nose In Guidance System
4.5 NIGS Serviceable and Calibrated for A320
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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Dangerous Goods
4.7 Dangerous Goods Signage in place:
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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4.7 (a) Where tickets are issued, passengers checked in, aircraft boarding areas, baggage collection areas
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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4.8 DG / Spill Clean Up Kits available & in place
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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FOD
4.9 FOD bins and procedures available and in place
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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COMMUNICATIONS
Air to Ground
6.1 Air to Ground Communications Systems available – Base Station or Hand Held. If Hand held must ensure:
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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6.1(a) Sufficient No. in place
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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6.1 (b) Serviceable and fully charged
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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6.1(c)Correct frequency available
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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Ground to Ground
6.3 Ground to Ground Hand Held radios :
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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6.3 (a) Sufficient No. in place
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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6.3 (b) Serviceable and fully charged
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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6.3 (c)Correct frequency available
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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6.4 Communications system tested to ensure adequate communication between GHA, and:
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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6.4 (a) Passenger Check in
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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6.4 (b) Boarding / Gate Lounge
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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6.4 (c) Aircraft Loading Personnel
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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6.4(d) Freight Handlers
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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6.4 (f) Catering
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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6.4(g) Crew
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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6.4 (h) Aircraft
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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Ground Handling
Ground Handling / Service Level Agreement
7.1 (a) Receipt and Dispatch
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.1 (b) Aircraft Loading and Unloading
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.1(c) Passenger Handling
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.1 (d) Power Push
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.1 (e) Pushback
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.1 (f) Water and Toilet Servicing
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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Receipt and Dispatch
Ground Handling
7.2 Marshalling Wands / Torches available
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.3 Safety Cones and/or Safety Devices
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.4 Wheel Chocks
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.5 Appropriate PPE for GH personnel
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.6 Passenger Marshalling System
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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Required
GH personnel Training and Certification
7.7 GH personnel trained and certified for:
Compliant or Non - Compliant
Required
Responsible Person
Actual Completion
Proposed Completion
Supporting Documentation
Comments
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Required
7.7 (a) Dangerous Goods (Group E)
Compliant or Non - Compliant
Required
Responsible Person
Actual Completion
Proposed Completion
Supporting Documentation
Comments
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7.7 (b) Security (ICAO Annex 6)
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (c) Receipt and Dispatch / Marshalling
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (e) Pushback Communications
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (f) Power Push Unit
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (g) Pushback Tow Motor
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (h) Passenger Door Operation – A320
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (i) Passenger Door Operation – A320/A321
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (j) Cargo Door Operations – A320
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (k) Cargo Door Operations – A320/A321
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 ( l ) Disabled Lift –DPL-99H / Fork lift / Invalid Passenger Hi-Lift truck
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (m) Potable Water Unit – Towable Cart
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7(n) Toilet Waste Servicing – Towable Cart
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (o) Tow bar
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (p) Positioning of Stairs
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (q) GPU
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (r) Air Start
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (s) Pallet Loader / FMC/TLD/Shinko/Trepel etc.
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (t) Tugs
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7(u) Motorised Stairs
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7(v) Mobile Conveyors
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (w) De-Ice/anti-ice equipment
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (x) Aerobridge
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.7 (y) Safety Management System
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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Delivery of Training
7.8 Training conducted by
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.9 Syllabus of Training and Certification accepted/approved by GK
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.10 SLA in place for the provision of training
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.11 Training records current and available for GH personnel
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.12 Training records and personnel list forwarded to Safety and Quality Department for sample audit and submission to CASA
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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GH Personnel Licensing and Approvals
7.13 Relevant Licenses checked and verified
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.13 (a) Airside Security card, or equivalent
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.13 (b) State and Territory Drivers Licenses
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.13 (c) Airside Drivers Licenses / ADA
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.13 (d) Equipment Licenses / Approvals
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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7.13 (e) Radio Operator Certificate of Proficiency / Licenses, or equivalent if required.
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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Required
Water Quality
7.14 Potable water certificate (aviation health services)
Compliant or Non - Compliant
Required
Responsible Person
Actual Completion
Proposed Completion
Supporting Documentation
Comments
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Required
8 Ground Service Equipment (GSE)
Service Level Agreement
8.1 SLA or MOU in place for the provision and/or operation of (including contingency) :
Compliant or Non - Compliant
Required
Responsible Person
Actual Completion
Proposed Completion
Supporting Documentation
Comments
Add media
8.1(a) GPU
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.1 (b) Air start
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.1(c)Pushback Tow Motor
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.1(d) Power Push Unit
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.1 (e) Pallet Loader / FMC/TLD/Shinko/Trepel etc.
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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8.1 (f) Nitrogen & Oxygen Rigs
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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Ground Service Equipment
8.2 GSE approved, available in sufficient No. and serviceability verified for:
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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8.2 (a) GPU
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.2 (b) Air start
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.2(c) Pushback Tow Motor
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.2 (d) Tow bar
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.2 (e) Power Push Unit
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.2 (F) TLD Pallet Loader / FMC Pallet Loader
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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8.2 (g) Passenger Stairs
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.2 (h) Motorised Stairs
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.2 (i) Mobile Conveyor
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.2 (j) Tugs
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.2 (k) Dollies
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.2 (l) ULDs
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.2 (m) ULD racking
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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8.2 (n) Disabled Passenger Lift / Fork Lift & Cage / Invalid Passenger Hi-Lift Vehicle
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.2 (o) Air Conditioning Unit / Truck
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.2 (q) Potable Water Unit
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.2 (r) Passenger Transport
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.2 (s) De-Ice/anti-ice equipment
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
8.2 (t) Nitrogen / Oxygen Rigs
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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GSE Maintenance
8.3 GSE Maintenance
8.3 (a) Confirm adequate Maintenance schedule exists and provide documented evidence.
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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8.3 (b) Regular GSE inspections conducted
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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8.3 (c) Records held for GSE maintenance and inspections and samples provided.
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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9) Customer Service
Scales
9.16 Check in Scales Calibrated
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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9.17 Calibration Certificates provided to Safety and Quality Department for submission to CASA
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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Other
9.25 Verify Ground handler has appropriate access to communicate with aircraft
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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9.26 Verify Ground Handler access to GK intranet
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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9.27 Ground handler access to print flight plan
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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10) Passenger Handling and Public Safety
Passenger Safety and Supervision
10.1 Adequate provision made for the supervision of passengers on the ramp to ensure clearance from jet blast, propellers, GSE, fuel hoses and hazardous surfaces.
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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10.2 Adequate provision made for passengers safety on the ramp during night / rain / wind
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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Carriage of Disabled Passengers
10.3 Wheelchairs / Facilities for handicapped persons available
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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Pax Loading and Unloading - Equipment
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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10.5 Passenger Stairs (approved by airports)
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
10.6 Motorised Stairs (approved by Airports)
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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10.7 Disabled Passenger Lift / Fork Lift & Cage / Invalid Passenger Hi-Lift Vehicle
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
Add media
15 Aircraft Cleaning
Service Level Agreement
15.1 SLA in place for the provision of aircraft cleaning
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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15.2 A copy of the GK Cleaning Specification is provided to, and held by the aircraft cleaning contractor
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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Aircraft Cleaning Agents
15.3 Aircraft cleaning agents are of an approved type
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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15.4 Adequate supplies of cleaning chemicals / agents
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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Equipment
15.5 Aircraft cleaning equipment available and serviceable (vacuums, mops, brooms etc)
Compliant or Non - Compliant
Required
Responsible Person
Proposed Completion
Actual Completion
Supporting Documentation
Comments
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