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Hotel Inspection Checklist

A hotel inspection checklist is a comprehensive tool used to assess the quality and compliance of various areas within a hotel. It covers essential aspects such as cleanliness, safety, maintenance, and guest amenities. By systematically evaluating each item on the checklist, hotel managers can ensure that their establishment meets the highest standards of service, comfort, and overall guest satisfaction. It serves as a valuable resource for maintaining excellence and addressing any potential issues promptly.

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Hotel Inspection Checklist

Site Inspection

Site Inspection Date
Completed by:

Property

Property Details

Property Name
Address
Sales Contact Name / Title
Phone
Airport & Distance from Hotel
Complimentary Transportation?
Type of Property?
Number of Rooms (Total)
Number of Restaurants
Construction Planned?
What and When?
ADA Compliant?
Why not?

Rate the following (1 poor, 5 average, 10 superior)

Lobby Decor
Lobby Seating/Location
Lobby Condition/Cleanliness
Restaurant(s) Condition / Cleanliness
Restaurant(s) Menu Selection/Pricing
Restaurant(s) Food Quality
Public Restrooms Condition/Cleanliness
Public Restrooms Proximity
Adequate Security
Adequate Fire Safety
Overall Rating

Sleeping Rooms

Rack Rates
Group Rates
Complimentary Rooms
Work Space/Desk
Internet Access
Siting Area

Please rate the following (1 poor, 5 average, 10 superior)

Proximity to Meeting Space
Decor
Condition/Cleanliness
Square Footage of Room
General Amenities
Bathroom Condition/Cleanliness
Bathroom Amenities
Overall Rating

Meeting Rooms

Space available on requested dates?
Room Rental Charge
Set-Up Charges

Rate the following (1 poor, 5 average, 10 superior)

Proximity to Sleeping Rooms
Condition / Cleanliness
Soundproofing
Decor
Ceiling Height
Lighting
Heating / Ventilation
Sound System
Equipment (eg. tables and chairs)
Elevators number / proximity
Public Telephones number / proximity
Restroom Cleanliness
Restroom Proximity
Overall Rating
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Hotel Inspection Checklist: Ensuring Excellence and Guest Satisfaction


A hotel inspection checklist is an indispensable tool for hotel managers to maintain and enhance the quality of their establishment. Covering a wide range of areas, from cleanliness and safety to maintenance and guest amenities, this comprehensive checklist enables systematic evaluation and assessment.


By inspecting each item, hotel managers can ensure that their property consistently meets the highest standards of service, comfort, and overall guest satisfaction. From the cleanliness of rooms and public areas to the functionality of amenities and the adherence to safety protocols, the checklist acts as a roadmap for maintaining excellence in all aspects of hotel operations. By promptly identifying and addressing any potential issues, hotel managers can provide an exceptional guest experience and build a reputation for superior service and quality.


The hotel inspection checklist serves as an invaluable resource in upholding the hotel's brand image and ensuring that every guest's stay is truly memorable.


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