Lone worker policy template

Ensure compliance by providing thorough training that explains not just procedures but why they matter, involving workers in policy development, making documentation easily accessible, conducting periodic drills, and recognizing good safety practices. Avoid creating overly complex procedures that workers might bypass for convenience.

Your emergency procedures should outline clear steps for both the lone worker and their supervisors during different emergency scenarios. Include how to report emergencies, who responds, evacuation protocols, and how to provide location information. Specify what information must be communicated and ensure all necessary emergency contact details are readily available.

Your roles and responsibilities section should clearly define what’s expected from everyone involved—management, supervisors, and lone workers themselves. Be specific about who authorizes lone work, who monitors workers, who responds to emergencies, and what safety actions lone workers must take. Avoid vague language that could create confusion during emergencies.

Customize the template by first categorizing your lone workers by risk level and work environment, then adapting procedures accordingly. Field workers may need GPS tracking and journey management plans, while night security might require different check-in procedures. Create specific appendices for each worker category while maintaining consistent core principles.