Send a corrective action request to your suppliers via mobile app.
This template for supplier corrective action request documents the supplier's response to your offer.Download template
Use this comprehensive supplier corrective action report form to accurately investigate on the root cause of the nonconformity, including the direct cause, detection cause, and systemic cause.Download template
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A corrective action request is used to formally notify suppliers to request corrective action on a defective process or service. Corrective action is an aspect of quality management to correct a task, process, product, or even an individual's behavior when any of these factors produce errors or deviate from the original plan.
Corrective action request forms can be viewed as improving relationships with a supplier to eliminate undesirable effects. Corrective action may apply to an entire contract if the results from materials and services deviate from the desired yield.
Corrective action and preventive action (CAPA) requests are used more frequently in pharmaceuticals, medical devices, and food products. However, they are also used in other areas of manufacturing.
The corrective action request process involves clear identification of a problem and thorough documentation of resources and steps to alleviate symptoms. However, the main goal is to find and resolve the root cause of the problem. Ideally, corrective action requests are made only for critical and recurring problems:
In a request for corrective action, outline the problem statement and its implications. Recommend completion of a factory acceptance test by the supplier to immediately correct the nonconformance and avoid costly production delays.
Requests for corrective action can seem bureaucratic and lengthy, but they offer numerous benefits:
The downside of a corrective action request can be poor implementation. Then corrective action can become a bureaucratic burden when corrective action requests are made for even minor incidents. Corrective actions also run the risk of focusing on the symptoms rather than the cause. Moreover, they can become an additional burden on employees.
Lumiform is a powerful app and desktop software that helps quality managers of both parties take immediate action to eliminate the cause of a nonconformity. Also, mitigate risks of product recalls and properly document corrective actions for ISO certification or compliance.
With Lumiform's mobile app, you easily submit corrective action requests via tablet or smartphone - online or offline. With the desktop software, you track progress. This significantly reduces the risk of lost quality, documentation errors, and reputational damage. With Lumiform, quality managers can: