Behind an A3 report or A3 model is a problem-solving method typically used by managers and supervisors to identify, understand and solve problems in a business environment. Originally part of the lean management philosophy of the Toyota Production System (TPS), it is now used by various industries seeking to improve their operational quality and efficiency.
What is the problem your business is facing? Please be concise in your description.
What are the consequences of this issue for your business?
Why are you addressing this issue?
What categories does this issue fall under?
How urgent is this issue?
Current Situation
Can you provide any supporting evidence like pictures or graphs to show the effects of the issue?
What containment measurement have already been implemented to reduce the impact of the issue?
List all employees involved or affected by this issue
Target State
What is the target state after solving the issue?
When will you achieve the target state?
How will you accomplish your target state? Do you have a step-by-step plan?
How will you quantify or measure your progress towards the target state?
What are the expected benefits?
Root Cause Analysis
5 Whys - The primary goal of the technique is to determine the root cause of a defect or problem by repeating the question "Why?". Each answer forms the basis of the next question.
1. Why
2. Why
3. Why
4. Why
5. Why
PROPOSE COUNTERMEASURES
Please propose a list of countermeasures
Did you create a diagram to visualize your plan?
Did you clearly allocate roles and responsibilities to solve the problem?
CHECK SUCCESS EFFECT
Have the proposed countermeasures been implemented successfully?
Which countermeasures have been implemented?
Which countermeasures were not implemented?
What were difficulties with the implementation of countermeasures and how can you overcome these difficulties?
A3 reports or A3 models are typically composed of five sections: Background, Task, Results, Variables and Conclusions. The background section provides information about the problem being solved, such as its definition and magnitude. The task section describes what needs to be done to solve the problem– everything from identifying resources required to completing specific tasks. Results show how well each task was completed, including any errors made along the way. Variables show how certain factors affected results – for example if more workers were hired then expected costs would increase due to increased overtime expenses; likewise, if production targets were lowered then unexpected inventory levels might arise. Finally, conclusions provide guidance on future actions that should be taken based on observed results
Please note that this checklist template is a hypothetical appuses-hero example and provides only standard information. The template does not aim to replace, among other things, workplace, health and safety advice, medical advice, diagnosis or treatment, or any other applicable law. You should seek your professional advice to determine whether the use of such a checklist is appropriate in your workplace or jurisdiction.
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