Templates
Hotel shift report template

Hotel shift report template

Track essential hotel operational data and promote clear communication between shifts with this reporting tool.

Use this template with Lumiform

  • Customize this template or build your own
  • Fill out templates via mobile app
  • Get reports and analyse your data
Prices start from ░░░ per month
Book a demo
Learn more
or Download template as PDF
Hotel shift report template

Track essential hotel operational data and promote clear communication between shifts with this reporting tool.

Use this template with Lumiform

  • Customize this template or build your own
  • Fill out templates via mobile app
  • Get reports and analyse your data
Prices start from ░░░ per month
Book a demo
Learn more
or Download template as PDF

We created this hotel shift report template to tackle one of hospitality’s biggest challenges: maintaining operational continuity across changing shifts. This document serves as your comprehensive handover tool, capturing everything from guest check-ins to occupancy rates and maintenance issues.

OysterLink found that 69% of hospitality shift workers deal with unpredictable schedule changes, which makes reliable communication systems even more pressing. The template prevents costly service gaps, such as when maintenance issues are overlooked or when special guest requests aren’t properly communicated. This way, your hotel can maintain consistent service quality regardless of who’s on duty.

Related categories

Preview of the template
Entity
Page 1
Hotel Overview
Date
Shift Start Time
Shift End Time
Shift Manager Name
Guest Information
Total Guests Checked In
Total Room Nights Sold
Any VIP/Special Guests
Details on VIP/Special Guests
Occupancy and Rates
Total Rooms Occupied
Occupancy Percentage
Average Daily Rate (ADR)
Revenue per Available Room (RevPAR)
Operations Summary
Any Maintenance Issues
Maintenance Issue Details
Any Guest Complaints
Guest Complaint Details
Staffing Levels Adequate
Staffing Level Comments
Notable Events or Incidents
Additional Comments
Other Comments or Observations

Frequently asked questions

What’s the best way to implement this shift report in a hotel that’s never used one before?

Start with a trial period in one department, like front desk operations, before expanding. Train staff thoroughly, emphasizing how the report benefits both them and guests. Schedule brief overlap periods between shifts specifically for handover discussions. Gather feedback after two weeks and adjust the template as needed. Celebrate early successes to build buy-in across departments.

How can I customize this hotel shift report template for my hotel?

You can tailor this template by adding property-specific sections like local event impacts, personalized guest experiences, or unique amenities status. Focus on what makes your hotel special, whether it’s specialized concierge services or custom room features that require monitoring between shifts. Keep the core sections intact while adapting details to your hotel’s size and service model.

How can I use the occupancy data section to improve our revenue management?

Review occupancy trends across different shifts to identify booking pattern changes. Compare ADR and RevPAR figures against historical data to spot emerging opportunities. Use these insights to adjust pricing strategies for upcoming periods. The shift-by-shift occupancy tracking helps reveal when demand spikes occur, allowing for more responsive rate adjustments than end-of-day summaries alone.

This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.