Lumiform
Features Solutions Resources Templates Enterprise Pricing
Select a language
Englishen
Deutschde
Françaisfr
Españoles
Português (BR)pt-BR
en
Log in
Book a demo
Book a demo
Back
Englishen
Deutschde
Françaisfr
Españoles
Português (BR)pt-BR
Features Solutions Resources Templates Enterprise Pricing
Free demo
Log in
en
Book a personal demoView video demoContact sales
Explore
Resource hubCentral repository for all Lumiform resourcesCustomer storiesReal-world successes and experiences with Lumiform.
Learn
Template collectionsComprehensive collections of best practice templates.Topic guidesComprehensive safety, quality, and excellence insights.
Support
Developer's guideTechnical documentation for developers.Help centerAssistance with onboarding and platform mastery.
Featured reads
Lumiform as customer journey mapping tool in gastronomy

Success story

Lumiform as customer journey mapping tool in gastronomy

Start reading
Book a personal demoView video demoContact sales
By industry
HospitalityManufacturingConstructionRetailLogisticsFacility managementView all industries
By business needs
Health and safetyQualityOperational excellenceRisk management and complianceView all business needs
By use case
Safety management softwareEnergy audit appForklift inspection appVehicle inspection appQMS appKaizen method appProperty inspection appRestaurant inspection appElevator management appFire inspection app
View all app uses
Book a personal demoView video demoContact sales
Overview
Template libraryDiscover over 12,000 free, ready-made and expert proofed templates.
Use cases
CleaningMaintenanceRisk assessmentSupply chainIncident management
Business needs
Health and safety managementQuality managementOperational excellenceRisk management and compliance
Industries
Food and hospitalityManufacturingRetailTransport and logisticsConstructionFacility management
Book a personal demoView video demoContact sales
Overview
Product overviewAll features
Capabilities
Digitize
Form builderMobile AppActions
Automate
Workflow automationApprovalsIntegrationsAI everywhere
Transparency and accountability
ReportsAnalytics
Orchestrate
Administration
Book a personal demoView video demoContact sales
Solutions
Use cases
Non-conformance software

Non-conformance software

Digitize quality incidents, reduce resolution time, and prevent recurrences with Lumiform’s comprehensive non-conformance tracking system.

Book a demo
Watch demo video
Hero image

Trusted by quality, safety, and compliance teams that need accountability on every issue

Trusted company logoTrusted company logoTrusted company logoTrusted company logoTrusted company logoTrusted company logoTrusted company logo

How manual processes slow down issue resolution

Corrective actions get delayed or forgotten

Without automated action tracking, managers waste time chasing updates manually. Deadlines slip, and non-conformances stay open without a clear audit trail.

Too much time spent on paperwork

Audit findings, customer complaints, and deviation reports all have different formats. Compiling the data takes too long, delaying resolution and increasing workload.

No centralized view of issues and risks

Each department has its own system for tracking findings and action logs. Without a shared source of truth, visibility breaks down, and critical issues fall through the gaps.

How Lumiform works for non-conformance management

Log findings from any source, assign corrective actions immediately, and track every measure to closure with full traceability.

1. Configure your non-conformance workflow

Build a non-conformance form without IT support, using the no-code form builder on desktop, so it matches how your team works. Import external findings from Excel if a certifier or customer auditor hands you results in their own format.
  • No-code form builder
  • Import findings from Excel
  • Conditional logic
  • Reuse across multiple sites
1. Configure your non-conformance workflow

2. Capture findings at the point of discovery

Technicians, supervisors, or auditors conduct the walkthrough while logging non-conformances directly on mobile. They add a photo, note the location, and confirm the finding, without having to re-enter anything into a spreadsheet later at the desk.
  • Works offline on mobile
  • Photo and annotation capture
  • Instant finding submission
  • No duplicate data entry
2. Capture findings at the point of discovery

3. Assign corrective actions with clear ownership

The moment a non-conformance is flagged, Lumiform prompts for a corrective action entry before the form can be submitted. The action is assigned to a named person with a deadline, and that person receives an automatic reminder if the deadline passes.
  • Required corrective action entry
  • Named owner per action
  • Automatic overdue reminders
  • Approval workflows
3. Assign corrective actions with clear ownership

4. Track open items and spot recurring issues

Managers see every open and completed corrective action across all sites in one dashboard, with detailed filters. Recurring non-conformances surface in trend reports so root causes get addressed, and every action is fully traceable with timestamps and evidence.
  • Live status dashboard
  • Filter by source or owner
  • Trend and recurrence reports
  • Full audit trail with timestamps
4. Track open items and spot recurring issues
Book a demo
Explore the product

Measurable improvements in issue resolution, team productivity, and time to ROI

Quality and safety teams using Lumiform reduce incidents and resolution times with mobile documentation, automated workflows, and real-time analytics.

35%

reduction in non-compliance incidents

40%

faster resolution of non-conformance issues

25%

increase in compliance reporting accuracy

More quality and inspection workflows with Lumiform

Industries that rely on effective non-conformance tracking

These industries face regulatory audits, multi-source findings, and cross-team corrective actions that paper and spreadsheets cannot reliably track to closure.

Manufacturing

Manufacturing

Your quality managers use non-conformance management software to import findings from reports, supplier audits, and internal walkthroughs, then track corrective actions to closure.

Food & beverage

Food & beverage

HACCP non-conformances flagged during production checks are assigned immediately, with deadlines and reminders sent automatically so your team completes corrective actions.

Logistics & warehousing

Logistics & warehousing

Operations leads capture non-conformances across multiple depot sites, assign actions to local supervisors, and track overdue items centrally without relying on email chains or spreadsheets.

Retail

Retail

Area managers log non-conformances from store visits, assign corrective actions with clear deadlines, and confirm resolution with photo evidence, all without a paper trail to chase.

Hospitality

Hospitality

Your team documents safety and hygiene non-conformances found during shift checks on mobile, assigns them to the responsible team member, and tracks each to sign-off.

Pharmaceuticals & life sciences

Pharmaceuticals & life sciences

Your QA teams manage deviations and CAPA records from internal audits and external regulatory findings in one traceable system, with full audit trails required for GMP and ISO compliance.

See what Lumiform costs for your team
Get full corrective action tracking, automatic reminders, and audit-ready records at a price that fits your team size.
Find out pricing

How teams improved issue resolution and accountability

Real teams replaced manual follow-up with traceable corrective actions and closed issues faster.

background
Quality

PSL embraces digital quality assurance and saves costs

PSL GmbH revolutionizes its quality assurance with Lumiform through paperless processes, saves on complaint costs, and uses real-time data to continuously enhance the efficiency and responsiveness of its business.
Read case study PSL embraces digital quality assurance and saves costs
background
Health and safety

Protekto ensures safer working conditions with Lumiform

In this article, you will learn how Protekto saves a significant amount of time on documentation by implementing Lumiform. Discover how standardizing reports can increase efficiency and improve the quality of your documentation.
Read case study Protekto ensures safer working conditions with Lumiform
background
Quality

Rigterink optimizes logistics processes and accelerates reactions with Lumiform

Find out how Rigterink, a leading logistics company, has digitized paper-based processes and increased efficiency in quality management with the help of Lumiform. Here, the company shares its experiences and shows how Lumiform simplifies and optimizes everyday life at Rigterink.
Read case study Rigterink optimizes logistics processes and accelerates reactions with Lumiform
View all customer stories
psl quote logo

Jan Garske, Managing Director, PSL GmbH

Lumiform has already paid off tenfold for us.

95% of companies that implement Lumiform increase their frontline teams' productivity, health, and safety

High performer Europe 2024High performer emea 2024High Performer small businessHigh performer spring 2024Fastest implementationEasiest to use

Use these templates to record and resolve deviations

Non-conformance report template for ISO 9001

Record quality failures against documented standards, note affected process steps, add evidence, and route follow-up tasks.

Use this template

Risk-based inspection template

Prioritize findings by severity and likelihood, record what raises exposure, and direct teams to act first on the conditions most likely to trigger repeat failures.

Use this template

Quality control check sheet

Record defects, measurement deviations, and quality issues during production, then assign corrective actions before problems spread further.

Use this template

Internal audit quality assurance checklist

Conduct consistent quality audits, capture evidence of non-compliance, and track follow-up activities through to completion.

Use this template
Book a demo
View all templates

Common questions

If something is not fulfilled, can we force a corrective action to be entered right away?

Yes, this is configurable. When you build a form, you can add conditional logic to any question so that selecting “not fulfilled” or “partially fulfilled” immediately triggers a mandatory corrective action field. The inspector cannot move past that point without entering an action. This removes the gap between identifying a problem and assigning responsibility for it. The corrective action is created at the moment of the finding, linked to that specific inspection record, and tracked to completion from there.

When someone misses a deadline, do they automatically get reminded that the task is still open?

Yes. Lumiform sends automatic reminders to assignees when deadlines are exceeded or tasks are overdue. The assignee does not need to be chased manually through a separate follow-up process.

Can we trace back who did what, and is everything stored cleanly in one place?

Every completed inspection generates a timestamped, audit-ready report. The change log feature records every edit made to a form template, including the user name, date, and time of each change. Corrective actions are linked to the inspection that created them and show who was assigned, what was done, and when.

We have dozens of permit conditions to monitor. Can the system handle that at scale?

Yes. You can build forms with as many individual items as your permit conditions require. Each item can have its own conditional logic, assignee, and deadline. The Analytics section gives you a live overview of completion status, overdue items, and incidents across all conditions. You can filter results to focus on specific categories or sources.

How does Lumiform replace manual handovers, such as from Excel to Outlook?

In Lumiform, the handoff is automatic. When an inspection is completed or a finding is logged, corrective actions are created and routed to the responsible person without any manual transfer. The assignee receives a notification directly. There is no separate Excel list to update and no Outlook task to create. All actions, their status, deadlines, and completion records sit in one place. This removes the multiple interfaces where errors currently happen when maintaining parallel systems.

Can we filter to see only open tasks from a specific inspection or source?

In the Actions section on the desktop, you can view all created actions and filter them by various criteria. In the Analytics section, you can filter inspection results by location, form, user, and other parameters to isolate specific findings. You can pull up only the open tasks from a specific internal audit or a particular site without scrolling through unrelated items.

Can we log and assign actions from an audit that has no checklist behind it?

Actions in Lumiform can be created independently, outside of a structured checklist inspection. You can open an action, describe the finding, assign it to a responsible person, set a deadline, and track it to completion. This supports the internal audit workflow where you walk through an agenda, note findings, and need to distribute tasks immediately without a fixed question-by-question form driving the process.

How do we make sure a measure owner only sees what concerns them and nothing more?

Lumiform’s permissions and roles system controls what each user can access. You can configure roles so that an assignee only sees the actions assigned to them, without access to admin views, other users’ tasks, or configuration settings. This is important for maintaining accountability. Groups and categories can further restrict visibility so that field staff, office colleagues, and managers each see only their relevant part of the process.

If a certifier sends findings as an Excel table, can we import that directly?

Lumiform allows you to create form templates by uploading a table or spreadsheet, which structures the content into a usable form. It reduces manual re-entry when an external party delivers a structured list of items.

We provide you with all resources you need

Browse non-conformance report templates, CAPA guides, and audit checklists built for quality and operations teams managing corrective actions.

Non-conformance explained: A guide for quality teams
Topic guide

Non-conformance explained: A guide for quality teams

By Ima Ocon
December 6th, 2024
•
8 minutes
Corrective actions: A step-by-step guide (with an example plan)
Topic guide

Corrective actions: A step-by-step guide (with an example plan)

By Ima Ocon
October 15th, 2024
•
9 minutes

Everything you need to boost productivity, safety, and quality.

Book a demo
Lumiform logo
Platform
HomeProductAll featuresPricingEnterpriseTrust and securityCustomer success offeringsDownload the appDemo videos
Solutions
IndustriesFood and hospitalityManufacturingConstructionRetailTransport and logisticsFacility management
Business needsHealth and safetyQualityOperational excellenceRisk management and compliance
Uses cases
Learn
Software comparisonsTemplate collectionsTopic guidesHelp centerJournal
Resources
Lumiform templatesby industryby use caseby business needAll categories
Customer storiesDeveloper APIResource hubIntegrations
Company
AboutJobsLegalBook a demoContact sales
© 2026 LumiformTerms and conditionsPrivacyData processingSitemap
App StoreGoogle play