This is PSL GmbH
PSL GmbH, a family-run business with over 25 years of experience in enhancing glass and plastic containers, operates close to its customers and partners with locations in Hehlen an der Weser and Zeltingen an der Mosel. As a production company, PSL specializes in the coating and printing of bottles.
In an interview, Jan Garske, one of the three managing directors of PSL GmbH, shares how the company tackles the high-quality demands of the industry. Even with satisfied customers, it was clear there was always room for improvement. “We faced the problem: How can I make it better?” Garske recalls.
This question led PSL to embrace Lumiform. Garske discusses how this transformation unfolded and the positive impacts it had on the company.
The Challenge
At PSL, quality controls were previously paper-based, which led to significant challenges. “We had forms that were filled out manually and then filed in folders,” Garske explains. This manual method made traceability and documentation considerably difficult. During complaints, it was often hard to quickly find the corresponding forms, or they were incomplete.
“This posed major problems for us, especially when essential information was missing,” Garske reports. The manual documentation was not only time-consuming but also prone to errors.
Lumiform has already paid off tenfold for us.
The Solution
On the recommendation of one of the partners, PSL decided to test Lumiform as a solution to their challenges. “The initial contact was excellent,” Garske recalls. Within just two to three weeks, the system was successfully implemented. The decision was easy because Lumiform proved to be a self-explanatory tool that surprised with its versatile features: “Sometimes you are really amazed at what the system can do,” Garske shares.
The intuitive operation allowed the team to quickly transition from paper-based documentation to digital processes. Tablets were used in production to capture real-time data and make quality assurance more efficient. This quick and straightforward implementation helps PSL significantly optimize their internal processes and meet the high-quality demands of their customers.
Garske particularly appreciates the logic function of the software, which allows him to precisely control the flow of quality checks. “The logics are a fantastic feature that makes our inspections much more efficient,” he explains. He also sees the ability to embed photos directly into reports as a great advantage. “Pictures often say more than words, and that helps us enormously with documentation,” Garske adds.
In the first year alone, we were able to save over 10,000 euros with Lumiform.
Benefits and Results
The introduction of Lumiform offers PSL numerous benefits. Switching to paperless documentation led to more efficient quality assurance and improved traceability. By using the software, the quality assurance team can now capture real-time data, which significantly optimizes processes. PSL now successfully uses Lumiform in the following areas:
- Quality Assurance: Enhancing documentation and traceability
- Warehouse and Logistics: Efficient incoming inspections and outgoing goods
Having 24/7 access to our data is a real game-changer for us.
Real-Time Access to Quality Data
To ensure maximum quality, PSL conducts quality checks every 90 minutes. These regular inspections provide assurance and significantly boost production quality. The real advantage of Lumiform for PSL is the real-time access to all these quality data that the platform enables. “The 24/7 access to our data is a real game changer for us,” emphasizes Garske.
Whether on business trips or between locations, the ability to have real-time insights into production processes allows him to quickly respond to changes and ensure that quality standards are maintained. “I can see what’s happening anytime, and that’s really powerful,” he adds.
This constant data availability not only reduces reaction times in case of issues but also greatly enhances decision-making. Garske particularly appreciates not having to rely on time-consuming paper documentation anymore, as he now has control over the processes at all times.
Saving on Complaint Costs
Another significant advantage of introducing Lumiform is the reduction in complaint costs. Garske reports that the company was able to save over 10,000 euros in the first year alone thanks to Lumiform.
With detailed documentation and traceability, they can now precisely demonstrate that all quality standards are met. In the event of complaints, they can use the collected data to prove that the products met the requirements when they left the factory. “Lumiform has paid off for us tenfold,” he says with satisfaction.
Outlook
PSL plans to further expand the use of Lumiform to achieve even greater efficiency in their processes. The focus is particularly on preparing for internal audits. Garske emphasizes, “We will now start optimizing our processes for mandatory auditing.” This expansion aims to further enhance compliance with standards in areas like ISO certifications and workplace safety.
PSL intends to build on the successes already achieved in quality assurance and logistics and fully leverage the possibilities of digital documentation.
Lumiform is a truly powerful and very helpful tool that I can highly recommend.
Recommendation
Garske is enthusiastic about the benefits Lumiform offers PSL and highly recommends the tool. “Lumiform is a truly powerful and very helpful tool that I can only strongly recommend,” he says confidently. The flexibility and user-friendliness of the software have impressed him. “Every production company could really use something like this excellently,” he adds, mentioning that he has even personally recommended Lumiform to others.
We sincerely thank Jan Garske for the insightful interview and wish him and PSL GmbH continued success in optimizing their processes.