Customer Satisfaction Product Survey Template

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Customer Satisfaction Product Survey Template

Audit

How often do you usually use this product?

Select Once a year Daily Weekly Once a month Every 2-3 months 2-3 times a year less often Do not use

Kindly rate the product according to the following:

Overall quality:

Excellent Good Fair Neutral Poor

Purchase experience:

Excellent Good Fair Neutral Poor

Installation:

Excellent Good Fair Neutral Poor

First use experience:

Excellent Good Fair Neutral Poor

General usage experience:

Excellent Good Fair Neutral Poor

After purchase service (customer service, warranty, repair, etc):

Excellent Good Fair Neutral Poor

Value:

Excellent Good Fair Neutral Poor

Overall, how happy were you with your new product?

Very satisfied Satisfied Neutral Unsatisfied Very unsatisfied

Improvement Recommendations

What could we do better? How can we improve our product?

Completion

Name and signature of customer (Optional):

(check name not set)

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Please note that this checklist template is a hypothetical appuses-hero example and provides only standard information. The template does not aim to replace, among other things, workplace, health and safety advice, medical advice, diagnosis or treatment, or any other applicable law. You should seek your professional advice to determine whether the use of such a checklist is appropriate in your workplace or jurisdiction.