Customer satisfaction survey template - FREE PDF

Customer Satisfaction Product Survey Template

Distinguish areas for improvement by using a customer satisfaction survey template through business planning and for market research purposes. Set the scoring to settle failed responses and unusual items which need to be prioritised.

Gather Insightful Feedback with a Comprehensive Customer Satisfaction Survey Template

A customer satisfaction survey is an essential tool for understanding how customers perceive your business, products, and services. A well-designed survey template can help you gather valuable feedback and insights that can help improve your customer experience.

By using this comprehensive customer satisfaction survey template, you can gather feedback that can help you identify areas for improvement, increase customer loyalty, and ultimately grow your business.

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Preview of the template

Audit

How often do you usually use this product?

Kindly rate the product according to the following:

Overall quality:

Purchase experience:

Installation:

First use experience:

General usage experience:

After purchase service (customer service, warranty, repair, etc):

Value:

Overall, how happy were you with your new product?

Improvement Recommendations

What could we do better? How can we improve our product?

Completion

Name and signature of customer (Optional):

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This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.