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This Hotel Customer Satisfaction Survey form concentrates on the experience of the customers throughout their stay. There are general questions about the service encountered, the quality of the food served, the availability of facilities and personnel assistance.
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Overall, the hotel personnel were friendly, welcoming and professional.
The check-in process was performed in a timely manner.
Hotel personnel was able to reply to requests in a timely manner.
The housekeeping personnel cleaned the room well. The place was well-equipped.
Bed linens were comfortable.
The concierge has been very helpful during the stay.
The food served was delicious.
The stay at the hotel was reasonably priced.
Overall, I am extremely satisfied with the whole hotel service.
I will definitely recommend this hotel to friends or colleagues.
I will definitely come back another time.
Do you have any suggestions on how we could improve our hotel?
Name and signature of the customer (optional):
(check name not set)
Please note that this checklist template is a hypothetical example and provides only standard information. The template does not aim to replace, among other things, workplace, health and safety advice, medical advice, diagnosis or treatment, or any other applicable law. You should seek your professional advice to determine whether the use of such a checklist is appropriate in your workplace or jurisdiction.
Please, finish the registration to access the content of the checklist.