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Collect feedback with a hotel survey template

Collect feedback with a hotel survey template

Use this hotel survey template to gather data on the customers booking process and their hotel experience.

Use this template
or download pdf
Collect feedback with a hotel survey template

Use this hotel survey template to gather data on the customers booking process and their hotel experience.

Use this template
or download pdf

About the Collect feedback with a hotel survey template

A customer survey is a useful tool for tracking how customers interact with the services provided by your business. You can use this hotel survey template to gather data on the customers booking process and their hotel experience. This form can be used to register data, like reason and process for booking, factors that may be important and feedback about the foodservice.

Make sure your hotel is running smoothly with a hotel survey template


Hospitality industries frequently depend on reputation. Utilizing a hotel survey template that has been approved by industry professionals will allow you to learn what your customers think about their booking experience and stay.

The hotel evaluation checklist includes inquiries about food service and provides you with information on how well your hotel is performing from check-in to check-out. It can be customized to your concerns in order to collect all necessary data that will help you improve your services in the future.

Lumiform is a great data collecting tool and audit storage to organise a lot of hotel customer surveys. With Lumiform, your inspection flow is completely dynamic, not static like pen and paper. The digital hotel survey template can be an excellent tool for collecting the best possible data about your hotel and its facilities and can show your visitors that you are genuinely interested in their stay. If you get a negative response on the final report, you can respond right away and solve the issue there and then.

Related categories

  • Quality management templates
  • Hospitality templates
  • Quality assurance templates
Preview of the template
Audit
Booking
Reason for your visit:
Who did you travel with?
Why did you select this hotel?
How did you book your visit?
Feedback about discovering and booking this hotel:
Hotel Experience
What would have improved your sleep?
Feedback around our food and beverage service:
Dining service:
Restaurant dining experience:
Any items you would like to see on the menu?
Further feedback:
Overall Rating
Would you choose this hotel above other hotels?
How happy were you with your stay on a scale of 0-10? (0 - Extremely unsatisfied, 10 - Extremely satisfied)
How possible is it that you would suggest this hotel to family or friends on a scale of 0-10? (1 - Not likely at all, 10 - Absolutely likely)
Completion
Full name (and signature) of customer (optional):
This template was downloaded 46 times

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Related resources

Access a complete set of resources aimed at maximizing safety, quality, and operational excellence, including detailed guides, related templates, and real-world use cases.

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See comprehensive collections of best practice templates related to this topic.

Best Practices for Customer Survey Templates
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This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.
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