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Collect feedback with a hotel survey template

A customer survey is a useful tool for tracking how customers interact with the services provided by your business. You can use this hotel survey template to gather data on the customers booking process and their hotel experience. This form can be used to register data, like reason and process for booking, factors that may be important and feedback about the foodservice.

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Collect feedback with a hotel survey template



Reason for your visit:
Who did you travel with?
Why did you select this hotel?
How did you book your visit?
Feedback about discovering and booking this hotel:

Hotel Experience

What would have improved your sleep?
Feedback around our food and beverage service:
Dining service:
Restaurant dining experience:
Any items you would like to see on the menu?
Further feedback:

Overall Rating

Would you choose this hotel above other hotels?
How happy were you with your stay on a scale of 0-10? (0 - Extremely unsatisfied, 10 - Extremely satisfied)
How possible is it that you would suggest this hotel to family or friends on a scale of 0-10? (1 - Not likely at all, 10 - Absolutely likely)


Full name (and signature) of customer (optional):
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Make sure your hotel is running smoothly with a hotel survey template

Hospitality industries frequently depend on reputation. Utilizing a hotel survey template that has been approved by industry professionals will allow you to learn what your customers think about their booking experience and stay.

The hotel evaluation checklist includes inquiries about food service and provides you with information on how well your hotel is performing from check-in to check-out. It can be customized to your concerns in order to collect all necessary data that will help you improve your services in the future.

Lumiform is a great data collecting tool and audit storage to organise a lot of hotel customer surveys. With Lumiform, your inspection flow is completely dynamic, not static like pen and paper. The digital hotel survey template can be an excellent tool for collecting the best possible data about your hotel and its facilities and can show your visitors that you are genuinely interested in their stay. If you get a negative response on the final report, you can respond right away and solve the issue there and then.

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