Janitorial management software is the easy and efficient way to monitor and document your cleaning processes. Design custom cleaning checklists for each client, keep your janitorial teams on their toes, and build better customer relations with a janitorial inspection software.
Different clients have different needs – a school will require a different type of cleaning process compared to a hospital or office. Or maybe some of your clients have opted for a bare-bones service in return for a lower price. Keeping track of all these different requirements can be confusing, even for the most organized person. Your cleaning teams might forget to perform expected services for one client, or waste time doing too much work for another client which isn’t covered by your contract. A mobile janitorial app makes keeping track of all these different requirements easy and painless. Your team can simply pull up the right checklist and get to work.
Janitorial inspection software can help you create objective, consistent standards for your staff to meet. You can create lists of exactly what needs to be cleaned and to what standard – and quickly create specialized lists for each client. With mobile janitorial software you can easily disseminate pictures and lists describing your standards. This helps your staff maintain quality because they know their work will be inspected. At the same time, it helps open lines of communication and allows you to provide specific, objective, and timely feedback. Documenting your results is a breeze, too. Just snap a photo and log it on your mobile phone.
Lumiform’s janitorial management software keeps all your quality management data in one place and makes analyzing it easy. You can effortlessly spot trends in your business and react quickly and appropriately. If one of your team members is struggling, or one of your clients is taking up more time than anticipated, you can act to rectify the situation before it gets out of hand. With the right janitorial software, you can painlessly document employee errors and retrain them as necessary. If you need to renegotiate your contract with a client, you’ll have all the documentation you need to prove your case.
Effortlessly keep track of all your cleaning documentation with one janitorial management software. You can manage your contracts, improve communication with your staff and clients, and maintain quality control, all in one easy-to-use app.
Work collaboratively on actions while logging operations.
Schedule and assign inspections so that they get conducted reliably in time.
Push notifications, emails or SMS remind your team of inspections that need to be done.
Add text comments and photos during an inspection.
Use logics to guide your team through each inspection in a standardized way.
Customize your reports so they fit your needs exactly.
Trigger and assign actions automatically based on an inspector’s answer.
Involve external partners in action resolution at no extra cost.
Connect Lumiform via API to your existing systems.
Like everything else, the cleaning business is becoming more complicated with each passing year. The Covid-19 pandemic introduced a lot of new rules and requirements you had to keep track of… and who knows what will happen in the future? Lumiform’s janitorial management software makes staying on top of all those changes easier.
A mobile janitorial app helps you deal with customers, too. It makes contract negotiation easier, since you can create checklists that record each client’s unique needs and expectations. You can make sure everyone is on the same page regarding your responsibilities – you, your client, and your cleaning staff.
Avoid misunderstandings and set clear expectations with objective standards and easy documentation. Showing your value to your client is so straightforward, since your quality control process is so well documented. Just bring up the app on your phone and you can take potential clients along on a virtual cleanliness inspection. If they have any special requests you can note those down right then and there. For instance, a certain office might ask you to clean out the office refrigerator every Friday. If your staff accidentally did that in the wrong office, it could cause a lot of trouble! With our mobile janitorial app that will never happen, since your staff will be working from custom checklists for each customer.
Lumiform’s janitorial software improves communication all around. You can exchange real-time messages with your team. They can easily tell you if there’s not enough time allotted for certain tasks, or if they need different cleaning supplies or equipment to meet quality standards. And if they consistently make mistakes or forget things you can bring it up before they start to form bad habits. The app will help you with scheduling as well. All your cleaning and administrative staff can effortlessly sync up on Lumiform’s mobile janitorial management software, online or offline, so missed messages will become a thing of the past.
The first thing you should do when designing your cleaning inspection program is to create standards that everyone – management, staff, and customers – agrees on. Management can maintain quality control, staff know exactly what is expected of them, and customers know that you’re keeping up your end of the contract.
Lumiform’s janitorial app makes this quick and easy. Once you’ve created your standards, simply create a customized checklist for your inspectors to use for quality control. Generally, your standards should address the following questions with respect to your cleaning program:
Inspections should happen often enough to ensure that standards of cleanliness are maintained. Of course, this will vary with each client and the number and type of rooms in the facility. If you have a contract to clean a school, perhaps inspecting 10% of classrooms, 10% of administration offices, and 20% of bathrooms once a month will give you the data you need to keep up with quality. Lumiform’s cleaning schedule templates will give you a great base to create your own customized schedule.
How you verify cleanliness will change depending on the client’s requirements. For an office, perhaps a standard of “no visible dirt or foul odors” will be enough. A hospital or school might require a fluorescent marking or ATP monitoring system to assess cleanliness. These systems provide an objective and quantitative evaluation of the effectiveness of your cleaning methods. A fluorescent marking system will show that an area has been wiped clean, while an ATP monitoring system measures the actual biological residue remaining on the surface.
Perhaps your contract only requires certain rooms to be cleaned, or only certain areas need to be inspected. For instance, maybe CDC-recommended high-touch areas such as doorknobs, lightswitches and stair railings need to be sanitized, but the ceiling only needs to be visually clean.
Ratings might be weighted depending on how important each area is to your cleanliness score. High-touch areas might weigh heavily on the cleanliness score, while the ceiling has a low weight, for example.
Each inspector should be trained so they know exactly how to rate and verify the cleanliness of each area. You’ll see the advantages of janitorial inspection software in this area as well, since the app makes it easy to collaborate with stakeholders to create accepted standards. Photos work well here, so everyone can see what a 1-star rating looks like and easily compare it to a 5-star job.
Trying to keep up with cleaning quality standards using a pen-and-paper system is simply too unwieldy and inefficient for the modern age. With Lumiform’s janitorial software free download, every member of your inspection and cleaning staff can easily communicate, online and offline, by using the mobile app. Check out Lumiform’s collection of free cleaning templates to get you started.
Having janitorial software that effortlessly produces custom reports will save you so much time and trouble. You can quickly create a report tailored to its recipient. Your quality control manager might have a highly detailed report showing the performance of each employee. Your CEO might have a report showing the broad trends in your business over the last six months. You can produce reports for your clients showing how you’re maintaining agreed-upon standards and how you’re planning to fix any shortfalls. And when it comes time for employee evaluations, you can readily produce reports that let you measure performance for each of your cleaning employees.
A janitorial checklist app makes it easy to provide feedback, since you can effortlessly access and sort through all your data and documentation.
Similarly, Lumiform’s janitorial software simplifies the follow-up process, since all your data is so easily accessible. You can set reminders to check that the required changes are being made – all on your mobile phone.
Janitorial software is an essential partner in running your modern cleaning business. With a mobile janitorial app, fulfilling all your obligations is as easy as checking off a list.
Maintaining cleanliness in an era of global pandemics is no joke and janitorial inspection software will help you make sure everything is safely sanitized, while keeping your staff safe and up to the mark. You’ll have all your data at your fingertips (along with photo evidence), to help renegotiate contracts with current clients and impress new ones with the quality of your service.