Why Do You Need Janitorial Software for Your Cleaning Business?
Like everything else, the cleaning business is becoming more complicated with each passing year. The Covid-19 pandemic introduced a lot of new rules and requirements you had to keep track of… and who knows what will happen in the future? Lumiform’s janitorial management software makes staying on top of all those changes easier.
A mobile janitorial app helps you deal with customers, too. It makes contract negotiation easier, since you can create checklists that record each client’s unique needs and expectations. You can make sure everyone is on the same page regarding your responsibilities – you, your client, and your cleaning staff.
Avoid misunderstandings and set clear expectations with objective standards and easy documentation. Showing your value to your client is so straightforward, since your quality control process is so well documented. Just bring up the app on your phone and you can take potential clients along on a virtual cleanliness inspection. If they have any special requests you can note those down right then and there. For instance, a certain office might ask you to clean out the office refrigerator every Friday. If your staff accidentally did that in the wrong office, it could cause a lot of trouble! With our mobile janitorial app that will never happen, since your staff will be working from custom checklists for each customer.
Lumiform’s janitorial software improves communication all around. You can exchange real-time messages with your team. They can easily tell you if there’s not enough time allotted for certain tasks, or if they need different cleaning supplies or equipment to meet quality standards. And if they consistently make mistakes or forget things you can bring it up before they start to form bad habits. The app will help you with scheduling as well. All your cleaning and administrative staff can effortlessly sync up on Lumiform’s mobile janitorial management software, online or offline, so missed messages will become a thing of the past.
What Are the Ten Elements of an Effective Janitorial Inspection Process?
1. How Does Janitorial Software Help Maintain Objective and Consistent Standards
The first thing you should do when designing your cleaning inspection program is to create standards that everyone – management, staff, and customers – agrees on. Management can maintain quality control, staff know exactly what is expected of them, and customers know that you’re keeping up your end of the contract.
Lumiform’s janitorial app makes this quick and easy. Once you’ve created your standards, simply create a customized checklist for your inspectors to use for quality control. Generally, your standards should address the following questions with respect to your cleaning program:
- How often should inspections occur?
- What type of inspection should be done?
- What parts of the facility are to be inspected?
- What is the rating?
- How did you determine the ratings?
2. How often should inspections occur?
Inspections should happen often enough to ensure that standards of cleanliness are maintained. Of course, this will vary with each client and the number and type of rooms in the facility. If you have a contract to clean a school, perhaps inspecting 10% of classrooms, 10% of administration offices, and 20% of bathrooms once a month will give you the data you need to keep up with quality. Lumiform’s cleaning schedule templates will give you a great base to create your own customized schedule.
3. What type of inspection should be done?
How you verify cleanliness will change depending on the client’s requirements. For an office, perhaps a standard of “no visible dirt or foul odors” will be enough. A hospital or school might require a fluorescent marking or ATP monitoring system to assess cleanliness. These systems provide an objective and quantitative evaluation of the effectiveness of your cleaning methods. A fluorescent marking system will show that an area has been wiped clean, while an ATP monitoring system measures the actual biological residue remaining on the surface.
4. What parts of the facility are to be inspected?
Perhaps your contract only requires certain rooms to be cleaned, or only certain areas need to be inspected. For instance, maybe CDC-recommended high-touch areas such as doorknobs, lightswitches and stair railings need to be sanitized, but the ceiling only needs to be visually clean.
5.. How do you determine the ratings?
Ratings might be weighted depending on how important each area is to your cleanliness score. High-touch areas might weigh heavily on the cleanliness score, while the ceiling has a low weight, for example.
6. How Does Janitorial Software Help Train Inspectors?
Each inspector should be trained so they know exactly how to rate and verify the cleanliness of each area. You’ll see the advantages of janitorial inspection software in this area as well, since the app makes it easy to collaborate with stakeholders to create accepted standards. Photos work well here, so everyone can see what a 1-star rating looks like and easily compare it to a 5-star job.
7. How Can Janitorial Software Keep Me Up-to-Date with Technology?
Trying to keep up with cleaning quality standards using a pen-and-paper system is simply too unwieldy and inefficient for the modern age. With Lumiform’s janitorial software free download, every member of your inspection and cleaning staff can easily communicate, online and offline, by using the mobile app. Check out Lumiform’s collection of free cleaning templates to get you started.
8. Can Janitorial Software Issue Custom Reports?
Having janitorial software that effortlessly produces custom reports will save you so much time and trouble. You can quickly create a report tailored to its recipient. Your quality control manager might have a highly detailed report showing the performance of each employee. Your CEO might have a report showing the broad trends in your business over the last six months. You can produce reports for your clients showing how you’re maintaining agreed-upon standards and how you’re planning to fix any shortfalls. And when it comes time for employee evaluations, you can readily produce reports that let you measure performance for each of your cleaning employees.
9. Does Janitorial Software Help Give Feedback?
A janitorial checklist app makes it easy to provide feedback, since you can effortlessly access and sort through all your data and documentation.
10. Can Janitorial Software Help Follow Up on Recommendations?
Similarly, Lumiform’s janitorial software simplifies the follow-up process, since all your data is so easily accessible. You can set reminders to check that the required changes are being made – all on your mobile phone.
Why Do You Need a Janitorial Software/App?
Janitorial software is an essential partner in running your modern cleaning business. With a mobile janitorial app, fulfilling all your obligations is as easy as checking off a list.
Maintaining cleanliness in an era of global pandemics is no joke and janitorial inspection software will help you make sure everything is safely sanitized, while keeping your staff safe and up to the mark. You’ll have all your data at your fingertips (along with photo evidence), to help renegotiate contracts with current clients and impress new ones with the quality of your service.