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Velotaxi strategically uses Lumiform for maintenance and repairs

Velotaxi strategically uses Lumiform for maintenance and repairs

Learn how Velotaxi Frankfurt uses Lumiform specifically for maintenance tasks.

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Efficient maintenance with Lumiform

Lumiform is especially useful for documenting maintenance and repair tasks.

60%

less communication effort

10

hours saved per month

100%

paperless operations

Table of contents

  • This is Velotaxi
  • The Challenge
  • Solution and Implementation
  • Benefits and Results
  • Recommendation

This is Velotaxi

Velotaxi Frankfurt is a company specializing in the rental of mobile advertising spaces and driver taxis. They not only offer their clients innovative platforms to showcase their brands but also organize events and promotions. Additionally, Velotaxi handles the maintenance of heavy-duty bikes for other businesses, contributing to urban mobility and efficiency.

Christian Kügler, the daily operations manager at Velotaxi Frankfurt, ensures the smooth execution of everyday tasks. He oversees the mechanics and organizes the maintenance processes. “I’m a big fan of digitalization,” says Christian, who played a key role in transitioning the operations to a paperless system.

To tackle the challenges of manual documentation, Velotaxi Frankfurt introduced Lumiform. Our digital tool enables more efficient maintenance processes while providing mobile access at any time.

With Lumiform, we’ve found a practical solution that allows us to efficiently document maintenance processes.

Christian Kügler

The Challenge

For Velotaxi Frankfurt, the challenge was to make operations more efficient and entirely paperless. “We didn’t have a printer and wanted to handle everything digitally,” recalls Christian. The previous reliance on paper and Excel was cumbersome, especially with only one computer available for two technicians. This caused delays and increased workload.

“It was difficult to coordinate everything with just one computer,” says Christian. The need to make maintenance documentation both efficient and accessible led to the search for a digital solution that could streamline workflows and reduce administrative effort.

Solution and Implementation

Velotaxi Frankfurt chose to implement Lumiform to overcome the challenges of manual documentation. “With Lumiform, we’ve found a practical solution that allows us to efficiently document maintenance processes,” explains Christian.

No assistance was needed during implementation, as Christian notes, “The app explains itself.” Maintenance lists can now be accessed and completed directly on mobile devices, significantly simplifying the process. “It’s definitely more practical because you always have it on your phone,” adds Christian. This flexibility enables technicians to carry out maintenance tasks quickly and efficiently without relying on a central computer.

Benefits and Results

The implementation of Lumiform has brought significant improvements to Velotaxi Frankfurt’s workflows. Switching to digital maintenance documentation has reduced paper consumption by 100%, which is not only environmentally friendly but also lowers operational costs.

“It saved us a lot of hassle,” says Christian, as technicians can now access and complete maintenance lists directly on their mobile devices. This has sped up maintenance processes by 50%, eliminating the need for manual transfers from paper to Excel.

The digital availability of all documentation allows the team to work more efficiently and focus on core tasks. As a result, Velotaxi can enhance customer service and respond to maintenance requests more quickly.

Recommendation

Christian encourages companies still relying on paper to seriously consider switching to digital documentation. “Just give it a try, don’t be too afraid of it,” he advises. The benefits of digitalization, such as time savings and increased efficiency, far outweigh the initial challenges. “Anyone still using paper should definitely make the switch,” emphasizes Christian.

Lumiform offers an affordable and practical solution, particularly valuable for companies looking to optimize their processes. Christian views digitalization as a crucial step to simplify daily work and focus more on essential tasks. “It just makes sense to take the next step,” he adds.

We sincerely thank Velotaxi Frankfurt and Christian Kügler for sharing their insights into their digitalization journey and wish them continued success in optimizing their processes.

Related categories

  • Quality
  • Logistics and transportation
  • Maintenance

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Try Lumiform

Scale your frontline operations with customizable software that boosts quality, safety, operations and compliance.
Sign up for free

Frequently asked questions

What challenges did Velotaxi Frankfurt face before implementing Lumiform?

Velotaxi Frankfurt struggled with manual documentation and relied on paper and Excel. With only one computer available for two technicians, this led to delays and increased workload. Additionally, they aimed to create a paperless operation but lacked a printer, making it essential to find a more efficient solution.

How has Lumiform improved work processes at Velotaxi Frankfurt?

With Lumiform, maintenance processes have been fully digitized. Technicians can now access and complete maintenance lists directly on mobile devices, speeding up the process by 50%. Paper consumption has been reduced by 100%, and the digital availability of documentation has significantly lowered administrative effort.

Why does Christian Kügler recommend switching to digital documentation?

Christian emphasizes that digitalization saves time, increases efficiency, and simplifies daily work. He encourages companies still using paper to give the switch a try and not fear the change, as the benefits far outweigh the initial challenges.


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