Lumiform
Features Solutions Resources Templates Enterprise Pricing
Select a language
Englishen
Deutschde
Françaisfr
Españoles
Português (BR)pt-BR
en
Contact salesLog in
Sign up
Back
Englishen
Deutschde
Françaisfr
Españoles
Português (BR)pt-BR
Features Solutions Resources Templates Enterprise Pricing
Free demo
Log in
en
Book a personal demoView video demoContact sales
Explore
Resource hubCentral repository for all Lumiform resourcesCustomer storiesReal-world successes and experiences with Lumiform.
Learn
Template collectionsComprehensive collections of best practice templates.Topic guidesComprehensive safety, quality, and excellence insights.LexiconDefinitions key to quality, safety, and compliance.
Support
Developer's guideTechnical documentation for developers.Help centerAssistance with onboarding and platform mastery.
Featured reads
Explore our collection of 38 free preventive maintenance checklists

Template collection

Explore our collection of 38 free preventive maintenance checklists

Start reading
Your guide to performing and documenting efficient child care observation

Topic guide

Your guide to performing and documenting efficient child care observation

Start reading
Lumiform as customer journey mapping tool in gastronomy

Success story

Lumiform as customer journey mapping tool in gastronomy

Start reading
Book a personal demoView video demoContact sales
By industry
Food and hospitalityManufacturingConstructionRetailTransport and logisticsFacility managementView all industries
By business needs
Health and safetyQualityOperational excellenceRisk management and complianceView all business needs
By use case
Safety management softwareEnergy audit appForklift inspection appBuilding management softwareVehicle inspection appQMS appKaizen method appProperty inspection appRestaurant inspection appElevator management appProject management softwareFire inspection app
View all app uses
Book a personal demoView video demoContact sales
Overview
Template libraryDiscover over 12,000 free, ready-made and expert proofed templates.
Use cases
CleaningMaintenanceRisk assessmentSupply chainIncident management
Business needs
Health and safety managementQuality managementOperational excellenceRisk management and compliance
Industries
Food and hospitalityManufacturingRetailTransport and logisticsConstructionFacility management
Book a personal demoView video demoContact sales
Overview
Product overviewAll features
Capabilities
Digitize
Form builderMobile AppActions
Automate
Workflow automationApprovalsIntegrations
Transparency and accountability
ReportsAnalytics
Orchestrate
Administration
Book a personal demoView video demoContact sales
Templates
Customer due diligence checklist UK

Customer due diligence checklist UK

Verifies customer identity and assesses compliance risk in the UK. Includes identification collection, verification, and risk profile assessments. Ensures compliance.

Use this template
or download pdf
Customer due diligence checklist UK

Verifies customer identity and assesses compliance risk in the UK. Includes identification collection, verification, and risk profile assessments. Ensures compliance.

Use this template
or download pdf

About the Customer due diligence checklist UK

Using a customer due diligence checklist UK template is essential for ensuring compliance with regulatory standards and minimizing risk. This template helps you systematically gather and verify customer information, which is crucial for identifying potential financial crimes and ensuring legal compliance. By using this template, you streamline the due diligence process, saving time and resources while maintaining accuracy.

The checklist enhances your workflow by providing a structured approach to customer verification, ensuring no critical steps are missed. It also helps you maintain consistency across all customer interactions, which is vital for building trust and credibility. By integrating this template into your processes, you reduce the risk of non-compliance and improve overall operational efficiency, setting your business apart in a competitive market.

Key elements of a customer due diligence checklist UK

A customer due diligence checklist UK is vital for ensuring regulatory compliance and minimizing financial risk. Here are the key elements you should include:

  • Customer identification: Collect and verify comprehensive personal information such as full name, residential address, and date of birth. This step is crucial for confirming the customer’s identity and preventing fraudulent activities. By ensuring accurate identification, you maintain compliance with legal standards, such as those set by anti-money laundering regulations, and protect your business from potential fraud.
  • Risk assessment: Conduct a thorough evaluation of the potential risk associated with each customer by analyzing factors such as transaction history, geographic location, and industry type. This allows you to tailor your due diligence efforts according to the risk level, ensuring resources are allocated efficiently and high-risk customers are monitored closely. A detailed risk assessment helps prioritize actions and safeguards your business against financial crimes.
  • Source of funds verification: Investigate the origin of the customer’s funds to ensure they are legitimate and not linked to illegal activities. This step involves reviewing financial statements, bank records, and other relevant documents. Verifying the source of funds helps you detect and prevent money laundering activities, thereby protecting your business from legal repercussions and reputational damage.
  • Ongoing monitoring: Implement a robust system for continuous monitoring of customer activities and transactions. Regular reviews and updates to customer profiles help you identify unusual patterns or changes in behavior, allowing for timely intervention and risk mitigation. Ongoing monitoring is essential for adapting to evolving risks and ensuring long-term compliance with regulatory requirements.

Best practices for using a customer due diligence checklist

To make the most of a customer due diligence checklist, start by ensuring all data is accurate and up-to-date. Regularly review and update customer information to maintain compliance and prevent errors. Tailor the checklist to fit your specific industry needs, focusing on relevant risk factors and regulatory requirements.

Encourage team collaboration by assigning specific checklist sections to appropriate team members, ensuring accountability and thorough review. Utilize digital forms to streamline the process, allowing for easy updates and efficient tracking of customer interactions.

Avoid common pitfalls such as overlooking ongoing monitoring. Implement a system for continuous tracking of customer activities, adapting to changes in risk levels. By following these best practices, you optimize your due diligence efforts, ensuring a comprehensive and effective compliance strategy.

Related categories

  • Risk management and compliance templates
  • General templates
  • Risk assessment templates
Preview of the template
Identity Verification
Full legal name
Any other names used
Date of birth
Nationality
Official government issued ID type
Official government issued ID number
Residential address
Country of residence
Telephone number
Email address
Risk Assessment
Is the customer a Politically Exposed Person (PEP)?
Is the customer from a high risk country?
Is the customer's business activity high risk?
Estimated annual turnover
Source of wealth
Purpose of the business relationship
Transaction Monitoring
Are there any unusual or suspicious transactions?
Are there any large cash transactions?
Are there any transactions with high risk countries?
Monitoring frequency

More templates like this

Customer due diligence checklist
Customer due diligence checklist
This customer due diligence checklist helps you comply with regulatory requirements and understand customer backgrounds.
Risk assessment templates
Due Diligence Checklist Template
Due Diligence Checklist Template
This due diligence checklist is really helpful if you want to determine wether to buy a company or not. It features all information that you should think about.
Risk assessment templates
IT Due Diligence Checklist
IT Due Diligence Checklist
Use this IT due diligence checklist template to check IT investments for important factors in advance.
Risk assessment templates
HR Due Diligence Checklist
HR Due Diligence Checklist
Streamline your HR processes with this due diligence checklist. It covers employee verification, policy compliance, and performance evaluations.
Risk assessment templates
Financial due diligence report
Financial due diligence report
This financial due diligence checklist can be used by accountants or financial advisors to assess the financial standing of a business.
Risk assessment templates
125-point due diligence checklist restaurant for restaurants
125-point due diligence checklist restaurant for restaurants
Use this comprehensive checklist to evaluate every aspect of a restaurant before buying or opening, including licenses, contracts, operating processes, and more.
Quality assurance templates

Related resources

Access a complete set of resources aimed at maximizing safety, quality, and operational excellence, including detailed guides, related templates, and real-world use cases.

Topic guides

Read in-depth guides covering key topics related to this article.

Due diligence for your business growth: Essential insights and practicesTechnical due diligence (TDD): Your all-in-one guideBusiness continuity plan: A comprehensive guideProject risk management: A comprehensive guide
See all topic guides

Template collections

See comprehensive collections of best practice templates related to this topic.

Best 27 due diligence checklist templates to download8 free customer satisfaction survey templatesBest free 9 procurement template for your use17 free order form templates for efficient business operations
See all template collections

Use cases

Check out how the Lumiform software can be utilized for related use cases.

Due diligence softwareStandout service every time with a customer journey mapping toolContinuous improvement softwareConduct inspections with Lumiform's customizable workflow software
See all use cases

Other resources

Explore all the additional resources we offer to assist you in mastering this topic.

10 principles of operational excellenceHow to implement operational excellenceHow to measure operational excellence4 ways process improvement increases profitsData gathering and data driven decision making in your business

Frequently asked questions

How can I ensure compliance with UK customer due diligence regulations?

To ensure compliance with UK customer due diligence regulations, regularly update your customer records and verify their identity using reliable sources. Implement a risk-based approach to assess each customer’s potential risk and conduct ongoing monitoring. Training staff on regulatory requirements also helps maintain compliance and reduces errors.

What should I do if I suspect a customer is involved in money laundering?

If you suspect a customer is involved in money laundering, immediately report the activity to your compliance officer or designated authority. Keep detailed records of all suspicious transactions and interactions. It’s crucial to follow your organization’s protocols and legal obligations to ensure appropriate action is taken.

How often should I review customer due diligence information?

Review customer due diligence information regularly, especially for high-risk clients. A best practice is to update records annually or whenever significant changes occur in the  profile or behavior. Regular reviews help you stay compliant and quickly identify any potential risks or anomalies.

What are the consequences of failing to perform customer due diligence?

Failing to perform customer due diligence can lead to severe consequences, including legal penalties, financial losses, and reputational damage. It may also result in regulatory fines and increased scrutiny from authorities. Ensuring thorough due diligence protects your business and maintains trust with stakeholders.


This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.
Lumiform logo
Platform
HomeSign upProductAll featuresPricingEnterpriseTrust and securityCustomer success offeringsDownload the app
Solutions
IndustriesFood and hospitalityManufacturingConstructionRetailTransport and logisticsFacility management
Business needsHealth and safetyQualityOperational excellenceRisk management and compliance
Uses cases
Learn
Template collectionsTopic guidesLexiconHelp centerJournalInfographicsVideos
Resources
Lumiform templatesby industryby use caseby business needAll categories
Customer storiesDeveloper APIResource hubIntegrations
Company
AboutJobsLegalBook a demoContact sales
© 2025 LumiformTerms and conditionsPrivacyData processingSitemap
App StoreGoogle play