Templates
Customer risk assessment template

Customer risk assessment template

Document and evaluate customer risk factors across key dimensions for consistent due diligence and regulatory compliance.

Use this template with Lumiform

The Lumiform application helps frontline teams uphold internal standards effortlessly.
  • Customize this template or build your own
  • Fill out templates via mobile app
  • Assign and track corrective actions
  • Get reports and analyse your data
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or Download template as PDF
Customer risk assessment template

Document and evaluate customer risk factors across key dimensions for consistent due diligence and regulatory compliance.

Use this template with Lumiform

The Lumiform application helps frontline teams uphold internal standards effortlessly.
  • Customize this template or build your own
  • Fill out templates via mobile app
  • Assign and track corrective actions
  • Get reports and analyse your data
Prices start from ░░░ per month
Book a demo
Learn more
or Download template as PDF

Our customer risk assessment template helps financial institutions identify, document, and manage client-related risks consistently. It works well for compliance teams who struggle with fragmented approaches to customer due diligence across departments. The United Nations Office on Drugs and Crime estimates that the amount of money laundered every year is equivalent to 2-5% of global GDP, making customer risk assessment all the more critical.

The template creates a structured framework covering financial indicators, legal history, industry stability, and customer concentration risks. By using a standardized assessment approach, your team can experience fewer regulatory findings while maintaining more efficient customer relationships.

Related categories

Preview of the template
Page 1
Customer Information
Customer Name
Customer Email
Customer Phone
Customer Industry
Years in Business
Financial Information
Annual Revenue
Debt to Equity Ratio
Profit Margin
Current Ratio
Risk Factors
Has the customer had any legal disputes or judgements against them in the last 3 years?
Has the customer filed for bankruptcy in the last 5 years?
Does the customer have any outstanding tax liens or delinquencies?
Has the customer's industry experienced significant volatility or negative trends in the last 3 years?
Does the customer rely on a small number of key clients or suppliers?
Has the customer experienced significant management turnover in the last 2 years?
Risk Assessment
Overall Risk Rating
Recommended Credit Limit
Recommended Payment Terms
Additional Comments

Frequently asked questions

What documentation should you gather before completing a customer risk assessment?

Collect customer identification information, beneficial ownership details for business customers, transaction history summaries, geographic operation information, and previous suspicious activity reports. Having this information ready streamlines the assessment process and leads to accurate risk categorization.

How can this customer risk assessment template help reduce false positives in monitoring?

By establishing accurate baseline risk profiles, this template helps calibrate your transaction monitoring thresholds appropriately for each customer category. This targeted approach reduces false positives by ensuring monitoring parameters align with the customer’s established risk profile.

What financial indicators does this customer risk assessment template evaluate?

The template captures key financial health metrics including annual revenue, debt-to-equity ratio, profit margin, and current ratio. These fundamental indicators provide a comprehensive view of the customer’s financial stability and ability to meet payment obligations consistently over time.

How does this customer risk assessment template help identify high-risk clients?

The template includes specific risk factor questions about legal disputes, bankruptcy history, tax liens, industry volatility, customer concentration, and management turnover. With these targeted questions, you can identify warning signs that might not be immediately apparent from financial statements alone.

This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.