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Front office hotel check-in form

Front office hotel check-in form

Efficiently register hotel guests with comprehensive data collection for a seamless check-in experience that balances thoroughness with speed.

Use this template with Lumiform

The Lumiform application helps frontline teams uphold internal standards effortlessly.
  • Customize this template or build your own
  • Fill out templates via mobile app
  • Assign and track corrective actions
  • Get reports and analyse your data
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Front office hotel check-in form

Efficiently register hotel guests with comprehensive data collection for a seamless check-in experience that balances thoroughness with speed.

Use this template with Lumiform

The Lumiform application helps frontline teams uphold internal standards effortlessly.
  • Customize this template or build your own
  • Fill out templates via mobile app
  • Assign and track corrective actions
  • Get reports and analyse your data
Prices start from ░░░ per month
Book a demo
Learn more
or Download template as PDF

Designed for hotel front desk operations, this Check-In Form template helps you create a seamless arrival experience for your guests. Use the form to document important information—from contact details to special requests—allowing you to provide personalized service from the moment guests walk through your door.

With international travel on the rise (American Express reports 77% of respondents worldwide plan to take at least as many international trips as last year), an efficient check-in process has never been more important. Use this template to reduce errors, maintain accurate records, and start each guest’s stay on the right note.

Related categories

  • Operational excellence templates
  • Facility management templates
  • Hospitality templates
  • Templates for business processes
Preview of the template
Guest Information
Guest Name
Email
Phone Number
Address
Arrival Date
Departure Date
Room Assignment
Room Type Requested
Room Number Assigned
Payment Information
Payment Type
Total Amount Due
Deposit Paid
Additional Information
Special Requests
How Did You Hear About Us?

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Related resources

Access a complete set of resources aimed at maximizing safety, quality, and operational excellence, including detailed guides, related templates, and real-world use cases.

Topic guides

Read in-depth guides covering key topics related to this article.

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Template collections

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Use cases

Check out how the Lumiform software can be utilized for related use cases.

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Other resources

Explore all the additional resources we offer to assist you in mastering this topic.

Green cleaning: the new eco friendly hotel standardSpotless hospitality: the importance of housekeeping in hotels and accommodationsUsing technology in hotel housekeeping5 ways to achieve continuous improvement in your hospitality business

Frequently asked questions

How can I customize this front office hotel check-in form for my specific property?

You can easily adapt this template by adding your hotel logo and adjusting fields to match your specific offerings. Consider adding sections for loyalty program information, local tourism tax details, or property-specific amenities. The form’s flexible structure allows you to create a version that perfectly aligns with your brand and operational needs.

How do I balance collecting comprehensive information with keeping the check-in process quick?

Focus on collecting only information you’ll actually use for operations or marketing. Consider implementing a pre-arrival digital form for guests to complete before they arrive. During in-person check-ins, highlight required fields clearly and train staff to guide guests efficiently through the form while maintaining friendly conversation to make the process feel less tedious.

What follow-up processes should I implement after collecting check-in form information?

Create a system to review special requests daily and verify they’ve been addressed. Use contact information to send a brief welcome message shortly after check-in. Analyze trends in the “how did you hear about us” responses monthly to refine marketing strategies. Regularly audit forms to ensure all required fields are being properly completed by staff.


This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.
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