Hotel room checklist

You can easily adapt this checklist by adding sections specific to room categories. For suites, include kitchenette inspections and living area furniture. For accessible rooms, add mobility feature verifications. For premium rooms, incorporate additional amenity checks. The template’s flexible structure allows you to maintain your brand standards while addressing the unique features of each room type.

Start with a hands-on demonstration in an actual guest room, walking through each checklist item while explaining quality standards. You can also include photos in the checklist showing “pass” versus “fail” examples for subjective items. Implement a buddy system where experienced staff mentor newcomers. Regular refresher sessions addressing common oversights will ensure consistent application of standards and build staff confidence in using the checklist.

Implement a clear escalation protocol where housekeeping staff immediately notify maintenance through a dedicated channel. Prioritize issues affecting guest safety or comfort so they’re ideally resolved on the same day. With Lumiform, you have a tracking system so reported problems don’t fall through cracks. For recurring issues, schedule preventive maintenance rather than waiting for failures.