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Define Phase
Establish project goals and objectives
Define the scope and boundaries of the project
Identify the process that needs to be improved
Obtain management commitment and support
Assemble the project team
Develop a high-level process map
Measure Phase
Determine the key process input variables (X's)
Develop a data collection plan
Collect and validate the process data
Determine the process capability
Identify the key process output variables (Y's)
Analyze Phase
Analyze the collected data to identify the root causes
Validate the root causes through statistical analysis
Identify the critical few X's that have the greatest impact on the Y's
Improve Phase
Develop potential solutions to address the root causes
Select the most appropriate solution(s)
Develop an implementation plan
Implement the selected solution(s)
Verify the effectiveness of the solution(s)
Control Phase
Develop a control plan to maintain the improvements
Implement the control plan
Continuously monitor and improve the process
Capture and share the lessons learned
