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Manager On Duty Report Template

Managerial duties encompass a wide range of tasks. Additional documentation is often used to ensure everything that needs to get done in a day gets done. A manager on duty report template is used by managers when they are inspecting the hotel premise and amenities for signs of non-conformance. They will start by entering the time and date at the start of their shift, the number of rooms available, and guest complaints and incidents. Managers will document the findings of their initial walkthrough, noting anything that needs to be fixed or changed.

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Information
Name of the Manager on Duty
Date
DAY
Please note that the room blocked for you may change as per business requirements or in case of sold-out occupancies
Checked for special instructions from GM
Reported on start of shift to the operator
Special Events
Number of rooms at start of shift
Number of rooms at end of shift
Checked all activities in the lobby area and provided maximum assistance to arriving and departing guests
Performed complete tour of the hotel and reported findings
Minimum of 3 arrival rooms inspected
GUEST COMPLAINTS & INCIDENTS
Details
VIP IN HOUSE / ARRIVALS
Details
Property Round
Walk through report
HOTEL PHERIPHERY
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
HOTEL SIGNAGE
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
MAIN ENTRANCE
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
LOBBY
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
TEA GARDEN
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
SAFE-BOX ROOM
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
LOBBY WASHROOMS
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
RIALTO
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
LEMON TREE
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
FIRE EXITS
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
ELEVATORS
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
IBRIDA
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
REDLION
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
MAIN KITCHEN
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
RASOI
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
BANQUETS
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
PRAYER ROOMS
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
ADMIN OFFICE
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
HEALTH CLUB
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
SPA & SALON
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
SWIMMING POOL
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
EXECUTIVE LOUNGE
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
RUKA
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
GUEST FLOORS
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
BASEMENT 1, 2 & 3- PARKING SPACES
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
STAFF CAFETERIA
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
STAFF LOCKERS
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
GARBAGE ROOM
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
OFFICE SPACES
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
LAND SCAPE
Please note details and attach pics if necessary. You may also select quick text of common issues from the list below
Issues noted
STAFF SPOT CHECKS
Name
Spot check on
Remarks if any
Room no
Compliance
Issues noted
Informed to
MOD SIGNATURE
Please email this report to all HOD, Managers , GM secretary & GM
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Manager on Duty Report Template: Importance and Function


A manager-on-duty report template is a standardized document used to record and communicate important information during a manager’s shift. This report serves as a comprehensive summary of the day’s activities, including incidents, observations, and key events. It typically includes details such as operational issues, customer service matters, staff performance, safety concerns, and any significant incidents or emergencies.


The importance of the manager-on-duty report template lies in its ability to facilitate effective communication and ensure continuity between shifts. Documenting crucial information, it enables managers to share vital insights, track trends, and address issues promptly. Additionally, the report serves as a valuable reference tool for future decision-making, performance evaluations, and audits. Ultimately, the manager-on-duty report template enhances operational efficiency, promotes transparency, and supports the overall management of a business or organization.


Please note that this checklist template is a hypothetical appuses-hero example and provides only standard information. The template does not aim to replace, among other things, workplace, health and safety advice, medical advice, diagnosis or treatment, or any other applicable law. You should seek your professional advice to determine whether the use of such a checklist is appropriate in your workplace or jurisdiction.