Simple root cause analysis template

Look for evidence that confirms your suspected root cause. A true root cause, when addressed, should prevent the problem from recurring. Test your theory by asking “If this cause is removed, will the problem disappear permanently?” If yes, and you can verify with data or observation, you’ve likely found your root cause.

First, create a blame-free environment where people feel safe sharing information, and present the template as a problem-solving tool. Involve team members who have firsthand knowledge of the issue and encourage diverse perspectives. The template’s clear structure helps keep discussions focused on facts rather than opinions.

Use this template for straightforward problems with likely single or few root causes. It’s ideal for time-sensitive issues, team-based problem solving, and situations where you need clear documentation of your analysis process. For complex systems with multiple interacting factors or when statistical analysis is required, you might need more sophisticated methods.

Return to your analysis and examine whether you truly identified the root cause or just addressed another symptom. Check if the solution was fully implemented as planned. This template allows you to document your verification process, making it easier to determine if you need to dig deeper or if implementation issues affected your results.