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Root Cause Analysis

Use root cause analysis templates to get a usable problem analysis that will help you improve your business processes.

Root Cause Analysis Template

Use this root cause analysis template to determine the root cause of a problem.

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8D Report Template

An 8D report template is used to document an understandable root-cause inspection based on the 8 Disciplines of Problem-Solving.

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FMEA Template

This FMEA template intends to recognize and document potential problems in FMEA.

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5 Whys Template

Use this 5 Whys template to determine the root cause of a problem so that your business teams can prevent encountering them again.

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DMAIC Template

A DMAIC template helps Six Sigma users apply the DMAIC method as a root cause analysis for process improvement.

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What is Root Cause Analysis?


Root cause analysis (RCA) is a method for determining the root cause of a problem and eliminating it. A root cause analysis form is used by cross-functional teams of subject matter experts to create a good problem analysis, collect relevant data, identify the root cause and implement solutions.


Avoiding recurring problems confirms that actions recommended by root cause analysis can improve business processes or increase productivity.



These topics are covered in this article:


1. 4 helpful root cause analysis tools


2. The 6 steps in root cause analysis forms


3. Digital streamline of root cause analysis



4 Root Cause Analysis Tools


Determining the root causes of problematic business models requires a lot of precise work. There are various recognized methods for root cause analysis. Depending on the company, the methods should be checked individually for suitability for the company. The following root cause analysis tools are examples of successful root cause analysis methods:


I. 8 disciplines of problem solving (8D)


This method originates from the automotive industry. 8D is a comprehensive root cause analysis of crucial problems in the production process. The 8D approach is used in many industries, such as healthcare, retail and manufacturing. With the help of an 8D checklist, you can define permanent corrective actions using collected data related to the problem.


II. Failure Mode and Effects Analysis (FMEA)


The Failure Mode and Effects Analysis (FMEA) is used to anticipate certain problems before they occur so that negative effects can be minimized. For example, an FMEA checklist is used in product design to avoid costly production errors


III. 5 Whys Analysis


The very popular approach of the 5 Whys method is used for a wide range of problems, but especially when implementing Kaizen. The method is simple. The question "Why did this problem occur?" is asked and answered five times. A 5 Whys analysis checklist documents this process in a clear manner.


IV. DMAIC (Define, Measure, Analyze, Improve, Control)


The DMAIC process deals comprehensively with the analysis phase of problem solving. As part of the Six Sigma method it deals with the implementation of long-term solutions. A digital DMAIC checklist helps you set performance targets in a clear and goal-oriented manner.



The 6 steps in root cause analysis forms


1. What problems need to be solved?


When systematically solving problems, it is essential to analyse all tools, working materials and methods:


  1. Which tools are used and when?
  2. How do work routines work?

The next step is to define the cause of the problem, in order to understand the scope of the problem. Here, facts and data should definitely be collected and documented in a root cause analysis form. This is the only way to determine what actions are necessary to solve the root cause problem. Also, make a priority list of your next steps.


2. Problem description


Tackling and solving problems in a sustainable way is an ongoing process. Therefore, it is important that the entire process is documented in a structured way and all information is recorded in a root cause analysis form. This includes problem description, visualisation of problems and comparisons between the individual vulnerabilities.


3. What are the causes of errors?


Now it is a matter of thinking about what causes the errors. To do this, there are two helpful techniques that can assist you in determining the cause of the errors.


Structured techniques


  1. Fault tree analysis
  2. Ishikawa diagram

Creative techniques


  1. Brainstorming
  2. Mind Mapping to illustrate root causes
  3. Generating failure images

4. Assessing potential root causes


In this step you can now hypothesise the causes of errors. Make hypotheses and evaluate and compare them with each other. In this way you can draw up a list of priorities in your root cause analysis form.


5. Action plan


Using the list of priorities, you can draw up a plan of action for remedying the problem.


6. Final documentation


To prevent the recurrence of the errors and problems, it is important to document all steps accurately. Also record final considerations of effectiveness, duration of effectiveness and incoming risks.



Digital streamline of root cause analysis


With a digital root cause analysis templates, you can easily carry out systematic problem solving via tablet or smartphone - online or offline. Use the desktop software to create your checklists for the necessary steps and then evaluate the collected data. For example, you can directly see the weak points of specific methods or processes and initiate the necessary measures.


The mobile app and desktop software from Lumiform offer you further advantages. All responsible persons can access the root cause analysis templates at any time and from any location. If problems occur and corrective measures need to be implemented, they can be informed immediately from the app.


In addition, clean, transparent documentation helps to prevent the recurrence of problems. The use of Lumiform offers many more advantages for your root cause analysis:


  • The flexible form builder helps you turn any individual paper list into a digital root cause analysis template within minutes. Customize your root analysis template to generate reports that fulfill your business needs.
  • In addition, we offer more than 9,000 ready-made templates to help companies get started digitally in no time.
  • Using the super intuitive mobile app, you and your teammates can conduct root causes analysis anytime and anywhere.
  • All results, images and comments are automatically bundled in a digital report.
  • Find the cause for a problem or accident easier with the comprehensive analysis function of the desktop software.


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