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Lumiform as customer journey mapping tool in gastronomy

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Lumiform as customer journey mapping tool in gastronomy

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App for TCS food safety inspections

App for TCS food safety inspections

Run HACCP checks on mobile, capture traceability labels, and track corrective actions. Store records automatically by date and department so you can retrieve documentation right away for audits.

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Trusted by retail, food safety, and operations teams running checks across stores.

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The process gaps that put food safety at risk

Critical food safety checks get missed

When temperatures are logged on paper, it becomes easy to skip entries or make errors. Without reliable records, managers struggle to monitor compliance, so safety risks rise.

Corrective actions fall through the cracks

Issues are flagged, but follow-up relies on disorganized emails and calls. Teams lose sight of open actions, and problems keep coming back until customers get affected.

Records fall apart during audits

Without centralized reporting, there’s no quick way to access food safety records. Audits becomes stressful and time-consuming, with no solid proof of compliance.

How Lumiform works for TCS food checks

Managers build HACCP-ready forms on desktop, teams complete them on mobile, deviations create actions automatically, and records stay retrievable by date or process.

1. Build your HACCP forms on desktop

Set up temperature check forms, traceability capture fields, and allergen controls using the AI form builder. Add mandatory photo fields, limit-value thresholds, and scheduled intervals so each department gets the right form on time.
  • No-code form builder
  • Conditional logic per response
  • Scheduled check intervals
  • 12,000+ ready-to-use templates
1. Build your HACCP forms on desktop

2. Complete checks on mobile in the field

Staff open the morning HACCP form, scan labels instead of handwriting batch numbers with OCR capture, log delivery temperatures, and attach photos. Timestamps are locked on submission so records reflect when the check actually happened.
  • Works fully offline
  • OCR text capture
  • Locked timestamps
  • Photo evidence
2. Complete checks on mobile in the field

3. Flag issues and assign corrective actions

When a temperature reading exceeds its threshold, Lumiform automatically creates a corrective action, routes it to the responsible person, and sends an email reminder. The assigned team member documents the fix with a photo directly in the app.
  • Auto-assigned to the right person
  • Email reminders
  • Full resolution audit trail
  • Photo evidence on completion
3. Flag issues and assign corrective actions

4. Review trends and retrieve audit records

Managers filter completed HACCP records by date, department, or process in seconds. When an auditor arrives on-site, pulling pages of relevant documentation takes minutes. Trend views across shifts show which checks are consistently missed.
  • Filter by date, site, or process
  • Auto-generated PDF audit reports
  • Recurring issue trend detection
  • Real-time dashboard across locations
4. Review trends and retrieve audit records
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Faster audits, fewer gaps across every HACCP check

Food safety managers running checks across shifts need proof that every task was completed, assigned, and closed.

25%

reduction in food waste by identifying temperature issues early.

40%

faster audits with automated temperature logs and reports.

30%

fewer compliance violations by ensuring consistent monitoring.

Manage HACCP, GMP, and food safety inspections in one platform.

  • HACCP inspections
  • Storage temperature monitoring
  • Cross-contamination prevention
  • Food safety
  • GMP compliance
  • Expiry date tracking
  • ISO 22000 compliance
  • Pest control inspections
  • Kitchen cleanliness audits
  • Restaurant inspections

Industries that manage food safety and compliance

Any operation handling temperature-controlled food needs consistent, retrievable records across shifts and locations, not paper logs rewritten before an audit.

Food retail & supermarkets

Food retail & supermarkets

Your department teams complete HACCP checks on shared Android devices by counter or cooling unit, so managers retrieve records instantly by date when an auditor arrives on-site.

Butcheries & meat processing

Butcheries & meat processing

Your staff scan or capture beef traceability labels at the counter instead of handwriting batch numbers, so every label is stored digitally and searchable by cut, date, or supplier.

Food service & catering

Food service & catering

Kitchen teams log temperature checks, allergen controls, and delivery inspections in one place, so corrective actions are assigned on the spot and tracked to completion without email chains.

Food manufacturing & production

Food manufacturing & production

Line supervisors run HACCP checks at each production stage and flag deviations with mandatory photos, so trend data across shifts shows where the same issue keeps recurring before it becomes a recall risk.

Wholesale & food distribution

Wholesale & food distribution

Your goods-in teams document cold-chain checks at intake across multiple depot locations, so your quality managers can compare compliance rates by site without chasing paper logs.

Hotels & hospitality

Hotels & hospitality

Kitchen and housekeeping staff complete hygiene rounds on mobile without double-entering data into Excel, so your managers see which tasks are overdue before an environmental health visit.

See what Lumiform costs your team
Get digital HACCP records and corrective action tracking without adding headcount or folders.
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Results from teams running digital food checks

Operations teams replaced paper logs and cut audit retrieval time.

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Quality

kaisin. improves quality assurance and response times with Lumiform

"Discover how kaisin. enables instant monitoring and revolutionizes quality assurance with the help of Lumiform. In this story, the company shares its experiences and demonstrates how Lumiform simplifies and optimizes daily operations at kaisin."
Read case study kaisin. improves quality assurance and response times with Lumiform
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Operational excellence

Sausalitos digitizes HACCP and cuts costs by 50% with Lumiform

Operating in system gastronomy, Sausalitos needs to keep track of everything going on in their kitchen & restaurants. With Lumiform's digital solution setting up an HACCP system has never been easier. Here, Ralf Weiss tells us about his experiences with the app and explains how he uses the software.
Read case study Sausalitos digitizes HACCP and cuts costs by 50% with Lumiform
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Quality

Familie Wiesner Gastronomie perfects guest experiences with Lumiform checks

Explore how Familie Wiesner Gastronomie utilizes the Lumiform platform as a customer journey tool.
Read case study Familie Wiesner Gastronomie perfects guest experiences with Lumiform checks
View all customer stories
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Manuel Suppiger, Quality & Process Manager, kaisin.

With Lumiform, I have absolute control in real time.

95% of companies that implement Lumiform increase their frontline teams' productivity, health, and safety

High performer Europe 2024High performer emea 2024High Performer small businessHigh performer spring 2024Fastest implementationEasiest to use

Templates teams use for daily TCS food control logs

Food safety risk assessment

Review storage areas, prep stations, handwashing points, and cleaning routines so supervisors catch hygiene gaps during daily temperature-sensitive food handling.

Use this template

Food waste log template

Record discarded stock by item, quantity, reason, and shift so managers spot spoilage patterns, overproduction, and missed holding-time checks in chilled food areas.

Use this template

Food manufacturing SOP template

Document line steps, sanitation tasks, equipment checks, and staff sign-offs so production leads keep repeatable handling rules in place for perishable goods.

Use this template

HACCP plan template

Log hazards, critical control points, monitoring procedures, and corrective actions in a structured HACCP plan for consistent food safety practices and compliance.

Use this template
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View all templates

Common questions

Are there pre-built food safety templates we can use, or do we build everything from scratch?

Lumiform includes ready-made templates for HACCP, GMP, food safety inspections, ISO 22000 processes, restaurant checks, and more. You can use them immediately, customize them to your operation, or generate new forms with AI assistance. It’s also possible to adjust questions, logic, scoring, and workflows without technical support, making it easy to roll out standardized food safety processes.

Does the Lumiform app work on MDE devices, and will the right notifications reach the right department?

The Lumiform app runs on Android and iOS, including MDE devices. For notifications to reach the right department, you set up user accounts or group accounts per area, such as meat, fruit and vegetables, or deli. Scheduled inspections appear as pending tasks on the device at the assigned time.

If a check is due three times a day, does it automatically push to the device at those times?

Yes. You configure the schedule in the form settings, and Lumiform generates the inspection tasks at the times you define. Each scheduled check appears in the Pending section of the app when it is due. Employees see what needs to be completed and when. If a check is not completed by its deadline, it shows as overdue. Managers can see overdue items in real time on the desktop dashboard without having to contact staff directly to find out what was missed.

If the inspector comes and asks for records, how quickly can we pull them up?

Completed inspection reports are stored and searchable by form type, date, and location. On the desktop, you go to Forms and filter submitted reports by the specific inspection template. You can pull up every completed check for a specific date in seconds. Reports are generated automatically after each submission, so there is no manual filing involved. During an authority inspection, you can show the auditor a filtered list of the records and open individual reports directly from the screen.

Is it possible to generate QR codes per area or supplier and link them to the right forms?

You can link a QR code to a specific form in Lumiform. An employee scans the code and the correct form opens immediately. This works well for area-based workflows, for example a QR code at the goods receiving bay that opens the goods receipt checklist, or a code in the cold storage area that opens the temperature monitoring form. Each QR code links to one form.

If a colleague forgets the evening check, can it still be completed afterwards, and will it save to the original date?

A missed check can still be completed after the scheduled time. The form will record the actual timestamp of when it was submitted, not the time it was originally due. Lumiform does not allow backdating of submissions, so the record will show that the evening check was completed late rather than on time. This is visible to managers in the dashboard and in the report. The overdue status is also logged, which gives you an accurate picture of compliance.

Are the timestamps unalterable, so employees can’t manipulate records by filling checklists in after the fact?

Every form submission in Lumiform is timestamped at the moment it is submitted. Employees cannot change the submission timestamp after the fact. If a check is completed two hours late, the record shows the actual time of submission and the overdue status. This is a core requirement for audit-ready documentation and is one of the key differences from paper-based. Managers and auditors see the real completion time for every inspection in the report.

We provide you with all resources you need

Browse HACCP templates, checklists, and food safety guides built for retail and food service teams.

TCS food: A guide to safe handling, storage, and compliance
Topic guide

TCS food: A guide to safe handling, storage, and compliance

By Inioluwa Ademuwagun
April 11th, 2025
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19 minutes
A beginner's guide to TACCP (Threat Assessment and Critical Control Points)  in food safety
Topic guide

A beginner's guide to TACCP (Threat Assessment and Critical Control Points)  in food safety

By Inioluwa Ademuwagun
January 29th, 2025
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9 minutes
3 free HACCP plan templates to improve food safety
Template collection

3 free HACCP plan templates to improve food safety

By Ima Ocon
December 20th, 2024
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4 minutes

Everything you need to boost productivity, safety, and quality.

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