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Lumiform as customer journey mapping tool in gastronomy

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Lumiform as customer journey mapping tool in gastronomy

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Software for HACCP compliance

Software for HACCP compliance

Your team records HACCP checks on mobile as they happen, then Lumiform timestamps and stores every entry with signatures and evidence in order to keep records retrievable the moment inspectors arrive.

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Trusted by food businesses worldwide to manage HACCP checks and daily controls

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Why paper HACCP logs create compliance risk

Unreliable checks with missing proof

When temperature logs live on paper, there’s no digital verification with timestamps and photos. Records become inaccurate easily, and compliance is difficult to prove in audits.

Disorganized paperwork slows you down

To find a single record, teams waste time digging through multiple files. Critical evidence often goes missing, leading to unnecessary stress and finger-pointing.

Deviations get logged but rarely resolved

A deviation gets written down, but nobody addresses it quickly. There is no complete trail of actions, approvals, and closure. Without visibility, unsafe products slip through.

How Lumiform works for HACCP

Your team builds HACCP checks, completes them on mobile in the field, resolves flagged deviations through assigned actions, and gives managers live visibility across every site.

1. Build your HACCP checklists

Set up temperature logs and CCP monitoring forms to define acceptable ranges for each unit or control point, add photo requirements, and assign schedules by shift or location. You can also upload existing Excel logs directly.
  • Import from Excel or PDF
  • Set temperature thresholds
  • Schedule by shift or site
  • 12,000+ ready-made templates
1. Build your HACCP checklists

2. Complete checks on mobile

Kitchen staff and floor supervisors open their assigned checks on mobile, log temperatures at the unit, photograph evidence, and sign off on completion. The app works offline in cold stores or areas with no signal, so every entry is timestamped.
  • Works fully offline
  • Timestamped at point of capture
  • Photo evidence attached
  • Digital sign-off with name
2. Complete checks on mobile

3. Flag deviations and assign actions

When a temperature reading exceeds the defined limit, Lumiform triggers a corrective action and routes it to the responsible person so they receive a notification, see the task, and confirm resolution when complete. You can track every action in the dashboard.
  • Auto-triggered on deviation
  • Assigned to the right person
  • Linked to the original finding
  • Status tracked to resolution
3. Flag deviations and assign actions

4. Review trends across all sites

Operations managers see completion rates, recurring deviations, and overdue checks across every location in one dashboard. Spot which unit or site generates the most deviations, identify patterns, and pull audit-ready reports instantly.
  • Live dashboard across locations
  • Overdue check alerts
  • Auto-generated PDF reports
  • Trend data by site or unit
4. Review trends across all sites
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Measurable reductions in temperature log errors, inspection retrieval time, and incidents

When HACCP runs across multiple locations, manual logs create missed checks and rework, so teams switch to digital workflows in order to make completion consistent and retrieval predictable during inspections.

47%

fewer temperature log errors

53%

faster retrieval during inspections

42%

fewer food safety incidents

Related workflows in Lumiform for HACCP programs

  • Food safety
  • CCP monitoring
  • GMP compliance
  • ISO 22000 compliance
  • Hazard analysis
  • Corrective and preventive actions

Industries where HACCP compliance is non-negotiable

These industries handle food safety risk daily and need documented, traceable HACCP checks that hold up when regulators, auditors, or customers ask for proof.

Food retail & supermarkets

Food retail & supermarkets

Your store managers run daily temperature checks across refrigeration units, deli counters, and fresh counters, and Lumiform logs each unit separately with thresholds and auto-triggers corrective actions on deviation.

Meat & fish processing

Meat & fish processing

Butchers and processing staff record critical control points at each production step, and Lumiform replaces handwritten batch logs with timestamped digital entries that support full traceability per cut or batch.

Bakeries & food production

Bakeries & food production

Your production teams document baking temperatures, allergen controls, and cleaning verification across shifts, and Lumiform assigns each check to the responsible person and flags anything missed before the next shift starts.

Catering & contract catering

Catering & contract catering

Kitchen supervisors manage HACCP checks across multiple service locations, and Lumiform gives operations managers a single dashboard to confirm all sites completed their checks.

Hospitality & hotel food service

Hospitality & hotel food service

Hotel kitchens run HACCP checks across breakfast, lunch, and dinner service, and Lumiform schedules checks by meal period, sends reminders to kitchen staff, and stores signed records for each service window.

Logistics & cold chain

Logistics & cold chain

Your drivers and warehouse staff document cold chain handoffs and incoming goods temperatures. Lumiform captures readings on mobile at the point of delivery and flags deviations before products are accepted.

See what HACCP compliance costs you
Find out what Lumiform costs for your operations and get audit-ready records from day one.
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Real teams, real HACCP results across sites

Operations teams cut errors, closed deviation loops, and passed inspections first time.

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Quality

Le Burger is redefining quality assurance with Lumiform

Find out how Le Burger has revolutionized its operations with Lumiform: Lukas Teschmit explains how digital tools reduce administrative work, ensure quality, and increase efficiency – and what exciting plans are in the pipeline for the future.
Read case study Le Burger is redefining quality assurance with Lumiform
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Operational excellence

Sausalitos digitizes HACCP and cuts costs by 50% with Lumiform

Operating in system gastronomy, Sausalitos needs to keep track of everything going on in their kitchen & restaurants. With Lumiform's digital solution setting up an HACCP system has never been easier. Here, Ralf Weiss tells us about his experiences with the app and explains how he uses the software.
Read case study Sausalitos digitizes HACCP and cuts costs by 50% with Lumiform
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Operational excellence

Digitalization with Lumiform at Burgerista

Discover how Burgerista uses Lumiform to digitize its processes, enhance efficiency, and sustainably improve quality in the gastronomy industry.
Read case study Digitalization with Lumiform at Burgerista
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Ralf Weiss, Operations Manager, Sausalitos

Lumiform is so simple that even someone who has never used it before understands it immediately.

95% of companies that implement Lumiform increase their frontline teams' productivity, health, and safety

High performer Europe 2024High performer emea 2024High Performer small businessHigh performer spring 2024Fastest implementationEasiest to use

Ready-to-use HACCP templates for your team

Daily temperature log

Covers temperature recording for refrigeration and freezer units with threshold alerts. Structured for multi-unit setups.

Use this template

HACCP food safety plan template

Review critical control points, food handling practices, sanitation measures, and monitoring records.

Use this template

Food safety risk assessment template

Evaluate food safety hazards and their potential impact, then define control measures. Includes fields for risk ratings.

Use this template

Restaurant audit checklist

Assess hygiene, food handling, and operational standards with structured checks and photo evidence.

Use this template
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Common questions

When the inspector comes, can they find any record fast without us searching for an hour?

This is at the core of Lumiform: Every completed inspection is stored digitally and searchable by date, location, form type, or department. When an authority inspector arrives, you filter by the relevant check and pull up the record in seconds. No folders, no scrolling through sequential entries, no searching through misfiled binders. Customers who previously spent an hour at the PC desperately searching for records describe this as one of the most immediate practical improvements after switching to Lumiform.

Can I set up each refrigeration unit individually and log temperatures daily?

You create a separate form or section for each refrigeration unit, including deep-freeze islands and fresh counters. Each unit gets its own daily temperature log with defined acceptable ranges. If a measured value falls outside the set threshold, Lumiform can automatically trigger a corrective action and notify the responsible person. You configure as many units as your store requires, and each one is tracked independently with its own audit trail.

If the inspector requires printed records, can we still print everything out?

Every completed inspection automatically generates a PDF report. You can print it directly from the desktop dashboard at any time. Inspectors who require paper documentation get a clean, structured printout covering all completed checks, timestamps, employee sign-offs, and any corrective actions taken. The digital record and the printed version contain the same information, so you are not choosing between one or the other.

Do you provide support for setting up the HACCP system, or do we configure it on our own?

Lumiform provides onboarding support and access to over 12,000 ready-to-use templates, including HACCP-specific forms. You do not have to build everything from scratch. The template library covers standard HACCP checks, and you can adapt any template to your specific setup without IT help. For customers who need more structured guidance, the sales and customer success team supports the initial configuration. You are not left to figure it all out alone.

Are HACCP records stored for five years and accessible to branch staff at any time?

Yes. All completed inspection records are stored in the cloud and remain accessible through the desktop dashboard and mobile app. Records are available to authorised users at any time, including branch staff and managers. Lumiform’s storage architecture supports the five-year retention requirement for HACCP documentation. You do not need to maintain physical binders or manually scan and file paper sheets to meet your legal proof obligations.

When a deviation is found, can it be assigned directly to the responsible person as a task?

Yes. During or after an inspection, you create a corrective action directly from the finding and assign it to the responsible person. They receive a notification, see the task in their action list, and confirm completion when it is done. You track the status from open to resolved in the dashboard. Nothing falls through the cracks because the task is tied to the original finding, with a clear record of who was assigned, when, and what was done.

If a check gets forgotten, does the responsible person automatically get notified?

You set a schedule for each inspection, and if it is not completed by the deadline, Lumiform sends an automatic reminder notification to the responsible person. You can also configure alerts to notify a supervisor when a check is overdue. This replaces the manual process of chasing staff, and it means checks are no longer skipped or filled in after the fact. The system enforces regularity without requiring a manager to follow up personally every time.

If a deadline is missed, can it still be completed afterwards — and does it show the original date?

A missed inspection can still be completed after the deadline. The record is saved with the original scheduled date, so the audit trail accurately reflects when the check was due and when it was actually completed. Supervisors and administrators can see overdue items clearly in the dashboard. This means you have an honest, traceable record rather than gaps in your documentation, which matters when an authority inspector reviews your compliance history.

If we have our data in Excel, can we upload those files directly, or what do we have to do?

You can upload existing Excel files or PDFs directly into Lumiform’s form builder to convert them into digital checklists. The AI tool assists with the conversion so you are not rebuilding everything manually from scratch. Your existing question structures, temperature ranges, and process steps carry over into the digital format. You review and adjust the result, then the form is ready to assign and use. You do not have to start from a blank page.

Can employees sign off on a completed checklist digitally with a legible name?

Lumiform supports digital e-signatures on completed forms. Employees sign off at the end of a checklist, and the signature is attached to the report with their name and a timestamp. This gives you reliable, traceable proof of who completed each check and when. It replaces the problem of illegible handwriting on paper forms or unsigned sheets where accountability cannot be established after the fact.

What happens if the internet goes down, can our staff still fill out forms on the shop floor?

The Lumiform mobile app works fully offline. Staff complete inspections on their device without an internet connection, and the data syncs automatically once connectivity is restored. This is a hard requirement for many operations, particularly in areas like meat departments or storage rooms where WiFi is unreliable. No data is lost and no check needs to be skipped because of a connection issue. The offline capability works on both iOS and Android devices.

What does it cost, and can we start with one location and add more later?

Paid plans start at $115 per month with five users included. You can start with a single location and add more users or locations as you expand. A phased rollout is fully supported. Enterprise pricing applies for larger teams across multiple sites. There is no free plan, but the sales team can provide a tailored proposal based on your number of locations, users, and specific requirements. Customers consistently report that the cost is clearly justified relative to the time saved and compliance risk reduced.

HACCP guides and how-tos

Browse HACCP templates, temperature log checklists, and guides to help your team document critical control points correctly.

3 free HACCP plan templates to improve food safety
Template collection

3 free HACCP plan templates to improve food safety

By Ima Ocon
December 20th, 2024
•
4 minutes

Everything you need to boost productivity, safety, and quality.

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