Templates
QFD house of quality template

QFD house of quality template

This template is ideal for prioritizing features, analyzing trade-offs, and improving customer satisfaction. Use this tool to refine your product development process.

Use this template with Lumiform

The Lumiform application helps frontline teams uphold internal standards effortlessly.
  • Customize this template or build your own
  • Fill out templates via mobile app
  • Assign and track corrective actions
  • Get reports and analyse your data
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or Download template as PDF
QFD house of quality template

This template is ideal for prioritizing features, analyzing trade-offs, and improving customer satisfaction. Use this tool to refine your product development process.

Use this template with Lumiform

The Lumiform application helps frontline teams uphold internal standards effortlessly.
  • Customize this template or build your own
  • Fill out templates via mobile app
  • Assign and track corrective actions
  • Get reports and analyse your data
Prices start from ░░░ per month
Book a demo
Learn more
or Download template as PDF

Align your engineering team with customer priorities through a QFD House of Quality template. When developing products with competing design constraints, this template helps you determine which features deliver the greatest customer value.

For example, a manufacturer can use this to determine if investing in lighter materials (technical feature) truly addresses customer desires for better fuel economy and performance (customer requirements). Harvard Business Review reports that organizations implementing House of Quality meetings early in development have reduced costs by more than 60%.

Related categories

Preview of the template
Entity
Customer Requirements
Importance to Customer
How We Perform
Our Performance
Product Feature A
Product Feature B
Product Feature C
Product Feature D
Relationship Matrix
Relationships
Technical Correlations
Technical Trade-offs

Frequently asked questions

What is the main purpose of a QFD house of quality template?

The QFD house of quality template helps you form technical specifications based on customer requirements. It creates a visual correlation between what customers want and how your team can deliver it through specific product features, helping you prioritize development efforts where they’ll create the most value and customer satisfaction.

How do I determine the importance ratings for customer requirements?

Gather direct customer feedback through surveys, interviews, or focus groups where participants rate each requirement’s importance. Use a consistent scale (typically 1-5 or 1-10). For B2B products, consider involving multiple stakeholders from customer organizations as different departments may have varying priorities that need to be weighted accordingly.

What’s a good team composition for completing this template?

Form a cross-functional team including product management, engineering, marketing, manufacturing, and customer service. Each brings unique perspectives—marketing understands customer needs, engineering knows technical feasibility, manufacturing addresses production constraints. This diverse input prevents siloed thinking and builds shared ownership of the final product specifications.

This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.