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QFD analysis template

QFD analysis template

Analyzing customer requirements is easier with a QFD analysis template. This tool allows you to assess priorities, weigh feasibility, and understand customer expectations.

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The Lumiform application helps frontline teams uphold internal standards effortlessly.
  • Customize this template or build your own
  • Fill out templates via mobile app
  • Assign and track corrective actions
  • Get reports and analyse your data
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or Download template as PDF
QFD analysis template

Analyzing customer requirements is easier with a QFD analysis template. This tool allows you to assess priorities, weigh feasibility, and understand customer expectations.

Use this template with Lumiform

The Lumiform application helps frontline teams uphold internal standards effortlessly.
  • Customize this template or build your own
  • Fill out templates via mobile app
  • Assign and track corrective actions
  • Get reports and analyse your data
Prices start from ░░░ per month
Book a demo
Learn more
or Download template as PDF

This QFD analysis template guides you through making concrete design specifications based on customer feedback through the proven House of Quality methodology. You’ll document customer requirements, assess their importance, and correlate them with measurable product characteristics to guide development decisions.

Studies indicate that products developed with QFD methodology have lower production costs, shorter development times, and higher quality than those developed without it. This template aids you in balancing critical factors like ease of use, accuracy, and durability, ensuring your final product truly addresses customers’ most pressing needs. 

Related categories

  • Operational excellence templates
  • Quality management templates
  • Manufacturing templates
  • Professional services templates
  • Quality assurance templates
Preview of the template
Entity
Customer Needs
Identify customer needs
Prioritize customer needs
Assess feasibility
Product Characteristics
Determine product characteristics
Correlate with customer needs
Assess improvement potential
Competitive Comparison
Evaluate competing products
Benchmark against customer needs
Identify areas for improvement
Action Plan
Define action steps
Assign responsibilities
Set target completion dates

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Related resources

Access a complete set of resources aimed at maximizing safety, quality, and operational excellence, including detailed guides, related templates, and real-world use cases.

Topic guides

Read in-depth guides covering key topics related to this article.

Quality management systems (QMS) explainedMethod statement: Your guide to compliance and quality controlA beginner’s guide to product development 
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Template collections

See comprehensive collections of best practice templates related to this topic.

3 free QFD templates for product and service planning13 free quality audit checklists4 free product evaluation templates to assess quality
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Use cases

Check out how the Lumiform software can be utilized for related use cases.

QFD softwareQuality Management System (QMS) appProduct development softwareRisk analysis software
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Other resources

Explore all the additional resources we offer to assist you in mastering this topic.

Quality management process4 types of gap analysisWhat is quality management?4 strategies for developing a quality management plan

Frequently asked questions

How can I identify the most important customer needs for my QFD analysis?

Start by gathering voice-of-customer data through interviews, surveys, or focus groups. In the template, rate each need based on importance, usage frequency, and potential dissatisfaction if absent. This triple-metric approach helps you prioritize requirements that matter most to customers while filtering out “nice-to-haves” that won’t drive purchasing decisions.

What should I do if there are conflicting customer requirements in my QFD analysis?

Document both requirements in the template and assess their relative importance scores. Then identify which product characteristics address each requirement. Your team can then make informed trade-offs based on customer priorities rather than internal assumptions about what matters most.

How can I use competitive comparison effectively?

Benchmark your current or planned product against 3-4 key competitors across each customer requirement. This comparison reveals competitive gaps—areas where competitors exceed customer expectations or where you can differentiate. These insights allow you to prioritize improvements that will create meaningful competitive advantages.


This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.
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