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Supplier corrective action request form

Supplier corrective action request form

This form allows you to document issues, outline corrective measures, and track supplier responses for better quality and accountability.

Use this template
or download pdf
Supplier corrective action request form

This form allows you to document issues, outline corrective measures, and track supplier responses for better quality and accountability.

Use this template
or download pdf

About the Supplier corrective action request form

When supplier quality issues arise, this supplier corrective action request (SCAR) form is your go-to for tracking and resolving them efficiently. It helps you document the supplier’s response to your offer and ensure that any corrective action is carried out in a timely and proper manner. With this template, you’ll easily keep records of each step, from problem description to final resolution, and keep your quality management streamlined and organized.

Stay organized with a supplier corrective action request form

Supplier corrective action request forms are a great way to improve relationships with your supplier and address issues that affect your product or service quality. Corrective actions may apply to an entire contract if the results from materials and services deviate from the expected outcome.

This supplier corrective action form template documents the supplier’s response to your offer. The form should be filled out accurately and completely so that all issues can be properly addressed. It is important that both you and your supplier understand each other’s expectations in order to prevent any misunderstandings or disputes down the road.

Lumiform’s supplier corrective action form includes fields for key details like the name of the supplier, product or service being corrected, date/time when the issue was detected, who made the original error, detailed description of the problem area (if applicable), and intended outcome of corrective action. The supplier corrective action request form can be easily customized to meet your specific needs, so you can maintain quality control across all stages of production.

Customizing your supplier corrective action request form

You can customize the supplier corrective action request form so it fits seamlessly into your quality management processes.

First, add or remove fields based on your industry’s needs. If you’re in manufacturing, you might include fields for machine identification numbers, production batch details, or safety compliance codes.

Feel free to add drop-down options for common issues or suppliers. By adding predefined lists for recurring defects (like “material inconsistency” or “delayed shipment”) or frequent suppliers, you save time and maintain consistency. This also allows for quicker analysis later, as data becomes standardized and easier to filter through.

You can leverage conditional logic to make your form dynamic. For example, when a user selects “product defect” as the issue, the form could automatically expand to reveal fields specific to product details, such as SKU number or defect location.

Download Lumiform’s supplier corrective action request template

Use Lumiform’s supplier corrective action request template to simplify your quality control efforts. Document key details like issue descriptions, responsible parties, and corrective measures in one comprehensive form. With intuitive features and data tracking, you’ll maintain consistency and speed up issue resolution.

Related categories

  • Quality management templates
  • Risk management and compliance templates
  • Logistics and transportation templates
  • Manufacturing templates
  • Quality assurance templates
  • Supply chain templates
Preview of the template
Supplier Corrective Action Request (SCAR) Form
General Information
Supplier
Part Name & Number
PO/Lot Number
Problem Description
Photo Evidence
Action Response
Containment action completed within 48 hours of SCAR issuance
Actual completion date of containment action
Photo evidence
Person responsible for containment action
Primary root cause(s) for reject occurrence
What was done to prevent recurrence and/or defect?
Implementation date of permanent corrective action
Photo evidence
Person responsible for permanent corrective action
How will the effectivity of the corrective action be measured?
Completion
Additional comments
Quality Manager Name & Signature
This template was downloaded 251 times

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Related resources

Access a complete set of resources aimed at maximizing safety, quality, and operational excellence, including detailed guides, related templates, and real-world use cases.

Topic guides

Read in-depth guides covering key topics related to this article.

Corrective actions: A step-by-step guide (with an example plan)How to assess supplier performance? An extensive guide on supplier evaluationMastering supplier quality management: A comprehensive guide
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Template collections

See comprehensive collections of best practice templates related to this topic.

5 free corrective action forms for quality control and safetyBest 6 free supplier audit checklist templates13 free quality audit checklists
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Use cases

Check out how the Lumiform software can be utilized for related use cases.

Corrective action softwareQuality Management System (QMS) AppQuality Control Software for Manufacturing
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Other resources

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8 Key focus areas of a supplier audit formHow to implement operational excellence4 strategies for developing a quality management plan4 ways process improvement increases profits

Frequently asked questions

When should I issue a supplier corrective action request?

You should issue a SCAR whenever there’s a deviation from agreed-upon quality standards, such as defective materials, late deliveries, or non-compliance with safety regulations. By doing so promptly, you hold the supplier accountable and initiate a process to address the problem and prevent future occurrences.

How does a supplier corrective action request improve supplier performance?

A SCAR sets clear expectations for the supplier and requires them to investigate the issue, take corrective steps, and demonstrate improvement. This structured approach not only resolves the immediate problem but also promotes long-term changes in the supplier’s processes, leading to higher standards and a more reliable partnership.

What is an example of a supplier corrective action request?

An example of a SCAR might involve a manufacturer receiving faulty components that fail quality checks. The SCAR would detail the defect (e.g., size discrepancies), the required corrective action (revising production protocols), and the timeframe for the supplier to address and verify the fix.

What’s the difference between a corrective and preventive action in supplier management?

Corrective action addresses an issue that has already occurred, focusing on fixing the immediate problem and preventing it from happening again. Preventive action, on the other hand, aims to identify and mitigate potential risks before they lead to issues. This often involves proactive measures like adjusting processes or conducting supplier audits.


This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.
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