Templates
5 whys template

5 whys template

Reveal hidden organizational weaknesses and transform them into strengths with this proven analytical approach.

Use this template with Lumiform

  • Customize this template or build your own
  • Fill out templates via mobile app
  • Get reports and analyse your data
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5 whys template

Reveal hidden organizational weaknesses and transform them into strengths with this proven analytical approach.

Use this template with Lumiform

  • Customize this template or build your own
  • Fill out templates via mobile app
  • Get reports and analyse your data
Prices start from ░░░ per month
Book a demo
Learn more
or Download template as PDF

We created this 5 Whys template to help you move beyond superficial problem-solving and uncover the true source of recurring issues. Unlike standard troubleshooting that often addresses symptoms, this guides you through asking “why” repeatedly, drilling down to expose systemic causes.

Different studies found that human error accounts for 60-80% of failures in high-risk industries, but many of these incidents can be prevented. When equipment failures persist or safety incidents recur, you can fill out this template to trace the chain of causality back to fundamental issues that, once addressed, prevent similar problems from happening again.

Related categories

Preview of the template
Inspection
5 Whys
Define the problem.
To find out, how this problem occurred, tap add WHY.
WHY
Why did this problem occur?
Is this the root cause of the problem?
Tap ADD WHY.
Completion
Do you have any additional suggestions? Write them down.
Full Name and Signature of Team Manager:
To list all the 5 whys members, tap ADD TEAM MEMBER.
Full Name and Signature of Team Member
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Frequently asked questions

How do I know when I’ve reached the true root cause with the 5 Whys template?

The true root cause is typically reached when you identify a process or system issue. You’ll recognize it when the answer suggests a clear, actionable solution that would prevent recurrence. If your final “why” points to human error, keep asking why that error occurred—there’s usually a deeper system issue to uncover.

What if I need more or fewer than 5 whys to find the root cause?

Don’t be constrained by the number five—it’s just a guideline. Some simple problems might be solved after three “whys,” while complex issues could require seven or more. The template accommodates this flexibility. What matters is continuing until you reach a cause you can address with a specific, effective countermeasure that prevents recurrence.

How do I know when I’ve reached the true root cause with the 5 Whys template?

The true root cause is typically reached when you identify a process or system issue. You’ll recognize it when the answer suggests a clear, actionable solution that would prevent recurrence. If your final “why” points to human error, keep asking why that error occurred—there’s usually a deeper system issue to uncover.

What types of problems work best with the 5 Whys template?

This template works best for straightforward operational problems with clear cause-and-effect relationships. It’s ideal for quality defects, equipment failures, safety incidents, and service delays. For highly complex problems with multiple interacting causes, you may need additional analysis methods, but the 5 Whys template is an excellent starting point to identify the most significant contributing factors.

This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.