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5 Whys Template

Use this 5 whys template to determine the root cause of a problem so that your business teams can prevent encountering them again. Begin by explicitly declaring the problem and answer why the problem happened until the root cause is found. To complete the 5 whys template, implement a solution to the root cause of the problem and perform actions.

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5 Whys Template

5 Whys

Define the problem.

To find out, how this problem occurred, tap add WHY.

WHY

Why did this problem occur?

Is this the root cause of the problem?

Tap ADD WHY.

Completion

Do you have any additional suggestions? Write them down.

Full Name and Signature of Team Manager:

To list all the 5 whys members, tap ADD TEAM MEMBER.

Full Name and Signature of Team Member