1. Follow this SOP for hotel room inspection by replying ✔ or X.
2. If the answer is X, take action to fix/replacement/procure the required parts. Then reply ✔ when the action is complete.
3. If you are not able to repair/replacement/supply the necessary parts, go to "Action" to contact the appropriate department/person.
When entering the guest room, check that:
Windows can be opened and closed properly"
Windows are free of any cracks
Window glass is clean
The curtains are straight and in perfect working order
The air conditioning filter is clean
The doors work properly
Light switches work
All lights are working
Bedspreads are free of any rips and stains
The bedspreads are straight
The beds are neatly made
Wall lights are working
All furniture is free from scratches or stains
The walls are free of scratches and damage
The lampshades are clean and straight
The cushions are fluffed and correctly positioned
The mattresses are firm
The upholstery is clean and in good condition
The walls and ceilings are clean and free of cobwebs
Drawers slide out easily
All Luggage racks are in good condition
At least six hangers are available? (3 for suits, 3 dresses)
Frames and mirrors are straight
The curtains are partially closed
The telephone is working
All Ashtrays are clean
Air conditioner/heater controls are functioning properly
After you check the guest room, check the bathroom and make sure:
The shower rod works and is in good condition
The bathroom is free of unpleasant odors.
Fresh towels are available
Shower curtain is clean
The toilet seat is clean on both sides
Toilet flushes work properly
No visible dirt, dust etc on the floor?
The drain is clean
The tiles are free of water stains
The shower and/or tub is free of grout
Guest Room Amenities
1. Check if the following items are in place and fill them in if they are not available.
2. If you cannot fill up the missing articles, communicate that to the responsible department/person via the function "Action".
Food and drink menu
Report card about experience
One litter basket
One memo pad with hotel pen
One ice bucket
Two toilet rolls
Three bath towels
Three face towels
One bottle of shampoo
Two bars of soap
A bath mat
A coffee maker
A tea bag
Two coffee cups
A filter pack decaffeinated
A filter pack coffee
An ironing board
Guest Room Settings
Before leaving the guest room, finally, assure that:
Please note that this checklist template is a hypothetical appuses-hero example and provides only standard information. The template does not aim to replace, among other things, workplace, health and safety advice, medical advice, diagnosis or treatment, or any other applicable law. You should seek your professional advice to determine whether the use of such a checklist is appropriate in your workplace or jurisdiction.
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