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ISO 17025 quality manual template

ISO 17025 quality manual template

Use this template to document lab policies, procedures, and roles, boosting compliance with testing and calibration standards.

Use this template
or download pdf
ISO 17025 quality manual template

Use this template to document lab policies, procedures, and roles, boosting compliance with testing and calibration standards.

Use this template
or download pdf

About the ISO 17025 quality manual template

Creating a consistent and reliable quality management system is a key part of compliance with ISO standards. The ISO 17025 quality manual template is designed to help testing and calibration laboratories standardize documentation and operational practices. Whether you’re managing a specialized testing lab or overseeing a broader calibration process, this template gives you the structure needed to streamline processes and improve compliance.

How to use the ISO 17025 quality manual template

Follow these simple steps to use the template for your specific needs:

  1. Customize the template to reflect your organization. Begin by tailoring the template with your organization’s name, location, and scope of accreditation. Be specific about your lab’s services, technical operations, and management structure.
  2. Define roles and responsibilities. Assign the quality manager and other key personnel directly within the template. Outline their duties, authority, and accountability. Clear role definition fosters accountability and sets expectations for maintaining compliance.
  3. Incorporate technical procedures and protocols. Add your lab’s procedures for equipment use, testing methods, and handling test items. Ensure detailed documentation on data recording, measurement uncertainty, and environmental controls to support accuracy and validity.
  4. Train your team on template use. Share the customized template with your team and provide training on its sections and expectations. Highlight how it supports their tasks and contributes to overall lab performance. This step ensures smooth adoption and reduces the learning curve.
  5. Regularly update and review the manual. Schedule periodic reviews to keep your quality manual up-to-date with operational changes, regulatory updates, or audit findings. Updating ensures the manual remains a living document supporting your lab’s evolving needs.

Customizing the ISO 17025 quality manual template

To make the most out of the template, you can edit it based on the specific compliance requirements for your organization.

The app allows you to use diverse input types, such as multiple choice, text fields, and even photos and signatures. For example, you can add photo fields to capture images of instrument readouts or identification tags for equipment calibration records. It’s also possible to include dropdown menus for standardized responses like “Pass,” “Fail,” or “Not Applicable.”

Feel free to adjust questions to match your services. If your lab conducts environmental testing, include prompts asking for compliance with specific standards, such as for volatile organic compounds.

You can also scale the template to fit your lab’s size and scope. A smaller lab might consolidate some sections, while a larger lab might expand prompts to address more detailed procedures or additional roles.

Download Lumiform’s ISO 17025 quality manual template today

Transform your lab’s quality management with a template designed to make ISO 17025 compliance straightforward and efficient. Clear prompts and customizable sections let you focus on the details that matter most to your operations. From defining roles to outlining testing protocols, this tool can boost efficiency every step of the way.

Related categories

  • Risk management and compliance templates
  • General templates
  • ISO templates
Preview of the template
Page 1
General Information
Organization Name
geolocation!!!
Scope of Accreditation
Effective Date of Quality Manual
Quality Manager Name
Quality Manager Contact
Management Requirements
Organization has defined its policies and objectives for, and commitment to, good professional practice and to the quality of its testing and calibration services
Organization has a quality manual and related quality procedures addressing the requirements of ISO/IEC 17025
Quality manual defines the organization's organization and management structure, its technical operations, and the administrative services
Organization has appointed a dedicated quality manager with responsibility and authority to implement and maintain the requirements of the quality management system
Technical Requirements
Organization has procedures to ensure the competence of all who operate specific equipment, perform tests and/or calibrations, evaluate results, and sign test reports and calibration certificates
Organization has procedures for the selection, purchasing, reception, and storage of supplies and reagents and consumable materials needed for tests and/or calibrations
Organization has procedures for the handling, transport, storage, and preparation of test and/or calibration items
Organization has procedures for the recording of observations, data, and calculations
Organization has procedures for the evaluation of measurement uncertainty
Organization has procedures for ensuring the validity of results
Organization has procedures for handling of test and/or calibration items
Organization has procedures for ensuring that environmental conditions are maintained within the required limits
Organization has procedures for ensuring the proper functioning of measuring and test equipment
Organization has procedures for the identification of test and/or calibration items
Organization has procedures for the review of requests, tenders, and contracts
Organization has procedures for the selection, verification, and validation of methods
Organization has procedures for the estimation of the uncertainty of measurement
Organization has procedures for the control of data

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Related resources

Access a complete set of resources aimed at maximizing safety, quality, and operational excellence, including detailed guides, related templates, and real-world use cases.

Topic guides

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Frequently asked questions

Who is responsible for implementing the ISO 17025 quality manual in a lab?

The quality manager is typically responsible for implementing and maintaining the ISO 17025 quality manual. They oversee its integration into daily lab operations and ensure that all staff follow the outlined procedures. However, it’s a team effort—technical staff and management also play key roles.

Does ISO 17025 require a quality manual?

While ISO 17025 doesn’t explicitly require a quality manual, many labs still use one to document their processes and meet compliance needs. A quality manual provides a clear structure for policies, roles, and technical procedures, making it easier to achieve accreditation and maintain consistency across operations.

How is an ISO 17025 quality manual different from other quality management system manuals?

An ISO 17025 quality manual focuses specifically on the requirements for testing and calibration labs. Unlike broader systems like ISO 9001, it emphasizes technical competence, such as handling measurement uncertainty, maintaining calibration standards, and ensuring valid test results.


This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.
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