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Process management template

Process management template

Map out every step of your process, define responsibilities, track outcomes, and identify gaps with this template.

Use this template
or download pdf
Process management template

Map out every step of your process, define responsibilities, track outcomes, and identify gaps with this template.

Use this template
or download pdf

About the Process management template

Standardizing your business processes is key to maintaining efficiency and quality across teams. This process management template helps you document each step, align responsibilities, and track metrics so you can improve outcomes and reduce delays. Use it to break down your workflow into clear, repeatable steps so you can monitor progress and flag risks early.

Create reliable systems your team can follow

This process management template organizes your workflow into well-defined sections—steps, inputs, outputs, metrics, and risks—so you can monitor key details. It enables you to assign roles, track durations, and record every stage of your process from start to finish.

Make the most of the template by treating it as your team’s go-to process guide. Everyone knows their responsibilities and can follow the same structure, whether you’re in logistics, maintenance, or quality control.

The template also makes recurring processes repeatable and measurable. You no longer need to rely on scattered notes or vague instructions. Instead, you get a flexible tool that supports continuous improvement and simplifies audits, reporting, and internal reviews.

How to use the process management template

Here’s a quick guide to making the template part of your regular workflow:

  1. Customize the template to fit your process. Start by editing the template directly in the Lumiform app. Name the process, define its duration, and update steps, inputs, outputs, and metrics based on how your team actually works.
  2. Assign the template to the person responsible. Each process should have one clear owner. Assign the checklist to that person so they can document the flow, add updates, and flag issues as they go.
  3. Fill it out as the process runs. Use the mobile app to document steps in real time. Team members can upload photos, leave comments, or record time taken per step, giving you real operational insights.
  4. Track outcomes and spot inefficiencies. Once completed, review the outputs and metrics. See where delays happen or what steps frequently require rework. This is where you turn data into improvements.
  5. Share insights across teams. Export or share reports to standardize processes across locations. Others can follow the same structure and adapt it with minor tweaks for their own workflows.

Download Lumiform’s process management template today

Start using the template directly in Lumiform to bring structure and transparency to your processes. Whether you’re refining internal procedures or onboarding new team members, this tool gives you a clear framework to follow. It comes with step-by-step tracking, role assignments, and performance metrics that keep you moving forward.

Related categories

  • Operational excellence templates
  • Quality management templates
  • General templates
  • Quality assurance templates
  • Templates for business processes
Preview of the template
entity_item!!!
Page 1
Process Overview
Process Name
Process Description
Process Owner
Process Stakeholders
Process Inputs
Input 1 Name
Input 1 Source
Input 2 Name
Input 2 Source
Input 3 Name
Input 3 Source
Process Steps
Step 1 Name
Step 1 Description
Step 2 Name
Step 2 Description
Step 3 Name
Step 3 Description
Step 4 Name
Step 4 Description
Step 5 Name
Step 5 Description
Process Outputs
Output 1 Name
Output 1 Destination
Output 2 Name
Output 2 Destination
Output 3 Name
Output 3 Destination
Process Metrics
Metric 1 Name
Metric 1 Description
Metric 1 Target
Metric 2 Name
Metric 2 Description
Metric 2 Target
Metric 3 Name
Metric 3 Description
Metric 3 Target
Process Risks
Risk 1 Name
Risk 1 Description
Risk 1 Mitigation Plan
Risk 2 Name
Risk 2 Description
Risk 2 Mitigation Plan
Risk 3 Name
Risk 3 Description
Risk 3 Mitigation Plan
Process Improvement
Improvement Opportunity 1
Improvement Opportunity 2
Improvement Opportunity 3
Improvement Plan

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Related resources

Access a complete set of resources aimed at maximizing safety, quality, and operational excellence, including detailed guides, related templates, and real-world use cases.

Topic guides

Read in-depth guides covering key topics related to this article.

Layered process audit (LPA): A complete guide to mastering product qualityProcess improvement: A guide to streamlining your business5 whys method: A practical guide for root cause analysis
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Template collections

See comprehensive collections of best practice templates related to this topic.

10 free process management templates for teams4 process safety management checklists for audits and reviews8 free process audit checklist templates
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Use cases

Check out how the Lumiform software can be utilized for related use cases.

Process management softwareProcess improvement softwareProcess diagram softwareProcess safety management software
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Other resources

Explore all the additional resources we offer to assist you in mastering this topic.

10 principles of operational excellenceWhat is process improvement?4 ways process improvement increases profits4 strategies for developing a quality management plan

Frequently asked questions

What’s the difference between a process and a procedure?

A process is the bigger picture. It’s the entire sequence of steps that gets you from A to B, like onboarding a new employee or managing inventory. A procedure is the detailed “how-to” within a step, like how to submit an access request. Processes outline the what, while procedures explain the how.

How do I decide which processes need documenting?

Start with anything that’s repeated often, affects multiple teams, or causes delays when misunderstood. These might be handoffs between departments, quality checks, or customer escalations. If you’ve ever had to explain a process twice—or more—it probably needs to be documented. You can also look at what slows you down or gets flagged in audits.

How do I get team buy-in for a new process?

Show how it saves time, reduces confusion, or makes their job easier. Involve team leads in shaping the process so it reflects how work actually gets done. Try to use real examples where clear processes prevented mistakes or solved a known issue.


This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.
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