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Lumiform as customer journey mapping tool in gastronomy

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Software for HACCP inspections and audits

Software for HACCP inspections and audits

Run reliable inspections and audits on mobile, monitor critical control points, and act fast on deviations. Lumiform is the tool you need to make sure all HACCP controls get followed for strong food safety standards across your operations.

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Trusted by food businesses worldwide for consistent inspections and audits at scale

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Paper-based processes make HACCP hard to control

Critical checks are easy to miss

HACCP requires strict controls, but with manual schedules and logs, staff can skip or delay steps, putting food safety at risk.

Documentation quickly gets overwhelming

Records like temperature logs pile up daily, and keeping them organized and audit-proof becomes an admin burden across teams.

Deviations don't get acted on in time

When a deviation happens, there’s no automatic alert or assigned follow-up, so nobody addresses it quickly until it escalates.

How Lumiform strengthens your HACCP program

Your teams carry out routine checks and on-site audits via mobile, with deviations automatically triggering corrective actions. Gain real-time visibility into performance and ensure reliable food safety controls.

1. Build your HACCP forms

Set up digital forms based on your HACCP plan, from critical control point (CCP) monitoring and temperature logs to internal audits. Define limits, add instructions, and set recurring schedules so staff know what to do right away. You can also upload existing Excel logs directly.
  • Import from Excel or PDF
  • Set critical limits
  • Attach SOPs and images
  • 12,000+ ready-made templates
1. Build your HACCP forms

2. Run checks and audits on mobile

Kitchen staff and floor supervisors open their assigned checks on mobile, with the option to access training. They can assess critical control points, log temperatures or other measurements on site, attach photos, and sign off. The app works offline too, so inspections can happen anywhere.
  • Works fully offline
  • CCP monitoring
  • Photos and signatures included
  • Training module
2. Run checks and audits on mobile

3. Respond fast to deviations

When a deviation or gap gets recorded, such as an out-of-range reading at a CCP, Lumiform triggers a corrective action and assigns it to the responsible person. They receive a notification, see the task, and confirm resolution when complete, with every action tracked in the dashboard.
  • Automatic corrective actions
  • CCP deviations flagged instantly
  • Assigned to the right person
  • Status tracked until resolved
3. Respond fast to deviations

4. Review trends and verify controls at scale

Managers see compiled HACCP data in an organized dashboard and spot where standards are slipping across teams and sites to drive improvement. They can check completion rates, repeated deviations, and overdue tasks, then instantly download reports with a clear evidence trail.
  • Live dashboard across shifts
  • Flexible filtering
  • Auto-generated PDF reports
  • Secure, long-term storage
4. Review trends and verify controls at scale
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Fewer errors, faster audits, stronger food safety

HACCP on paper or spreadsheets leads to missed checks and higher risk. Teams switch to digital inspections to enforce standards widely and get instant documentation.

45%

fewer temperature log errors

75%

less time spent on authority inspections

40%

fewer repeat deviations

Bring your food safety checks together in Lumiform

  • CCP monitoring
  • GMP audits
  • ISO 22000 audits
  • Food safety risk assessment
  • Corrective and preventive actions
  • Temperature monitoring for food
  • HACCP cleaning inspections
  • Food receiving inspections
  • Pest control inspections
  • Software for audits

Industries that rely on rigorous HACCP practices

These industries handle food safety risks every day, so they need frequent, documented HACCP checks and a thorough system to consistently meet internal and regulatory standards.

Supermarkets & food retail

Supermarkets & food retail

Run regular temperature checks for fridges, freezers, deli counters, and fresh-food areas. Set temperature thresholds in Lumiform and automatically trigger corrective actions when a reading goes outside the set range.

Food manufacturing & processing

Food manufacturing & processing

Production staff record critical control points, while quality teams carry out broader verification and audit activities. These generate timestamped digital records, with evidence and batch details for traceability.

Restaurants & food service

Restaurants & food service

Food service teams complete temperature, food preparation, storage, and cleaning checks on mobile. Lumiform sends reminders when tasks are due, flags readings outside set limits, and triggers corrective actions.

Catering

Catering

Supervisors manage HACCP checks across several service locations and use assessments and audits to verify that procedures remain effective. A centralized dashboard shows where standards are being met and where issues recur.

Hotels & hospitality

Hotels & hospitality

Hotel kitchens run HACCP checks across breakfast, lunch, and dinner service. Lumiform schedules inspections by meal, sends reminders to kitchen staff, and stores signed records for deeper review and analysis.

Food distribution & logistics

Food distribution & logistics

Drivers and warehouse staff document cold chain handoffs and incoming goods temperatures. As products move through delivery points, Lumiform captures readings on mobile and flags deviations, maintaining traceability throughout.

Find the right plan for your food safety needs
Standardize HACCP inspections, audits, and deviation handling across distributed teams with Lumiform.
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Real results from businesses using Lumiform

Food safety and quality teams strengthen their inspection processes, with efficient documentation and clear oversight.

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Risk and compliance

Digitalization with Lumiform at Burgerista

Discover how Burgerista uses Lumiform to digitize its processes, enhance efficiency, and sustainably improve quality in the gastronomy industry. Read how the multi-location restaurant chain enhances data security and traceability with Lumiform checklists.
Read case study Digitalization with Lumiform at Burgerista
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Quality

EDEKA Nord digitizes quality assurance with Lumiform

Three EDEKA Nord partners report how digitization of QM processes shortens authority inspections and simplifies documentation processes.
Read case study EDEKA Nord digitizes quality assurance with Lumiform
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Operational excellence

kaisin. improves quality assurance and response times with Lumiform

Discover how kaisin. enables instant monitoring and revolutionizes quality assurance with the help of Lumiform. In this story, the company shares its experiences and demonstrates how Lumiform simplifies and optimizes daily operations at kaisin.
Read case study kaisin. improves quality assurance and response times with Lumiform
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edeka nord quote logo

Andre Heisig, Quality Management Consultant, EDEKA Nord

When a temperature that’s too high is entered, the system alerts employees to the problem and automatically creates follow-up actions... The inspectors are really impressed by Lumiform and the data collected.

95% of companies that implement Lumiform increase their frontline teams' productivity, health, and safety

Easiest to do business with mid marketHighest adoptionEasiest AdminFast ImplementationEnterprise Highe PerformerBest ROI

Ready-to-use HACCP templates for your team

Daily temperature log

Record temperatures for fridges and freezers. Compare them against set limits, and quickly spot anything that needs attention, with automatic threshold alerts.

Use this template

HACCP food safety plan template

Build a clear, practical plan without starting from scratch. Document CCPs, monitoring procedures, safe food handling practices, and more.

Use this template

Food safety risk assessment template

Identify potential food safety hazards, assess their level of risk, and document the controls needed to reduce them. You can also add risk ratings.

Use this template

Restaurant audit checklist

Assess hygiene, food handling, and other food safety standards with organized checks and photo evidence. Add training materials to guide staff.

Use this template
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View all templates

Common questions

If we have our data in Excel, can we upload those files directly?

You can upload existing Excel files or PDFs directly into Lumiform’s form builder to convert them into digital checklists. The AI tool assists with the conversion so you are not rebuilding everything manually from scratch. Your existing question structures, temperature ranges, and process steps carry over into the digital format. You review and adjust the result, then the form is ready to assign and use. You do not have to start from a blank page.

Can I set up each refrigeration unit individually and log temperatures daily?

You create a separate form or section for each refrigeration unit, including deep-freeze islands and fresh counters. Each unit gets its own daily temperature log with defined acceptable ranges. If a measured value falls outside the set threshold, Lumiform can automatically trigger a corrective action and notify the responsible person. You configure as many units as your store requires, and each one is tracked independently with its own audit trail.

When the inspector comes, can we find HACCP records fast?

This is at the core of Lumiform: Every completed inspection is stored digitally and searchable by date, location, form type, or department. When an authority inspector arrives, you filter by the relevant check and pull up the record in seconds. No folders, no scrolling through sequential entries, no searching through misfiled binders.

Can we keep an audit history that shows findings, actions, and follow-up over time?

Yes. Lumiform keeps completed audits, identified findings, and related corrective actions with evidence digitally, giving you a traceable history over time. Managers can review previous results and track whether follow-up actions were completed. They can also use the records to spot recurring issues or prepare for future audits and inspections.

Are HACCP records stored for several years and accessible to branch staff at any time?

Yes. All completed inspection records are stored in the cloud and remain accessible through the desktop dashboard and mobile app. Records are available to authorised users at any time, including branch staff and managers. Lumiform’s storage architecture supports the five-year retention requirement for HACCP documentation. You do not need to maintain physical binders or manually scan and file paper sheets to meet your legal proof obligations.

When a deviation is found, can it be assigned directly to the responsible person as a task?

Yes. During or after an inspection, you create a corrective action directly from the finding and assign it to the responsible person. They receive a notification, see the task in their action list, and confirm completion when it is done. You track the status from open to resolved in the dashboard. Nothing falls through the cracks because the task is tied to the original finding, with a clear record of who was assigned, when, and what was done.

If a check gets forgotten, does the responsible person automatically get notified?

You set a schedule for each inspection, and if it is not completed by the deadline, Lumiform sends an automatic reminder notification to the responsible person. You can also configure alerts to notify a supervisor when a check is overdue. This replaces the manual process of chasing staff, and it means checks are no longer skipped or filled in after the fact. The system enforces regularity without requiring a manager to follow up personally every time.

If a deadline is missed, can it still be completed afterwards, and does it show the original date?

A missed inspection can still be completed after the deadline. The record is saved with the original scheduled date, so the audit trail accurately reflects when the check was due and when it was actually completed. Supervisors and administrators can see overdue items clearly in the dashboard. This means you have an honest, traceable record rather than gaps in your documentation, which matters when an authority inspector reviews your compliance history.

Do you provide support for setting up, or do we configure it on our own?

Lumiform provides onboarding support and access to over 12,000 ready-to-use templates, including HACCP-specific forms. You do not have to build everything from scratch, and you can adapt any template to your specific setup without IT help. For customers who need more structured guidance, the sales and customer success team supports the initial configuration. You are not left to figure it all out alone.

If the internet goes down, can our staff still fill out forms on site?

The Lumiform mobile app works fully offline. Staff complete inspections on their device without an internet connection, and the data syncs automatically once connectivity is restored. This is a hard requirement for many operations, particularly in areas like meat departments or storage rooms where WiFi is unreliable. No data is lost and no check needs to be skipped because of a connection issue. The offline capability works on both iOS and Android devices.

Can employees sign off on a completed checklist digitally with a legible name?

Lumiform supports digital e-signatures on completed forms. Employees sign off at the end of a checklist, and the signature is attached to the report with their name and a timestamp. This gives you reliable, traceable proof of who completed each check and when. It replaces the problem of illegible handwriting on paper forms or unsigned sheets where accountability cannot be established after the fact.

If the inspector requires printed records, can we still print everything out?

Every completed inspection automatically generates a PDF report. You can print it directly from the desktop dashboard at any time. Inspectors who require paper documentation get a clean, structured printout covering all completed checks, timestamps, employee sign-offs, and any corrective actions taken. The digital record and the printed version contain the same information, so you are not choosing between one or the other.

What regulations apply to HACCP?

HACCP requirements depend on your country and the type of food business. Internationally, the Codex Alimentarius General Principles of Food Hygiene sets out the seven HACCP principles that many national requirements are based on. In the EU, Regulation (EC) No 852/2004 requires relevant food businesses to establish, implement, and maintain procedures based on HACCP principles. Other jurisdictions also have their own frameworks, such as FDA HACCP and preventive control requirements in the US and preventive controls under Canada’s Safe Food for Canadians Regulations (SFCR). There may also be other rules for areas like allergens, hygiene training, and specific food products .

Can Lumiform support other food safety standards besides HACCP?

Yes. You can use Lumiform to run inspections, audits, and checks related to food safety frameworks and operational requirements such as IFS, BRC, GMP, ISO 22000, and GHP. Each framework has different requirements, so the relevant inspection forms and workflows should be configured around the standards that apply to your operation.

Practical resources for food safety

Browse related HACCP templates, checklists, and guides that your team can use in their daily work.

A beginner's guide to TACCP (Threat Assessment and Critical Control Points)  in food safety
Topic guide

A beginner's guide to TACCP (Threat Assessment and Critical Control Points)  in food safety

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January 29th, 2025
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9 minutes
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TCS food: A guide to safe handling, storage, and compliance

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April 11th, 2025
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Kitchen safety: Top 12 must-know tips
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September 30th, 2024
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3 free HACCP plan templates to improve food safety
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3 free HACCP plan templates to improve food safety

By Ima Ocon
December 20th, 2024
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4 minutes
3 cleaning schedule templates for every industry
Template collection

3 cleaning schedule templates for every industry

By Ima Ocon
February 12th, 2025
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3 free bakery templates for efficient operations
Template collection

3 free bakery templates for efficient operations

By Inioluwa Ademuwagun
August 20th, 2024
•
5 minutes

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