Mobile audits &

Get an overview of the most important features in Lumiform.
Turn issues into corrective actions by collaborating with team members.
Create custom checklists and use logics to predefine workflows.
Share automatically generated reports and get in-depth analytics.
Quickly conduct inspections with the easy-to-use inspection app.
Easily adapt the Lumiform software to your complex organization structure.

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Retail Shop Management App

Optimize the way your store serves its customers by incorporating feedback, improving inventory management, and reorganizing your store according to customer preferences
A customer paying at a well-managed retail store
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Key Benefits

Use customer satisfaction surveys to easily source infomation about how shoppers percieve your store, and brainstorm ways to improve their experience. Collect data on everything from store presentation to staff friendliness to availability of desired products.

Retail shop management software helps you manage your inventory and track how much you currently stock, so that working with your suppliers is more effective. Keeping tabs on your inventory is also a necessary way to detect issues with any of the items you sell and avoid sending a customer home unsatisfied.

Our retail app allows you to introduce store cleanliness policies and ensure all your staff is aware of the new standards. Daily cleaning checklists ensure that your store always looks fresh when customers enter. Data from your customer feedback surveys provides insight into the intuitiveness of your store layout.

Get a head start with ready-to-use templates

Key Features
1. Set up forms in a snap

Select from over 12,000 ready-made inspection templates or create powerful custom forms in a flash.

Conduct inspections efficiently via the intuitive Lumiform inspection app. From wherever you are, online or offline.

Share observations and assign corrective actions directly to colleagues and track the entire troubleshooting process.

Share your automatically generated inspection reports directly with all stakeholders while thoroughly analyzing all data.

Work collaboratively on actions while logging operations.

Schedule and assign inspections so that they get conducted reliably in time.

Push notifications, emails or SMS remind your team of inspections that need to be done.

Add text comments and photos during an inspection.

Use logics to guide your team through each inspection in a standardized way.

Customize your reports so they fit your needs exactly.

Trigger and assign actions automatically based on an inspector’s answer.

Involve external partners in action resolution at no extra cost.

Connect Lumiform via API to your existing systems.

Simple retail shop management software for your store

Retail store owners hoping to run a successful shop need to think hard about their retail management strategy. From inventory management to customer service to employee care, there are many factors contributing to a successful retail experience. While you can (and should) delegate these different areas of your retail business to different people or departments, managing them manually can still be a lot of work.

Retail shop management software makes your job much easier by giving you digital, mobile, and in some cases automated ways to carry out your retail management strategy. Use a retail management app to oversee, audit, and refine your processes.

Retail shop management software has several uses for any retail business, including:

1. Customer feedback

2. Inventory management

3. In-depth analytics

5. Better store organization

4. Faster problem-solving

Customer feedback

Customers are the heart of your retail management strategy, since without customers, you have no business. That makes it vital to know what impressions customers have of your store, so that you’ll know how to improve.

Our retail shop management app makes it easy for you to solicit this feedback by using customer satisfaction surveys. Simply download the form and then your customers can complete the survey from anywhere using the Lumiform app. These surveys cover everything from how easy your store was to navigate to how helpful your staff were.

Another way to assess your customer service is with regular employee reviews. These performance assessments can help you optimize your customer service by tracking how regularly and how successfully employees assist customers, whether employees know where to find things in your store, and how employee behavior reflects your business policies.

Inventory management

Knowing what you have in stock at all times and taking care not to run out of desirable products go a long way towards producing happy customers. It’s also important to know if there are issues with anything you sell. Inventory management checklists help you make sure there are no defective products on your shelves, and keeps you informed of how much stock you have.

Using retail shop management software to manage your inventory helps you plan and coordinate restocking, avoid running low on goods, and address any defect in a product before a customer goes home with it. Inventory management works best in conjunction with sales data, so that you can make informed decisions about how much of a given item you need on hand.

In-depth analytics

Every piece of data you gather with our retail app will be automatically converted into visual analytics, which you can download as PDF files and view whenever you like. These reports give you an overview of employee performance, customer satisfaction, sales numbers, and anything else you’ve evaluated with a Lumiform checklist.

You can choose how frequently to receive these analyses, which types of data you want to measure, and the format of that data. Having access to analytics across longer time periods helps you understand which of your policies work well and what effect any changes are having.

Better store organization

A clean, intuitively organized retail store makes the customer’s job more pleasant and encourages them to come back. Our retail shop management app helps you establish a regular store cleaning process that covers presentation and inventory arrangement. Like with every checklist, you can customize the template to reflect the specifics of your business.

Customer feedback and mystery shopper responses can prove incredibly useful when designing a store layout. Figuring out what appears most natural to customers means you can further tailor your retail shop experience to your market.

Faster problem-solving

When you use our retail shop management software, any issues identified in the course of inspections are automatically flagged, according to the parameters defined in the checklist. That means you’ll be notified in real-time when issues occur, instead of taken by surprise.

The sooner you are made aware of a problem, the sooner you can take steps to fix it. Instant access to critical store information means a more flexible and dynamic retail management strategy. And, once the corrective measures are in place, you can see whether your issue has been resolved by checking the analytics.

Everyone from employees to retail managers benefits from adopting retail shop management software. It improves performance, customer satisfaction, strategic decision-making, and overall process optimization.