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Service Center Customer Satisfaction Survey Form

This checklist helps to determine how well your staff performed during the service. The customer can evaluate the team’s quality of work, timeliness of work performed, and give their impression on how their need was addressed. Improve the overall performance of your service team to develop better customer experience.
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CUSTOMER SATISFACTION SURVEY
Overall, how happy or dissatisfied were you with your last service experience?
How responsive hast the staff been to your questions or concerns about our supplies and services?
How would you rate the employees on each of the following attributes?
Quality of service reporting:
Shown safety mindset:
Worth the money:
Cost and availability of spare pieces:
Timeliness of work completed:
Communication:
Quality of work:
What could we do better?
Do you have any further comments, questions or concerns? Explain them here:
COMPLETION
Name and signature of customer (optional)
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Please note that this checklist template is a hypothetical appuses-hero example and provides only standard information. The template does not aim to replace, among other things, workplace, health and safety advice, medical advice, diagnosis or treatment, or any other applicable law. You should seek your professional advice to determine whether the use of such a checklist is appropriate in your workplace or jurisdiction.
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