close
lumiform
Lumiform Mobile audits & inspections
Get App Get App
Overview
Get an overview of the most important features in Lumiform.
Checklist maker
Create custom checklists and use logics to predefine workflows.
Mobile app
Quickly conduct inspections with the easy-to-use inspection app.
Issue resolution
Turn issues into corrective actions by collaborating with team members.
Results, reports & analytics
Share automatically generated reports and get in-depth analytics.
Administration
Easily adapt the Lumiform software to your complex organization structure.
Book a personal demo
Contact sales
By category
ISO Audit Templates Fire Safety Templates Gap Analysis Templates Quality Control & Assurance Templates Condition Report Templates Maintenance Plan Templates Due Diligence Templates View all templates
By industry
Hospitality Management Templates ICT Templates Manufacturing Templates Transport and Logistics Checklists Aviation Checklists Facility Management Templates ISO Certification Templates
Book a personal demo
Contact sales
By app use
Energy Audit App Quality Management System App Commercial cleaning app: simplify scheduling, tracking, and management! Free Daily Forklift Inspection App Vehicle Inspection App Mystery Shopper App View all app uses
By industry
Food & Hospitality Construction Manufacturing Retail Logistic & Transportation Facility Management Pharma & Chemistry View all industries
Book a personal demo
Contact sales
Checklists
5S Checklist Mystery Shopper Checklist BRC Audit Checklist Incoming Goods Inspection Checklist Safety Observation Report Checklist Restaurant Checklists for Standard Operating Procedure Social Worker Home Visit Checklist View all checklists
Guides
What is 5s in your company? Understanding ISO What Is ISO 9001? What is Kanban? What is Poka Yoke? What is the CE Marking? Child Care Observation Guide View all guides
Knowledge hub
Business journal
Best practices and thought leadership articles.
Customer success stories
How businesses are using Lumiform successfully.
Infographics
A combination of data, facts or timelines with graphics for clear, visual hubs of information.
News and Trends
Stay up to date with the latest news, insights and trends.
Videos
How to videos, demos and much more.
 
Help center
Get helpful tips on how to use Lumiform features.
FAQ
Take a look at frequently asked questions.
Lexicon
A glossary of all technical terms.
Book a personal demo
Contact sales

Service Center Customer Satisfaction Survey Form

This checklist helps to determine how well your staff performed during the service. The customer can evaluate the team’s quality of work, timeliness of work performed, and give their impression on how their need was addressed. Improve the overall performance of your service team to develop better customer experience.
Downloaded 0 times
Audit
CUSTOMER SATISFACTION SURVEY
Overall, how happy or dissatisfied were you with your last service experience?
How responsive hast the staff been to your questions or concerns about our supplies and services?
How would you rate the employees on each of the following attributes?
Quality of service reporting:
Shown safety mindset:
Worth the money:
Cost and availability of spare pieces:
Timeliness of work completed:
Communication:
Quality of work:
What could we do better?
Do you have any further comments, questions or concerns? Explain them here:
COMPLETION
Name and signature of customer (optional)
Share this template:

This post is also available in: Deutsch Español

Related Categories:

Related Checklists:

Please note that this checklist template is a hypothetical appuses-hero example and provides only standard information. The template does not aim to replace, among other things, workplace, health and safety advice, medical advice, diagnosis or treatment, or any other applicable law. You should seek your professional advice to determine whether the use of such a checklist is appropriate in your workplace or jurisdiction.