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Restaurant customer satisfaction survey template

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Audit
Restaurant Survey
Was the reservation done in the most convenient way?
Were the employees friendly and professional?
Were the restaurant facilities clean and well-kept?
Was the ambience charming?
Were requests done in a suitable time?
Were order taken correctly?
Was the food in good quality and reasonably priced?
Were the cutlery, glassware and crockery given?
Overall, was the restaurant service perfect?
Will you come back another time?
Will you recommend this restaurant to others?
Improvement
What could we do better?
Completion
Name and signature of customer (Optional):
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Evaluate every aspect of your restaurant

There is no doubt that food businesses need to concentrate on the quality of their food if they want to stay afloat in today’s competitive market. However, it’s important for these businesses to go beyond just offering good food and service – they need to focus on creating an overall customer satisfaction experience. That means taking into account everything from how customers are greeted when they enter the restaurant, to the way their meal is prepared and served, all the way through to post-meal follow-up care. By using this restaurant customer satisfaction survey template as a guide, you can help your business improve every aspect of its operation. Restaurant customer satisfaction surveys are an important way for food businesses to evaluate and improve their overall customer experience. This restaurant customer satisfaction survey template will help you evaluate the quality of your food, service, atmosphere, and more.

Tips and best practices for using a restaurant customer satisfaction survey template

With a restaurant customer satisfaction survey template, you’ll be able to gather valuable feedback so you’re aware of what customers want. Here’s how you can get the most out of your survey template:
  • Keep questions clear and concise. Your questions should be easy to understand and answer, so avoid jargon and complex language. Clear questions lead to more accurate and useful responses.
  • Use a mix of question types. Incorporate both open-ended and closed-ended questions. Open-ended questions provide detailed feedback, while closed-ended questions are easier to analyze. For example, ask “What can we do better?” alongside yes-or-no or rating questions.
  • Analyze and act on feedback. Collecting feedback is only the first step. Analyze the responses to identify areas for improvement, such as food quality. Make changes based on the feedback and make your customers aware of these improvements to show that their opinions matter.

Understand what customers are looking for with Lumiform’s survey template

Download the Lumiform restaurant customer satisfaction survey template today and enhance your communication with customers. Improve your services, enhance customer satisfaction, and drive business success with our easy-to-use, flexible template. Start collecting feedback now to create a better dining experience!
Please note that this checklist template is a hypothetical appuses-hero example and provides only standard information. The template does not aim to replace, among other things, workplace, health and safety advice, medical advice, diagnosis or treatment, or any other applicable law. You should seek your professional advice to determine whether the use of such a checklist is appropriate in your workplace or jurisdiction.
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